Inn at the Opera

The best way I can describe this hotel is overpriced. The location is probably the only attribute to recommend the property . The facilities are not up to the standard of other properties in a similar price range. For example the elevator had issues on both my stays. It is unreliable: As is the internet. The staff are only moderately helpful. I travel as much as to 50,000 miles per year. I have used this hotel twice. I won’t use it again. It is low value for money.

I didn’t even stay there, reserve there or been in the area and they sent me review requests at least five times along with lots of other spam emails. They kept asking for my review so here it is.

This was such a cute place! Recently renovated, but they kept the décor to match the style of the building. Super clean, friendly staff. The offsite parking was convenient and felt safe (parking garage on the other side of the block). Our car didn't get broken into. Cute restaurants and shops to walk to on Hayes.

Staff was friendly and helpful. Loved the newly decorated room and common areas.

Terrific location for going to events in and around City Hall! The halls are a little bit shabby but the room itself was very clean and well appointed, and quiet. Nice tea and coffee service for the morning.

It stretched our budget a little, and the bed was a little harder than I prefer...but overall this place was great. The staff were all amazing, especially the woman working some of the evenings who hooked us up with cookies and hot water for tea after they'd closed the hot drink station in the lobby. We had a smaller room and the building was a little older, but I kinda liked the charm that came with its age...and it looked like they updated/renovated a lot of it bc the room and bathroom were pretty modern. Also, we were really close to bus and train stops, which was super helpful...and we LOVED how many delicious vegan spots were in the surrounding blocks. We'll stay here again when we come back to SF.

Enjoyed our stay. They advertise a restaurant and bar. They do not have???? It was clean, but had to ask to get our room clean.

No air conditioning and heat was on. Too hot to sleep in November.

The property itself was fantastic! However, the information on Travelocity is incorrect, which resulted in $200 of extra parking charges and breakfast was not included (another $100 spent at local breakfast establishments). This is not the fault of the property, but of Travelocity's incorrect records. Had they been correct, I'd have selected a different hotel location for my stay.