Pengguna Tetamu
23 April 2024
The Plaza San Antonio Hotel & Spa, Autograph Collection by Marriott is the one of, if not the best, Marriott properties in San Antonio. I am a Marriott Titanium BovVoy Member and travel a lot for business and leisure. This is my honest review of the property. The Plaza stands out among its Marriott sister properties and competitors because of its excellent service, atmosphere, cleanliness, and food and drinks. Experience: The service is top-notch from the moment you pull-up until the moment you check-out and the staff walks you to your car. You feel like the staff and management cares about the property and the guest experience. If you stay for business or leisure, the Plaza offers an oasis to unwind and relax. Check-in/out: I took a redeye flight and arrived to the property at 1:30AM. The staff did an excellent job even for the time of day and check-out was even better. Food and Drinks: The food and drinks are tasty and awesome. I ate at the restaurant everyday for breakfast and had dinner twice. Location: Away from the tourist traps but close enough to walk to attractions or a short taxi/share ride. Pool/Bar: The pool and bar scene is legit! Great music, drinks, and vibe. I can only imagine weekend nights at the outside bars and how lively it could get. Room: The rooms are extremely clean; especially compared to other disappointments of Marriott properties in the area. I did find the bathroom a little awkward that when you walk into the room you have to go through it to enter the sleeping/sitting area. However, that is a minor negative experience and everything else about the room is great! Size, sitting, amenities, balcony, etc. all get a thumbs up. Parking: Valet only. No self-park. $60 overnight which is roughly $10-15 over most properties. However, the bell hop and valet attendants are attentive and timely. Spa: I did not use the spa because I was unable to get connected with them and when I went in-person no one was at the spa desk. However, I hope to visit for a service on my next trip. Gym: Like the pool/bars the gym is also legit! The gym is big, contains all the essentials, and the staff places towels and water bottles at each workout station, there are recyclable head phones, and it’s clean. Competitors: There is only one other Marriott competitor I see for the Plaza and it’s the St. Anthony. However, after staying at both the St. Anthony and Plaza, I recommend the Plaza for sure. Overall: 9.5 out 10 I am already booked for my next stay at the Plaza in two weeks and look forward to my stay! - BonVoy Titanium Member/Frequent Traveler
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