Hotel berhampiran Aylett Nurseries, Saint Albans

We had high expectations after reading the website and based on the price. Overall we enjoyed the stay but it wasn’t quite 5*. The welcome at reception was efficient / lukewarm. There was also working going on in the lobby area. Our Chic room was on the first floor no mention of a lift or a help with the bags. The room itself was nice and the bed comfy, but the bathroom was pretty small for the price and perceived room standard. Our room was near the stairs and at the intersection of 2 corridors so a little noisy at times. My wife said the spa was wonderful. We ate in the bistro and thought the food was good an reasonably priced but the setting was quite functional. (Please invest in some vinegar!) Breakfast was fine but not special given the hotel. One or two areas are starting to look a bit tired. In general the staff were friendly and helpful. So in summary very nice but could do better. Would we stay again - probably, and it might help that our expectations will have been tempered.

I have been to this holiday inn few times its good and close to motorway and also have free parking. staff is very nice and helpful found cleaning of room needs slightly more attention especially bathroom however its all very good. Breakfast is simple n alright to make a good start to day. Juice is not good at all however the coffee is nice and also have good tea selection. Hotel is clean and not smell

Appalled at the cleanliness in room 133 - carpets heavily stained, covered in dust, hair & fluff. Stains up the walls too. Fixings broken with holes in the headboard. Room smelled so strongly of smoke & damp it was overpowering. Bathroom walls stained & bath/shower area had black mould. Filthy chair - you wouldn't even sit on it in a pub. The bedside light switch was also faulty - I couldnt turn it off without having to move its position and press with everything i had. It had broken bits of plastic in the fitting. I reported the problems several times - but no manager gave me their name during my stay and I spoke to three. They said the hotel was fully booked and that they didn't handle complaints & I'd have to google it. Nobody apologised & they werent friendly. None of the issues were resolved during my 3 night stay. All my belongings smelled of smoke when I got home. It was the beginning of the half term holidays so I didn't have any choice but to sleep there. I stayed in room 133 which is opposite a nightclub that stays open until 3:30am on Fridays/Saturdays. Despite the 'soundproofing' I got barely any sleep those 2 nights. This wasn't just a bit of ”city centre noise” - it was full-on continuous, bass-thumping and people screaming and shouting outside the bedroom window below. I understand that's not part of the 'goodnight guarantee' but they really shouldn't use that room on a weekend. Complained via the website within 7 days after stay & still no response or acknowledgement of complaint. I've stayed in so many premier inns over the last decade or so: Wirral, Blackpool, Leeds Whitehall, Glasgow, Scarborough, Newcastle, Stirling - just to name a few - so I know what to expect. St. Albans was truly the worst.

Great hotel. Good location for where we wanted to visit. Left my watch in the room and was able to retrieve it from the cleaning staff a couple of days later. Would recommend to all

I had the misfortune to use this B&B some weeks ago, except that, I am not quite sure you can even call it a B&B. Instead, it is simply a chap, looking to make some extra money on his big house – whilst still wanting to retain the benefits that come with not opening your house to strangers, and paying ones at that. So, here is my warning to anyone interested in renting a room in Leafy Suburban Bed & Breakfast (LSBB). It is in effect a sort of scam that is misleading, and here is why. Do NOT even try and rent this property if… You like B&Bs that are fully transparent in their advertising and you get what you paid for courtesy of your hard earned money You (and anyone that comes with you) do not want to suffer the indignity and embarrassment of having to take off your shoes upon entry (stuff a private owner may demand of you but, a place, intended for public rental changing you also?). I wonder why this is not stated in the his glitzy ads? Because he knows, if he did, nobody would even look at his so-called B&B You want a bit of privacy when using the bathroom/toilet. LSBB advertises its nice looking bathroom/toilet on accommodation seeking websites. What they do not tell you is that, you’ll be sharing with several other tenants. In short, you will need to be dressed appropriately and have to peep out into the corridor each time you wish to use it, to ensure nobody else is using it You like to get what you pay for and get the little things that typically come with a B&B (such as cups or glasses perhaps, coffee making facilities perhaps, etc.). You do not get anything with LSBB – just a small room and nowt else! You want to be close to civilisation such as public transport and some shops maybe. This place is in the middle of nowhere and to even find the place, you had better have a degree in place finding. There are no signs on the long and badly lit road it is on. The lovely looking and spacious kitchen and garden (advertised) are nice, no doubt. However, they are largely for show. During my unfortunate stay there, at NO point was I invited to use either, and although I did not use the kitchen, I have since read on here that, its more one of, it’s all DIY (Do-it-Yourself) in this poor excuse for a B&B. Do not use this property also, if you want to be able to talk (at normal sound levels) in your room whether on the phone or to your companion. We were asked to keep our voice down, which I thought was rather rude. The prices he charges are even MORE than many quality hotels that offer 10 times better service. For one search, he was charging £64 a night whilst many hotels were either the same or less. In short, this is an owner wanting to have his cake and eat it. Someone wanting the best of both worlds. Charge the peasants to have a room in his sumptuous house and keep their money whilst, on the other hand, wanting all the benefits of a private house owner with NO visiting strangers. He needs to understand what letting out an

I recently stayed at the Holiday Inn Luton Airport and had a generally positive experience. The hotel’s location is incredibly convenient, especially for early morning flights, as it is just a short walk or shuttle ride from the terminal. The rooms were clean, modern, and well-maintained, with a particularly comfortable bed that ensured a good night’s sleep before an early flight. Additionally, the staff were welcoming and efficient, making check-in and check-out smooth and assisting with any queries. The on-site restaurant offers a decent variety of meals, and the breakfast buffet was plentiful with a good range of options. Room service was prompt, and the food quality was satisfactory. The hotel also provides good amenities, including a fitness centre, free Wi-Fi, and business services, with ample parking for those driving in. However, being close to the airport does bring some inevitable noise from the planes. While the windows are soundproofed, light sleepers might still notice it. While the convenience is a huge plus, the rates can be on the higher side compared to other nearby accommodations, so it's worth booking in advance to secure a better deal. The immediate area around the hotel is quite utilitarian, with few attractions or dining options outside the hotel itself. Nevertheless, the Holiday Inn Luton Airport is a solid choice for those prioritising convenience and comfort before or after a flight. The staff’s hospitality and the hotel’s amenities make it a pleasant stay despite some minor drawbacks.