Ulasan Riu Plaza Fisherman's Wharf

Nice hotel in good location to walk about to the piers for any trips would like to go on. Big breakfast hall with everything you could want. Highly recommended

"A ruined gift and complete disappointment!" I wanted to give my friend a special Christmas gift — I booked a hotel stay for her from December 7th to December 8th, 2024, and bought a ticket to a show. However, during the booking process, the system wouldn’t let me enter her name because the name on the payment card had to match the guest’s name. After completing the payment, I immediately submitted a request to change the guest’s name, but it was denied. I tried a second time, only to receive another refusal. We thought we could fix this issue at check-in, but we were met with yet another refusal. In the end, my friend had to pay for an additional room, which resulted in unexpected expenses and ruined the entire experience. What was meant to be a joyful surprise turned into stress, frustration, and deep disappointment. I felt heartbroken because the whole purpose of this gift was to make her happy, but it was completely spoiled due to the hotel’s inflexibility and indifference. This level of customer service is unacceptable. The refusal to help with such a simple request shows a shocking lack of empathy and professionalism. I will never use this hotel again, and I strongly advise others to avoid it if they value respect and decent service.

Location is good closevto warf. Checking in is slow with a long line. Parking on site is not good if you have a large SUV...park somewhere else. No Spa but would still stay again.

Great location and service. Breakfast is good but the same thing everyday. Lots of street parking available around hotel but read the signs carefully.

Room is clean at time of visit, Location is near Pier 39 Near to Golden Gate Bridge

I stayed for 4 nights. Great breakfast selection. However, menu stays the same. It's crowded every day. Accessible location to touristy areas. Best to take an uber to and fro airport.

The hotel is in a great location, just minutes away by foot to Fisherman's Wharf. Lombard Street and Chinatown are both accessible by foot, as well as the trendy Russian Hill/Polk St area with many bars and restaurants. There are multiple rental car locations a few minutes walk away as well so that you can drive across the Golden Gate Bridge and go to the Battery Spencer Lookout or continue onwards to Sausalito and Muir Woods. Note that there are two wings of the building and we were placed in the wing separate from the main lobby and dining room, and the steps were not wheelchair accessible. The service and amenities are good, but we had a first floor room facing the street and it was quite noisy at times due to the poor noise isolation where you could hear people talking outside on the street quite clearly. Overall, the location was good and the value was quite high with breakfast being included (it was fine, nothing special).

The experience was great. Staff was super friendly and the location is wonderful

Very nice hotel in a nice aera. Friendly staff and delicious breakfasts.

The location is the best highlight for the hotel. The breakfast is pretty good too.

位置：距離漁人碼頭、鐺鐺車HYDE和MASON終點站都不遠，周邊步行範圍內很多餐飲，距離租車點也不遠。 早餐：算是比較豐富了，可以吃很飽，一天兩頓 房間：中規中矩，有洗髮水沐浴露，沒有拖鞋牙具梳子，這在美國比較常見。 交通：機場打車到酒店大概30分鐘，具體看是否堵車。 不足：酒店只有CHECK IN按人頭給一瓶礦泉水，即便入住多天也衹給一次；不隔音，有點吵，樓上走路、隔壁開關點燈都能聽很清楚。 性價比還可以，尤其含早。

위치/인프라 : 5 피셔맨즈워프 매우가까움, 트레이더스조 가까움 청결도 : 4 가격 : 4 서비스 : 3 재방문의사 : O 기타: 조식이포함되었으며, 기대보다 맛이 좋았다

酒店環境好，離漁人碼頭非常近，早餐豐富，服務很好，房間乾淨衞生，就是有些不隔音，停車費小貴 ，不過我們自己把車停到附近的停車場，能省一半費用

離碼頭很近，去哪玩都很方便。 房型比較小，浴室空間較小。 有免費早餐！ 而且很好吃！水果很新鮮！ 吐司好吃！