Hotel berhampiran Bay Area Legal Aid, San Francisco

Fiquei hospedada 3 noites em um quarto feminino, camas no estilo cápsula. O quarto espaçoso e silencioso. O locker grande, sendo que coube meu mochilão, mochila comum e casaco. Em cada andar eles tem um lounge com TV, micro ondas, geladeira, café e chá à vontade. A localização é ótima, perto de mercado, transporte público e pontos turísticos a 20 minutos de caminhada. Adorei e recomendo!

The location is not the best, it’s the street is loud at night and there are homeless right outside the door. As soon as you come inside it is much better. The hotel is very clean and is very welcoming. Concierge Punya made the stay worth it and always greeted us with a smile when we came back in. Amenities were lacking a little as there is no fridge or ac but other than that it was a good experience.

Very clean

Overall good Pros 1.location 2. Good for family 3. Hygiene Cons 1. Wifi speed was very very slow. So if you want internet from hotel this is not the place

Lovely quaint hotel that feels like it has some history. The renovations are modern with a comfy bed, pristine sheets and plush towels. The upgrade did a good job of keeping to original aesthetics and respecting the classic building. The location is a minute walk to Union Square and next to other bigger chain hotels. The staff were all very friendly especially the check-in with Vivian! Her friendly welcome and 5 star customer service after a long flight in was greatly appreciated! Comes with coffee and pastries in the morning in the lobby area before you start your day exploring the city. Will stay here again upon my return to SF.

We stayed in the Barnes for four nights in June 2023. Firstly, the hotel is really well located, right by Union Square with all its transport links and 20-30 minute walk away from the Embarcadero and Oracle Stadium. The room was clean and cleaned daily, staff were all very friendly, and it has a great gym (we stayed at the Galleria Park during our last stay in SF which was more expensive and the gym wasn’t fantastic). The bathroom was a little on the small side but the room was a decent size with a comfortable (but slightly on the softer side) bed, fridge, huge TV, coffee making facilities and a table with two bar stools. The hotel is good for the price you pay. We didn’t spend huge amounts of time in the room as we were busy sightseeing and it was perfect for what we needed. As other reviewers have pointed out, some parts of it are being renovated but we were not impacted by any noise so we had no complaints on that side. I note one other review mentioned noise from the road, we did experience that but it didn’t bother us.

Was here for holiday, chose this location as heard it is one of the safer areas. It was too bad, just that opposite the park there are quite of bit of homeless people sleeping. Location was alright, was accessible to Fisherman wharf, Golden Gate (took Lyft all the way). Around $10 to $25 per trip. Service was quite good, the staff was friendly and helpful. Even the cleaning staff was cheerful and greeted everyone. However for the room, it was not the best, not what i would expect of Hilton having frequent the brand in other countries. Unlucky as got one of the un-renovated rooms. Room was outdated. The shower is a one way, so you can't control the flow of the water. There isn't even a sink stopper to fill the tub. Overall because of the room, wasn't the best for me.

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

We loved everything about our stay. Starting with the warm greeting, the fabulous service, the amazing accommodations and the incredible views. We can’t wait to come back for another visit. If you need to recharge your batteries I highly recommend this location.