Ulasan Hyatt Centric Fishermans Wharf

The USD $35 / night mandatory extra destination fee they charge during checkin is absolutely not worth it for us. Considering most hotel offer free WiFi and free bottle of drinking waters, the rest of the included items with this extra fee does not used by us. If this could be inform and charged before booking, that at least set our expectations right. We will definitely not coming back to this hotel again.

Good Hotel and nice location. Private parking to expensive and rate parking in travel agent different as actual rate where actual rate more expensive.

Clean and quiet room. Enjoy shower with consistent warm water.

bro pls find the correct invoice

We got charged a few extras on arrival called destination fee which wasn't clear when booking. It didn't give us any extra benefits for the money not worth it but had to pay it.

I had some initial problem with my booking but there were very good to solve them . Be aware there are renovation works happening at the time of this review and it can get noisy . The hotel and trip.com helped me with my feedback.

Best Location where 5mins walk to Fisherman’s wharf. Clean and excellent services delivery.

Good location.

All went well.

Perfect location and friendly staffs.

nice！

酒店離漁人碼頭步行十分鐘，地理位置絕了。但是停車無敵貴，75每晚還要加税。但是三番砸窗子實在太過盛行，忍痛在酒店停了兩晚

這一週分別入住Hyatt House San Jose Airport, Hyatt Centric Fishermans Wharf 以及 Hyatt House Santa Clara 我對於San Jose Airport及Santa Clara都很滿意，但唯獨Fishermans Wharf讓我很生氣，讓我覺得必須要特別寫評論反映 生氣的部分是關於服務的部分，不滿的原因如下: 1. 當天check in的時候，第一次去說還在打掃問我要不要換房，我決定等待順便出去晃一圈。結果第二次回來變成說沒房間強迫我接受從原本的一張特大雙人床換成兩張單人床的房型 2. 我訂的房型是有附兩份早餐，在我check in的時候也沒給我餐券，我回房的時候想到打電話到前台才跟我說忘記給請我下去拿。我去拿的時候一開始居然只給我一張一人份的餐券，我問的時候還反問我說我不是只住一個晚上。我反映我的購買的是包含兩人分餐券後才隨便說了Fine給我，一附施捨我的樣子? 3. 在我check out的時候每一間我都會請前台給我收據，在Hyatt House San Jose Airport的時候會耐心跟我解釋因為我透過第三方網站訂房所以要來跟trip這邊拿收據，到了Fishermans Wharf只會不耐煩跟我說他那邊只有空白的收據，之後也不願意再跟我說話。當我問說是不是因為我是透過trip訂購的關心直接打斷我甩一句說就把空白收據印給我，之後就給我一張空白的收據讓我離開 這真的是我這輩子有過最差的住宿體驗，尤其還是Hyatt集團的飯店，另外兩間的前台都十分有禮貌跟有耐性，真的是沒有比較沒有傷害 我強烈建議Fishermans Wharf更換前台人員再找些更有服務熱誠的人來擔任前台，不然只會繼續敗壞你們的口碑 我這邊講的前台人員包含我入住當晚的晚班跟隔天的早班人員，都十分差勁!

位置沒得説 附近還有hertz可以租車 前台小哥和大叔們都超級熱情 早餐區也很有序服務到位 但不是很好吃… 房間規規矩矩的 耐不住便宜呀 環球客福利很多