Name: The Samuel Ryder Hotel St Albans, Tapestry Collection by Hilton
Address: Ryder House, Holywell Hill, Saint Albans, AL1 1HG, United Kingdom, Ryder House, Holywell Hill, Overseas, United Kingdom
Rating: 4.3

The Samuel Ryder Hotel St Albans, Tapestry Collection by Hilton

Ulasan The Samuel Ryder Hotel St Albans, Tapestry Collection by Hilton

Semua ulasan

Ulasan positif

Ulasan dengan gambar/video

Nice and clean only the parking is the problem

Location is good. Just opposite to the Cathedral Church. Lots of restaurants, cafe nearby and so no need to worry about dining

Basically, no facilities, and breakfast was ala carte and no second helpings.  No vanity kit at all.  Water is also on request.  Parking was good.

Decent hotel, right in the centre of St Albans

The location is great. Located on the street where all banks, stores, supermarkets and restaurants located. The st albans cathedral abbey is just located opposite of the hotel. However, for the amenities, it would be best if they could provide hair conditioner.

就在教堂對面，環境和服務都不錯，下次還住這裏

Restoran

Meja depan 24 jam

Tempat letak kereta

Penyimpanan bagasi

WiFi

Padang golf

Sarapan pagi

Bilik dilarang merokok

Semua Bahasa

Bahasa Inggeris

Bahasa Cina

Bahasa Indonesia

Semua Jenis Bilik

Bilik Kembar

Bilik Queen

Bilik Queen dengan Katil Sofa

Bilik Double Mudah Diakses

After initially having difficulty in finding the drop off car park (needs better signage) we checked into the hotel and were given a warm greeting by the reception staff. Our room was on the ground floor. It was spacious with two double beds which were amazingly comfortable.  There was an alleyway outside which a lot of people were using so I am glad I was not a lone female staying in this room. There were two hanging spaces but more hangers are needed. 4 hangers in total are not enough for a few days stay. Also there was only 1 chair which meant that I had to sit on the bed at all times. We had a large bathroom with good quality toiletries and plenty of hot water. We were surprised that a 4 star hotel did not provide bottles of water. I did ask for ice each night so that I had cold water to drink and we were able to get a jug of fresh milk each day rather than have to use the milk jiggers provided. We only had breakfast one day as it was not included in the price. There was a very good choice and we were well looked after by Tom. This was an enjoyable stay. The hotel needs some minor tweaks which is why I have not given 5 stars.

I recently stayed at this hotel in St Albans and had high expectations given the beautiful design, especially in the common areas, and the very good breakfast offerings. However, my experience quickly turned sour.  While the rooms appear new at first glance, they are actually quite shabby, with old stains on the furniture and in the bathroom. This was disappointing, but what really soured my stay was the attitude of the staff. I was assigned a room on the ground floor facing a wall—literally 5 cm away from the window. When I brought up my concerns, the staff was not only unhelpful but openly arrogant. They blamed me for checking in late and didn’t even attempt to hide their annoyance, despite the fact that I’m a Hilton Honors Gold member, which should entitle me to an upgrade or at least a better room within the category.  With staff treating guests this poorly, I won’t be returning to this hotel. It’s a shame because the design and breakfast had potential, but the service needs a serious overhaul.

Paling Relevan

Terbaru

Penarafan (Tinggi ke Rendah)

Penarafan (Rendah ke Tinggi)

1.3km from St Albans City Railway Station

Semua Pelancong

Bisnes

Keluarga

Solo

Tempah untuk orang lain

Pasangan

Melancong bersama rakan

Lain-lain

Temukan ulasan 111 bagi The Samuel Ryder Hotel St Albans, Tapestry Collection by Hilton, dengan penilaian 4.3 oleh pelancong sebenar di Trip.com. Terokai perkara yang digemari oleh tetamu terdahulu tentang hotel yang termasuk perkhidmatan, kemudahan, lokasi, bilik dan banyak lagi!

111 Ulasan Tetamu Yang Disahkan di The Samuel Ryder Hotel St Albans, Tapestry Collection by Hilton - Terkini 2024 | Trip.com

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