Norfolk Hotel

This is an older but well-cared-for hotel, managed by a wonderful staff who made our experience very special, The breakfast is ample. We did not try the dinner. The grounds were nicely kept with a large pool and plenty of sun loungers. The location is great and you can walk to the beach or go shopping. Our room was modestly decorated but very clean and had plenty of room. The bed was comfy and the view from our window was nice. The Wi Fi worked great. We did have a few inconveniences such as no outlets on the wall near our head to plug in my husband's medical or our phones. The bathroom was a little dated and the shower clumsy. There was a sign that said we could buy shampoo, so take note before you get into the shower. We really loved our stay and for the price, it was a great bargain!

This was our second stay at this hotel ,and has far as we were concerned it was excellent. the staff were always helpful and polite our waitress Tila could not do enough for you, good choice for breakfast and evening meals, the room was not the largest but it big enough for our use as we were on holiday and out visiting the Island. Excellent position for the town and the Howard Davis Park, the bus station was a short walk away as was the promenade.

My partner & I stayed here as a one week package holiday booked through Fairs Lloyd Travel. Found the hotel comfortable, the staff friendly & efficient. Meals were varied & tasty, with helpful waiting staff allocated to groups of tables. Our waitress, Tila worked hard to give customer satisfaction, with her friendly & unhurried demeanor. Evenings offered a varied programme of entertainment, with receptionist Brian, also hosting an evening quiz. This hotel is in a quiet location, close to a picturesque park & a short walk from the seafront. There are also good public transport links. We would definitely go back.

The hotel was clean, warm and welcoming, the staff were friendly and polite. The room was spacious and clean. Food excellent with a good choice with a plentiful serving, the staff were very helpful and attentive. Showers were hot and roomy, a great stay and would stay here again with no hesitation.

The hotel is in a good location. It has a lovely garden. A good sized car park for guests. All of the staff are really friendly and helpful. Breakfast is really good with range of choices. Although we didn’t have evening meal during our stay the menu looked good and was reasonably priced. The hotel is very clean, the communal areas have been updated in parts. Beds are comfy, however the bedrooms are very dated. The cleaning products used must be very strong throughout the hotel, perhaps this could be looked at.

The hotel staff Brian in reception who made us extremely welcome on our second visit this year. We were welcomed warmly like family by all staff. Our waiter Gilbert greeted us with a smile that could eclipse the sun and looked after our every need the whole week, it was a pleasure to see him every day. The best asset this hotel has is the staff, no matter what we need they are all there to assist with a smile. We requested room 25 for our return which we were happy to say was lovely. Janet and Peter hope to return again.