Ulasan Star Arctic Hotel

Service was excellent as well as all facilities. Extreme good location and views.

總體： 這絕對是在Saariselkä最棒的住宿 地理位置位於幾乎最高點 我們待的第一天晚上就看到了令人難以忘記的極光😭🥺 而且是真的很明顯的那種！！！！ 酒店沒有太多餘的光害 剛剛好可以拍那種人臉也很清晰的極光照片 我們訂的房型是樓中樓小木屋 強烈推薦大家訂這個房型 樓中樓的設計真的很舒服之外 也有多餘的空間可以放行李都不會太擠 大片的落地窗戶可以很輕易看到整個雪景 也有陽台可以走出去 房門口外還有提供塑膠雪板玩 從前台check in開始的每個人都帶著微笑 服務態度超級好！ 住了兩晚之後我們又決定再訂一晚 這次住到了玻璃屋 雖然也很驚艷！ 但我會更推薦小木屋 喔還有！一定要體驗他們的桑拿房 超級大超舒服價格也很合理 交通： 我覺得如果來Saariselkä還是自駕比較舒服些，雖然滑雪場跟整個城鎮跟整個酒店距離位置都不遠，但開車會讓出行方便很多，上去的路上不會很難開，還會看到超棒的景色，總體來說很方便。 早餐：足夠的份量，鮭魚及各種魚類吃到飽，還有美景一起，總體感受很不錯 晚餐：酒店晚上在同個地方有提供晚餐，個人認為很值得一試，除了很有氣氛之外，餐點也非常好吃！推薦在夕陽十分用餐，一切都很美好！

房間乾淨整潔，是那種小複式，推窗出去小陽台，可以觀賞自然風光和極光。一大早還有馴鹿在散步。酒店的餐廳也不錯，風光很好，就是吃的東西非常少。馴鹿肉排是主要食物，但是這味道一般人是接受不了。附近吃喝玩樂項目很少。

環境優美，設施齊全。

酒店知道我們要一早趕飛機，還特意幫我們準備了在三明治及飲料，非常貼心

Very disappointing Food absolute slop. Not editable. Breakfast buffet awful. Afternoon tea was Fish paste or hummus sandwiches. They cancelled activities and gave no alternate. View from £8k cabin for 3 nights was of shed, see image. Very very disappointing place. Whole family upset ,

Our whole trip was unreal, Our first experience in Lapland and definitely one to remember. Accommodation was clean, the food was nice. Staff were all friendly. My only feedback would be there isn’t enough room for luggage / getting changed etc on your checkout days. It was really unorganised. There were people and luggage everywhere and the people what were still on there holidays were in the same area either waiting to go on an excursion and hanging around. I feel there should be a completely separate area from the main reception where you go once you have checked out. Other than that no problems, I would recommend

Spent the weekend at the hotel. Everything about the trip was so easy and well managed. The hotel seems to pride itself on helping you make this a great and easy vacation. They helped with all transfers, excursions, dining the works. The Activities staff is so eager to help you with picking the right excursions for you that really if you dont like something its your fault... :) they will answer any and all questions in advance to help you. Overall fantastic stay, weather is beyond the hotel's control and yes sadly it was less than optimal, but still enjoyed the entire trip.

Hotel in a beautiful location to see the northern lights. Hotel with a beautiful and clean room in a spectacular position to see a Lapland landscape. A good restaurant and a good breakfast. The staff of the restaurant is good, but the staff of reception should be more kind. For 4 stars hotel we expected more servicies. (e.g. a shuttle to reach the village center) and more competent staff for the activities. Good experience in Lapland.

We would definitely come back to this hotel again. We booked a 4-day package including 3 morning excursions: Snowmobile, Reindeer Farm and sleigh ride, and Husky experience and one evening Aurora hunting. We had booked the Aurora Glass Cabin. Everything was excellent, the reception staff, restaurant staff and all the guides. We had set menu with 2 mains to choose from. The food was exceptional and beautifully presented. The breakfast buffet was incredibly good with a huge variety covering all tastes. The cabin was quite small - but we knew that beforehand, but perfect for a 4 night stay. We we’re lucky to be able to see the northern lights, which of course can never be guaranteed. A magical winter wonderland

What a fantastic hotel! The staff were amazing and so friendly, a special thank you to the lovely barmaid (with blond/blue hair) who put up with me trying to learn a new Finnish word each day! The food was delicious! We stayed in a glass cabin, they’re all north facing so we were lucky enough to see the northern lights from our bed! They woke me up at 2am!!! We booked through Santas Lapland (I’ve done a separate review for them!) and we would stay here again any time! The view from the hotel is just breathtaking! There’s a handy restaurant and souvenir shop just a few steps away and the ski and toboggan slopes are in your doorstep! Really beautiful hotel with everything you need for an amazing stay!

If you’ve booked this hotel expecting a 5 star experience you may be disappointed . Upon arrival the location of the hotel is pretty special with great views over the town. We were immediately taken to our room which in fairness was ready on arrival. We stayed in one of the glass cabins as a family of 4 and I was extremely disappointed! The room is tiny with no real room to unpack. The bathroom is a small wet room shower only so no hot baths for the kids. Plus of course the whole floor floods. Our tv wasn’t working and the room does get pretty cold (this may be due to the glass roof). When you arrive the staff explain there are no guarantees of seeing the Northern lights which of course isn’t fully explained when you book the room type. I would 100% book a different room type at this hotel it did kind of tarnish our whole stay The staff are good and the food decent only comment would be sometimes we were waiting for things on the buffet to be topped up. The bar area is very small, only room for 2 families so having a room you can chill in definitely helps. I’m not sure there are better hotels as we went down into the town and didn’t see any that stood out. Book the right room type and I’m sure you’ll have a much better experience than we have. The rest of the trips and the in resort reps were brilliant. Just a shame we didn’t get better advice from our Santa Claus trips rep on the room!

The Star Arctic Hotel is located in a magical place. The view is incredible. The staff is super friendly and helpful, the restaurant is good. We had half board and breakfast buffet is yummy and the diners are great. Both with enough choice. We stayed in one of the glass roof cabins. It is not big, but cosy and functional. It took as a while to figure out the heating (floor heating as well as glass heating so you can see through the glass roof). Good bed and nice shower. Enough space for all your gear. The location of our cabin was perfect, due north for a good sight line for the Northern Lights. And lots of privacy. Please be aware that all the cabins and accommodation are detached so you have to put on your coat to walk a short distance to the restaurant. We thoroughly enjoyed our stay there. And would love to stay there again.

Cabins look amazing, however we didn’t stay here overnight. But we visited twice for hot chocolate & full breakfast. Amazing place, great views and great breakfast full of Finnish flavors (fishes, berries, sweets etc.). Amazing for seeing sunrise/sunset.