We were extremely disappointed in our stay here. I chose this hotel because it had a pool and because I have found Americinns to be consistently clean and well maintained wherever we go. This location was neither! First, the pool was closed. Imagine the disappointment to the kids, who had been looking forward to this winter getaway with a pool. This was NOT communicated ahead of time. and there was NO discount or compensation for this disappointment. It I had wanted a hotel without a pool, that's what I would have booked! There was no one at the front desk when we checked in, and when the employee did finally show up, the attitude was, "too bad. Better luck next time." The room was dirty, the carpet was in deplorable condition, even just hanging loose in several areas. We were disappointed in our stay and will NOT be coming back!
Terjemah