Hotel berhampiran Sunset Station Historic Entertainment District, San Antonio

My family and I visited at the beginning of Summer. I wasn’t wowed when we first got there but that quickly changed. Sarah who worked the desk was very knowledgeable on the history of the hotel and very welcoming. The valet was also very eager to help. Now I read in another post that at times they were low staffed and one time it did take us 30 min to get our car, however I also noticed guests telling them they called or came down and asked for car in person. But if you follow their process and go to the like they provide to request your car at least 15-20 in advance their usually isn’t an issue. That 30 min wait? We forgot to request it. The valet team Manuel, Jose and Molly were very helpful during our stay. The breakfast was impressive too as some places have their own fancy restaurant which makes it hard to find something at high price. Gibbs keeps it simple with buffet style eggs, meats, biscuits and gravy, and waffles as well as quick grabs like yogurt. They even add a San Antonio dish, carne guisada with tortillas. Someone mentioned the A/C being too loud. Yes as the air comes on a little loud but quiets down 5 sec later. Didn’t bother me when sleeping. My family and I sleep with house freezing. We were excited to see that this hotel A/C was able to go below 70 degrees unlike many hotels I’ve been. We slept comfortably at 66 degrees. We raised to 70 during the day. The down side for my wife was water pressure in the shower. We would definitely stay again. Such ideal location with view of the Alamo Plaza and Rivercenter Mall just on the other side. It is 15 min from airport. Didn’t think to take picture of the hotel but here is a look at hallway and our view.

I recently attended a wonderful conference at the Plaza San Antonio Hotel and Spa. Beautiful rooms, amazing bed, loved the grounds and amenities. Special mention to Amina and Helena at the front desk for going above and beyond to make everything easy and enjoyable. A big thanks also to Chloe for the great breakfast service at Corinne, and great barista coffee to revive a jet lagged traveller!

As we walked into this hotel, we were blown away with this wonderful aroma of goodness. This hotel smelled like no other hotel we have ever been in. The ambiance and setting in the hotel was very fine quality. The staff was AMAZINGGG each day !!!!We stayed a few nights to celebrate our 27th anniversary and when I tell you John the bellman made it such a special and wonderful experience. He went above and beyond and has such a great personality and kind spirit. We shared with him that it was our anniversary and the next day he told the concierge Phyliss of it and they delivered fresh handmade chocolate covered strawberries with champagne and the most sweetest note congratulating us on our anniversary. We can't wait to go back!!!!Thank you The Westin for making our weekend very special!!!!

In particular, Vets, disabled and older guests be aware: While this hotel is basically good for pillows and such things - DO NOT use the Valet service that HIlton contracts with (PMC Parking Mgmt in Nashville). This may make a big difference for guests who are limited in luggage carrying abilities. If there is ANY issue with the car (that is simply parked in a contracted public lot for $45!), do not count on the Hilton management staff to have your back with this 3rd party company out of Tennessee! It's a financial win-win situation for Hilton hotels and the PMC Parking Mgmt co. but a guest can potentially get ”screwed” if any damage is done. Always allow extra time to walk around and check your car inside and out - and if there are any scratches warranting a claim - you'll need extra time to get the paperwork all filled out before you leave and head to the airport on time or your special destination. Cannot recommend this Hilton or any other. They do not have your back!

We stayed here for 3 nights while visiting our daughter for her graduation from Ft. Sam Houston. This location is absolutely PERFECT! We've never been to San Antonio before and knew we wanted to stay on or at least near the Riverwalk and this hotel does not disappoint. LOCATION: Right on the Riverwalk, there are actually a couple of different ways to access the paths. One from the back side entrance and one from the front and across the street. This location is right near all of the dining, shops, bars, and the Rio boat tours. Based on location, I would stay here again. ROOMS: We were in a two queen room with our two kids, ages 8 & 10, and it was a great size. We had a fridge and microwave which was handy for any leftovers or drink to keep cool. The bathroom was spacious although not a lot of storage especially for a family of 4. FACILITIES: This hotel does NOT include breakfast OR parking but the Valet service is amazing. Very prompt, friendly, and quick to return with our rental car. They also have free water bottles at the entrance. The very best breakfast you'll find about two blocks away at La Panaderia - it was so good we ate there three days in a row! The hotel restaurant is only open for breakfast and dinner and unfortunately the bar doesn't open until 5PM. However there is a small market area where you can buy snacks and beverages at all hours. The lobby is comfortable and we gathered here multiple times to relax for a bit. The pool is teeny tiny but my kids had a great time cooling off there in the evenings. We didn't use the gym but saw many do so from our view at the pool. STAFF: HUGE shoutout to Becky! She was incredible! She was able to get two of our rooms on the same floor which was handy. She also gave us so many amazing restaurant recommendations (including La Panaderia!) that we took advantage of. OVERALL: I would stay here again BUT I would like choose the Drury instead because of the free breakfast, evening snacks, and happy hour. Regardless this is a fantastic hotel and you can't go wrong staying here!

位置超棒，設施中上，很新的飯店，早餐算是不錯的美式早餐

The experience was lovely, customer service was perfect, and the location was great. However, they can work on valet service and the cleanliness due to mildew on the ceiling of bathroom. Lastly. I do wish I had time to try their breakfast but I wasn't able to due to my schedule, it's a nice touch though.

Absolutely amazing! Everything was perfect, hygiene, location, facilities, service, etc. Proximity to the River Walk is unparalleled as it is less than a 10min walking distance.

There is no housekeeping at night. Only the receptionist was present. Very bad service.

Great experience here, the room was great and the king bed was extremely comfortable. The staff friendly at the front desk and the restaurant and bar. Charles the bartender was amazing, very professional, and extremely friendly. Overall, will look to stay here again.