Ulasan Hotel Caza

Nice location, great vibe in the hotel. Loved the games in the restaurant on lobby. Very good for families. However, the rooms were very bare- no water bottles, no fridge, no coffee machine, no kettle. One had to request for everything.

Be sure to view the Hotel Caza website for the extensive list of additional fees associated with the booking (destination fee, parking, etc). The prices are very transparent on the site and aren’t as clear booking through third party. This hotel has incredible customer service! The front desk ambassadors are warm and welcoming from check-in to check-out. Vanessa and her colleague truly provide world class customer service. She provided 10-15% off coupons for restaurants on the pier. We had a fantastic time for my mother’s birthday in San Francisco and it would not have been the same with another hotel. The location of Hotel Caza is near Fishermans Wharf. It is walkable to many attractions such as the Coit Tower, Ghirardelli’s, the piers, etc. There are an abundance of great restaurants nearby. We had a delicious brunch next door at “Eight am” cafe. Other attractions are a bit further out and require transportation such as Golden Gate Park, Sausalito, and redwood forests. This is a very family oriented hotel. There are many games in the lobby for children and adults. Bicycles to peruse the city are provided on a first come first serve basis each morning. The swimming pool is on the smaller side and always has kids in it. The evening cookies are packaged and not freshly baked. The lobby has an overpowering smell of perfume. Overall, we had an amazing time at this hotel and highly recommend it for family vacations!

good one. good location. will stay again in this in future. Thanks

Hotel Caza is indeed a great place to stay in — very near Fisherman’s Wharf where you can find food places to eat in and cafes to chillax. It is also near multiple bus station stops, so this is very convenient to travelers.

Fantastic customer service and friendly staff. They also provided free rental of bike, perfect way to visit the golden gate

I stayed for 3 nights in Hotel Caza, Fisherman's Wharf. It is an amazing hotel with very friendly and helpful staff. The receptionist Ms Vanessa M was absolutely amazing. She was very helpful in making suggestions and guiding me with plans as I was a first time visitor to San Francisco like me. If I ever come to San Francisco again, this is exactly where I would be staying

Amazing location - Walking distance to Fisherman’s Wharf and Lombard Street. Bus stops just steps away, can navigate the city easily. Hotel - lovely decorated, with free coffee, tea and water offered to guests during designated hours. Lobby is full of amenities designed for kids and families, a lot of guests tend to hang around the communal areas during our stay. Staff - very helpful. And they send SMS to guests to check in with them and share information about hotel events.

The location of the hotel is very convenient, which is near the fisherman’s wharf. Many great restaurants are nearby. The hotel room is new and clean. The front desk is also friendly and they would provide some candy and snack randomly. And they also provided the umbrella for need.

great

在舊金山的平民旅館裏也屬於質量上乘的了。很大的公共空間和房間，有點像閃靈裏面的旅館。離漁人碼頭和舊金山海岸線主要景點都很近，這麼方便的地理環境+淡季搭配這個價格在美國還是很舒服的。一樓的便利店/酒吧和休息區可以很容易和當地人社交。缺點主要是太大了，走廊裏有很多完全無效的空間能把人累死。晚上可能會有美國幫派在樓下大吵大鬧。

여기 체크인하실때 조심하세요. 선결제해도 디파짓을 결제하더라구요 200불결제라 물어보니 하루묶으면 100불 너는 2일이라 200불이라는데 그러면 5일이면 500불인걸까요? 거기다 다음날 133불을 또 맘대로 결제해서 가서 물어보니 authorize 라상관없다고 하지만 보증금 200불 그다음 133불 다 제현대카드에 결제로 되어있었습니다. 제가 선결제 했는데 (디파짓은 그렇다쳐도) 왜 또 하냐고했더니 성질 내고 헛소리하다 나중에 컴퓨터탓, 써드파티탓 , 니카드 데빗카드냐 하다 결국또 휴먼 에러다 규칙도 뭣도 없는 호텔이고 가만보니 아시아인이라고 은근슬쩍 하는것같아 기분 나쁩니다.지금 라스베가스 코스모폴리탄에있는데 여기 보증금 100불 고치해주었구 제카드 결제 안됐어요 호텔은 그냥 hold 만하는거죠.2틀내로 해지될거라했습니다. 물론 호텔 카자 결국 환불(당연하죠)은 해주겠지만(며칠내로해줄꺼냐물으니 망설임 결제됐으니 오래걸리겠죠) 개인카드 맘대로 결제하는건 정말 호텔 자격이 없습니다. 직원들 매니저 완전 3류이구요. 트립닷컴도 해결해주는 거 없어요 제가 다 스스로 따졌고 체크아웃까지 채팅을 5번을 했는데 기다리라는것 밖에없습니다. 애들데리고가는거라 위치좋아보여 했는데 우버, 무니 타고다녀서 궂이 여기 왜있었나 모르겠네요. 여기 개인정보 무단도용으로 고발할겁니다.

這個酒店就是**，我們入住了一共不到10個小時，晚10點入住，早上7點就退房了。結果退房之後收到信用卡提示訊息説被酒店扣款500美金。我打過去問是怎麼回事，他們説是因為在房間抽煙了。實際上根本沒有。我跟他們理論，有一個態度絕頂粗魯的女聲，衹是叫囂着説抽煙了要罰款，根本不聽我説什麼，再打過去她們就裝死不接電話了。把信用卡訊息給到這樣的商家真是太危險了。大家一定要注意。

上面説到酒店付款的每天40多美金的費用是付款給酒店的，也沒有解釋這是什麼，到酒店的時候更加沒有解釋是什麼，從頭到尾根據訂購頁面的解釋就是按金，我對按金這兩個字的理解就是如果沒有損壞房間內的設施，最後應該全款退還的，但是直到最後一天退房的時候，酒店前台卻跟我説這個錢沒辦法退，因為是每天的服務費，包括大廳的咖啡等服務費用，但由於不知情，我們完全沒享受過這項服務，但是卻扣了我們三天的錢。關鍵是沒有解釋這個錢是做什麼用的

住了三天，打聽附近超市，前台一位男士熱情告訴我們可步行到trader joes,一家價格親民的超市。我們買了梨，蘋果。梨非常好吃。 早晨海邊散步🚶景色好。