Hotel berhampiran Staatsbrucke, Salzburg

When I was looking for a hotel for a 1-night stay in Salzburg, I stumbled upon the listing for the Hyperion and took a chance. I wasn't familiar with the Hyperion hotel brand and didn't know much about Salzburg. Now, I have fallen under the spell of both the hotel and the city. The Hyperion is a fairly new hotel and it is in pristine shape. The room is rather generously sized compared to most of the European hotels I have stayed in thus far. The bathroom was particularly good -- with an American-style shower that featured both a handheld wand and a rain shower head. The separate water closet was a plus. The technology in the room (especially the lighting tech) is impressive, if not slightly confusing. Nice touch to have the Nescafe machine and the Mozart chocolates. The bed was very comfortable. The location, next to Mirabell Gardens, was great. The hotel staff was helpful. We arrived early, and the front desk gave us tips on how to spend our afternoon, drawing out some local attractions on the map and suggesting we get a Salzburg card (we already had them). They also gave us a recommendation for dinner, but we were turned away at the restaurant, which was full. In stead, we dined at the restaurant in the hotel, which was quite nice. Service was solid. Breakfast is a tad expensive, but they do offer a wide assortment of breakfast items (hot and cold) as well as eggs made to order. Champagne was also available for mimosas. Nice touch.

This is a very run down property. Things have not been repaired to make this stay more appealing. The windows in my room hangs off its hinges when opened. The safe doesn't work. It is not very clean long black hair everywhere a whole handful in the toilet bowl in my daughters room. The towels are not even suitable for a good will bin. The toilet bowl is partially cleaned as in the brush gets a token use. There is no tea of coffee making facilities in the room, there is a broken coffee pod machine in the common lounge area. Breakfast the water for tea or coffee is Luke warm, croissant and bread rolls stale. Curtains coming off the runners. An old tired place could be forgiven if it was clean and maintenance is done.

We only stayed here for one night on our way to St. Wolfgang and Hallstatt. We picked this place because it's super close to both the train and bus stations, plus the price was really reasonable. When we checked in later in the evening, we met this friendly receptionist from Germany, but we didn't catch his name. The room was spotless, with a nice clean bathroom, air conditioning, and a kettle. The only downside was no fridge in the room, but they said we could use the one at the front desk if we needed. Breakfast on the 6th floor was awesome with great views of the mountains. Overall, this hotel was perfect for our quick stay, and we'd definitely choose it again next time we're in Salzburg.

Stopping in Salzburg to check out Mozart place before driving to Vienna and we found this hotel from website. It looked beautiful so decided to stay overnight. Beautiful setting indeed overlooking the lake. The place is huge and we find many outdoor areas are not well maintained, probably because it’s winter or the site is simply too big to manage. Breakfast at the dining hall is grand and service was cheerful. Overall a pleasant stay.

Arrived on 11.06.2023 at around 3 am. Sent an email before hand that we would be arriving at said time via train. When we got to the hostel, check in counter was not manned with sign to call reception phone. Tried calling phone number several times it did not connect, when it got through it went straight to voice mail. Been waiting for more than half an hour at 3 am, tired and exhausted from the journey when a group of drunk men entered the lobby and was gaining access to the bar which was also unmanned. They went behind the counter, opening the fridge with beers, it was only then when a very sleepy, exhausted and unapologetic staff appeared. Check in process took a long time since she even had to check if the room was ready, a room I already paid in advance for to reserve it since I knew we would be arriving after 6 pm - their cut off time for room reservation of free cancellation bookings.

Très belle chambre spacieuse et très pratique. Grande salle de bain. Pas de clim mais ventilateur. Calme. Sans accueil sur place donc faire le Check avant. Internet difficile sur place. À 30 mins de marche du centre ville. Possible de faire café et thé dans la chambre et plusieurs supermarchés à proximité. L’accès à l’immeuble est pas très chaleureux.

Eravamo un gruppo di persone in gita ai mercatini di Natale con viaggio organizzato. Hotel è molto grande, si trova accanto a dei negozi e a concessionarie di auto, un pò distante dal centro città. Alla reception c'è un pianoforte, e gli spazi comuni hanno zona per la lettura e per vari giochi. Siamo arrivati di sera e ci è stata servita la cena in una sala riservata al gruppo, cibo buono ma non ho mangiato tutto (gusti personali), tavola molto ben apparecchiata. Ci hanno assegnato una camera doppia in un piano alto, con una graziosa vista con i monti circostanti. La camera era spaziosa con due zone bagno (una con wc e una con la doccia), dotata di tanti confort (compreso di ciabatte). Colazione discreta. Abbiamo dormito tranquillamente, letti comodi. Come hotel di passaggio lo consiglio.

Super friendly staff, great breakfast, wonderful wellness area with two saunas, steam room, swimming pool and a tea station. Little self-serviced convenience store by reception. A twenty minute drive to Salzburg. We really enjoyed our stay! Was an amazing wedding anniversary getaway!

I recently stayed at the newly renovated Schloss Fuschl, a hotel that boasts a truly breathtaking location near Salzburg. Nestled beside one of the most stunning lakes in the world, the natural beauty surrounding this property is nothing short of spectacular. The serene waters, framed by lush, rolling hills and vibrant greenery, create a picturesque backdrop that is almost otherworldly. It’s easy to lose yourself in the tranquil environment, with the glistening lake reflecting the sky and the calmness of nature seeping into your soul. The decor of the hotel itself is exceptional, seamlessly blending modern luxury with classic charm, making it a feast for the eyes at every turn. However, despite the unparalleled beauty of the setting and the impressive decor, the experience at Schloss Fuschl was unfortunately marred by significant issues with service. The hotel, having opened only a month ago, clearly needed a soft opening period to address operational inefficiencies before welcoming outside guests. The service was disorganized, with staff morale appearing to be notably low. This led to an experience that fell far short of the standards one would expect from a Rosewood property, especially given the exorbitant cost of staying here. Upon arrival, we made our way to the dock, hoping to enjoy the remaining daylight by the lake. Unfortunately, the dock was filthy, littered with dirty towels and dishes, and there was no staff member in sight to assist us. This lack of attention to detail was disappointing, particularly given that there were still several hours of daylight left to enjoy the lake. The unkempt state of such a central part of the hotel’s outdoor experience was unacceptable. Dinner was another disappointing experience. The restaurant was packed with outside guests, making it nearly impossible for us, as hotel guests, to find a proper table. We were forced to sit at the bar while waiting, and even after the restaurant cleared out, no one came to offer us a table. The staff seemed overwhelmed and unresponsive, consistently telling us they were too busy whenever we tried to place a drink or food order. Upon further observation, it was clear that the front management had set the servers up for failure, which is inexcusable. While I understand that new openings can come with challenges, the issues at Schloss Fuschl go beyond typical growing pains. The service problems are severe enough to detract from the overall experience, making it difficult to enjoy the hotel’s otherwise outstanding location and decor. The Rosewood brand is known for its impeccable service, but unfortunately, this property falls short of that reputation. For travelers considering a stay here, I would recommend canceling your reservation if you are still within your cancellation window. The hotel is not ready to be open, and the experience is not worth the high cost. The management needs to take immediate action to resolve these issues before this beautiful property’s re