Hotel berhampiran ICF Salzburg - Kirche neu erleben, Salzburg

Salzburg was a special part of our European Trip, and Villa Flockner was everything we had hoped. Martin and all his team were welcoming and friendly, and offered us plenty of help with any local information, along with a friendly chat. This family owned and run villa is so clean and new looking. The rooms are extremely comfortable with all the modern amenities you could need. It's very close to the centre of town, only 15 mins walk to Mirabellpatz, but so quiet, making for a good nights sleep. City buses stop right outside the Villa making it even easier to access the city. They also have off road parking if you are driving while in Austria. We were lucky enough to have their family room which had beds for us and our two children, with a sliding door so we could be separate from them after they had been put to bed. Breakfast each morning was wonderful! A selection of European cheeses, meats and fresh bread, pastries, various types of eggs, crepes, cereals, fresh fruit, juices and coffees. Nothing more was needed, but if you did need something else, it was never a problem. We would definitely stay here again and can't wait to come back to Salzburg. The only very small negative for us was the fridge in the room wasn't great or very cold. However as soon as we raised this with the owner, he did look into it straight away for us. Super service!

The hotel is very conveniently located just by Salzburg station. Bus r 2 connects it to the airport. Good area with restaurants and shops very close. 15/20 minutes walk to all the main attractions. The hotel was nice and clean. The staff nice and helpful. The common areas of the hotel are modern and clean. There's a room for the luggage if you need to keep it before checking in or after checking out. The rooms were spacious and clean. So is the bathroom. The breakfast was very good, the breakfast room has a lovely view of the city. The only complain we have is that the room was very hot and the shower head bracket didn't work.

We were on our way to Greece and needed a place to stay the night. This hotel is just next to the highway and next to a McDonald's. So you have to eat and don't lose time through the city. They offer a parking space without charging as well and the check in was possible till late in the evening. The price is very good, the room nothing special but exactly what we needed. The pillows could be more comfortable but otherwise nothing to complaint.

Strategically located hotel, cleanliness and rich and satisfying breakfast. Unfortunately, staying at this hotel was one that I had to have an unpleasant situation every day such as: -I ran out of water in the room, the receptionist with Asian features informed me that only by buying 2 bottles of water (which cost me €9 or something) with a bored and indignant tone I can have water in the room. The next day going to breakfast I saw by myself that in the lobby of the hotel they have courtesy lemon water in a big jar. - Unclear information received from reception I missed breakfast because I was not informed that breakfast is at different times on certain days. - Lack of clear communication between the cleaning staff and those at the reception: non-functional hair dryer in the room, changed after 4 days and still functional in the room. The hair dryer could not be changed because the technician only worked on Monday and on Thursday evening I noticed that it was not working. So I had to buy a hair dryer(€48- I couldn't find anything cheaper) I had the possibility to change the room but I was already tired because I had changed a room because of the noise from the street. - Rooms with a view to the street, to the front of the hotel, are uncomfortable because with the closing of the windows you can still hear the noise in the room from the cars. The only receptionist who was professional and empathetic was Anna and who managed to solve my minimum requirements.

Booked this hotel for our ski holiday as only 60-90 mins from many ski resorts. Breakfast is amazing with lots of choice and every day had scrambled eggs and bacon plus many other options. Bus too opposite with number 4 bus running about every 20 mins until about 2230 hours. Cost for single is €3 euros. (Only take cash on buses). They also offer a day ticket for €4.50 but not sure if you have to buy this from a machine as didn’t offer on bus. You can buy a return ticket! We never had an issue with parking although the car park was often busy as the Sushi restaurant is very popular. There is also a Chinese buffet restaurant opposite called Huy Cook and Eat. ({€25). Food was good. They offered lots of raw fish and I wasn’t aware that they actually cook it for you! Rooms were cleaned every day and shower was awesome. I would have given this 5 stars but some of the reception staff weren’t very helpful. Eg. Not knowing any information about basic stuff like the buses!

I booked this hotel online after lot of research and went by the brand of ”Best Western”, whose properties I have stayed around the world in the past. However, I would say the experience was much below expectations. Pros 1. Very close to Salzburg train station. It is about 2kms from the station 2. Bus stops are right opposite of hotel so ease of public transport 3. Walking distance to Mirabell Palace and Mozartplatz (main tourist attractions) 4. Several Indian restaurants within walking distance from hotel. 5. I was given a large room so it was good from family point of view 6. Room, bathroom was clean, nice bed, clean bed linen and towels etc 7. Staff at FD was efficient and solved most of our issues quickly. Cons 1. When we checked into room, we noticed that not even electric kettle, tea, coffee was provided in the room. It was provided only after brought into the notice of the front desk. 2. Intercom in the room was not working, so every time you have to go to the FD to inform 3. The room has a very small window at shoulder level, which was quite odd. 4. Salzberg was quite warm during our stay and AC was not working in the room. 5. Breakfast spread was small considering this was a 4 star hotel. 6. The bathroom has peculiar design & it was quite awkward for our Indian sensibilities, that shower enclosure was in glass open to view from all sides from the room. Such arrangement is not suitable if you have older children staying in the same room. We had our 10y old with us and we had to finish our shower before she would wake up. I would rather avoid this hotel in future!!

The hotel was well situated with frequent busses and trams to centre of Salzburg. Staff helpful and friendly. Room not large but big enough and clean . Bed comfortable and large. Loved the tv screen saver very relaxing. Continental breakfast wasn’t expensive and had a good variety

Nach 12 Jahren Abstinenz waren wir wieder hier zu Gast und hatten ein absolut großartiges Erlebnis. Es blieb kein Wunsch offen. Das historische Hotel bietet alles was dazu gehört. Geräumige Zimmer mit antikem Mobiliar, sehr gepflegt und sauber mit wunderschönem Blick in den Garten und die Terrasse. Die Küche ist definitiv auf Haubenniveau mit sehr gehobener österreichischer und traditioneller Prägung. Wir waren begeistert. Auch sehr zu empfehlen ist die Weinbegleitung zu den Gerichten. Das Personal und der Empfang waren mehr als herzlich, aufgeschlossen und zuvorkommend. Wir kommen sehr gern wieder und Kompliment an ihr Haus. S. Winter / Paderborn

I recently stayed at the newly renovated Schloss Fuschl, a hotel that boasts a truly breathtaking location near Salzburg. Nestled beside one of the most stunning lakes in the world, the natural beauty surrounding this property is nothing short of spectacular. The serene waters, framed by lush, rolling hills and vibrant greenery, create a picturesque backdrop that is almost otherworldly. It’s easy to lose yourself in the tranquil environment, with the glistening lake reflecting the sky and the calmness of nature seeping into your soul. The decor of the hotel itself is exceptional, seamlessly blending modern luxury with classic charm, making it a feast for the eyes at every turn. However, despite the unparalleled beauty of the setting and the impressive decor, the experience at Schloss Fuschl was unfortunately marred by significant issues with service. The hotel, having opened only a month ago, clearly needed a soft opening period to address operational inefficiencies before welcoming outside guests. The service was disorganized, with staff morale appearing to be notably low. This led to an experience that fell far short of the standards one would expect from a Rosewood property, especially given the exorbitant cost of staying here. Upon arrival, we made our way to the dock, hoping to enjoy the remaining daylight by the lake. Unfortunately, the dock was filthy, littered with dirty towels and dishes, and there was no staff member in sight to assist us. This lack of attention to detail was disappointing, particularly given that there were still several hours of daylight left to enjoy the lake. The unkempt state of such a central part of the hotel’s outdoor experience was unacceptable. Dinner was another disappointing experience. The restaurant was packed with outside guests, making it nearly impossible for us, as hotel guests, to find a proper table. We were forced to sit at the bar while waiting, and even after the restaurant cleared out, no one came to offer us a table. The staff seemed overwhelmed and unresponsive, consistently telling us they were too busy whenever we tried to place a drink or food order. Upon further observation, it was clear that the front management had set the servers up for failure, which is inexcusable. While I understand that new openings can come with challenges, the issues at Schloss Fuschl go beyond typical growing pains. The service problems are severe enough to detract from the overall experience, making it difficult to enjoy the hotel’s otherwise outstanding location and decor. The Rosewood brand is known for its impeccable service, but unfortunately, this property falls short of that reputation. For travelers considering a stay here, I would recommend canceling your reservation if you are still within your cancellation window. The hotel is not ready to be open, and the experience is not worth the high cost. The management needs to take immediate action to resolve these issues before this beautiful property’s re