Mencari hotel berdekatan Parrocchia San Lazzaro di Savena? Ambil inspirasi daripada ulasan pelancong sebenar.

Pilihan Hotel San Lazzaro di Savena Yang Menarik untuk Anda

Lihat hotel trending kami berdekatan Parrocchia San Lazzaro di Savena

Perjalanan perniagaan

Unahotels Bologna San Lazzaro
4.3/567 Ulasan

Unahotels Bologna San Lazzaro

San Lazzaro|1.25km dari Parrocchia San Lazzaro di Savena
We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

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Termasuk Sarapan

Unahotels Bologna San Lazzaro
4.3/567 Ulasan

Unahotels Bologna San Lazzaro

San Lazzaro|1.25km dari Parrocchia San Lazzaro di Savena
We checked in as part of a tour group at around 8 pm from Rome. We were tired and wanted to sleep, but discovered that our room's AC wasn't working. We included a picture of it with no display. Buttons are not responding at all. We ask our tour leader to help us get this problem fixed. Had a big day tomorrow, so we needed as much rest as we could. Front desk said they'd fix the problem, but no one showed up to our room. After waiting for sometime, they said they had fixed it from their end, but it was clearly not working at all. At almost 10 pm, we were told by our tour group leader that they were going to switch us to a different room. Frustrated, because we had already unpacked our things/clothes so we could get up and move early morning, we now had to repack everything then unpack again. What's worse is, they didn't have anyone from the hotel itself assist us with transferring, but had our tour leader act as their bellboy! They gave an excuse that they were understaffed. No apologies,no compensation, no thoughtfulness or professionalism. It was even borderline racism because they used our tour guide as their bellboy when this whole fiasco was their fault! Just because we're Filipino doesn't mean we get treated worst than any other paying guest of this hotel. We're very disappointed with their service, and will spread our negative experience with as many review sites as we can. This NOT how you treat guests of your hotel.

Cari Lebih Banyak Hotel

Lihat Ulasan Tetamu untuk Hotel di San Lazzaro di Savena

Mencari hotel berdekatan Parrocchia San Lazzaro di Savena? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Relais Bellaria Hotel & Congressi
4.2/541 Ulasan
This was our first trip to Italy and I chose this resort after much research for many reasons. The ratings and reviews for this property were positive. The hotel was very well kept both inside and around the property. I knew that the weather in July was going to be Hot and Humid, so having a pool was important to our family. I liked the fact that there was a Restaurant onsite, as well as a pool bar that served light fares as well. Our stay included a full breakfast every day, that turned out to be more than we expected, as well as a wonderful selection of various coffee's and teas. There were a few Restaurants within walking distance and the main bus line was only a 2 minute walk across the Hotel property and across a small bridge, making transportation very convenient. All of the staff was very professional and friendly. We had a wonderful stay and first great visit to Italy.

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