The property has a lot of potential. The building is cute, but the location is a bit farther from Centro than what I had expected. The staff was helpful enough, but didn't really ever go above and beyond what we asked for. I was disappointed to learn that there is no A/C in the hotel, or in the rooms. For some reason, I thought there was A/C. That was probably my error. I asked for some extra pillows, but they said they didn't have any. I asked for a table fan, or a floor fan, again, they don't have them. There are ceiling fans, but the room was still extremely warm....borderline uncomfortable.
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