Super 8 by Wyndham St Charles

1. Upon entering the room it smelled of smoke-was supposed to be a non-smoking hotel. 2. There were two very small pillows for double bed and had no “fluff” 3. There was no elevator and we were placed on upstair floor 4. Upon coming to room 2nd day could not get back into room and had to climb down and up stairs to get key fixed with no apologies from staff 5. Only one wash cloth for two guests

Staff are very friendly and helpful. The hotel is in good shape. Very little noise. Overall good value for money!

It was easy check-in. The hotel is very clean. It is just a bit dated. Breakfast was nice. It could have used more fresh fruit.

Very cramped space for a hotel, limited parking and if you are driving a box truck by chance, probably need to look elsewhere.

I was surprised by the obvious maintenance improvements. Wyndham's ownership shows. I didn't realize they owned Super 8. Pleasant stay.

Our check in experience was good, the gentleman at the counter was friendly. Other than that, the lobby smelled strongly of cigarette smoke. When we came in with our luggage there was a strong smell of ****. We didn’t say anything and just went straight to our room. Once inside the room, it was clean but our reservation was for 2 queen beds and we were given a room with 2 full beds. I was going to say something but when I went back out to the front it was a different worker and he was not as nice as the first one. There were also a lot of kids running around and I got the impression they weren’t guests but children of the workers. It was a very odd situation and we kinda felt uncomfortable but needed a place to stay for the night so we just stayed in room we were given. Will not be staying here again!!!

Clerk at check-in was friendly and helpful. Lobby was small and kind of outdated. Bed was comfortable. Desk chair and carpet were stained. Coffee wasn't very good. Good variety of restaurants nearby.

The room was clean. The elevator was working. The bed was comfortable. And the environment was quiet. I had peace of mind and a good night of rest.

They accommodated our request for a first floor room. Room was very clean and comfortable. Just freeway noise, and since we were passing through with no knowledge of the area....