Terokai Ulasan Tetamu Hotel di Sanremo

Hotel Paradiso
4.2/543 Ulasan
I booked this hotel via *********** for a family stay of 3 nights at the end of October. I made this booking many months in advance. 2 months before the scheduled stay, the hotel asked me via the *********** app to book a different period, several weeks prior to the scheduled period. An absurd request, as if people simply could re-schedule a planned stay by a couple of weeks, just like this. I declined, and my reservation was confirmed. 2 weeks before the scheduled stay, the hotel told me via the *********** app to cancel my reservation. THEY didn’t cancel my reservation, but asked ME instead to cancel it. Reason: The hotel alleged to close the establishment for refurbishment works. Which is most likely a lie, given the fact that they tried to get rid of me weeks before already. They simply needed the room for someone else, maybe someone famous, or someone paying more. It doesn’t matter anyway. Even if it would be true, it would be a joke to cancel on hotel guests who did a valid booking. I was tempted not to accept, but at the end I cancelled, as I didn’t want to stay at a place who treats its customers this way. I had to find a different hotel for me and my family, and at this stage (shortly before the stay) I had to pay double the price I would have paid at Hotel Paradiso. I cannot recommend to book a room at this place. Too risky they won’t hold up the reservation.
Villa Sylva & Spa
4.1/594 Ulasan
Prices are where they are because of the level of the hotel. Building itself is fantastic and located beautifully in Sanremo. The public areas are lovely too. Rooms are clean and housekeeping staff are very polite and accommodating. But the small of things can be fixed and improved: no additional plug sockets for your electrical appliances. Shower shelf is way too high and only shower gel provided (no soap, no shampoo, no conditioner). Hair dryer is way way out of date. Closet still has those old hotel hangers so you don’t steal the hanger. One window missing entire curtain so no privacy. Sofa bed is not a sofa bed and shouldn’t be used for 3rd person. Mini bar fridge doesn’t even fit in the mini bar cupboard so just dumped on the side. Worst of all: heating gets switched off at night and AC unit not working. They seem to be cutting corners here and could do so much better. Shame
Lolli Palace Hotel
4.1/566 Ulasan
This was the only shortlisted hotel we managed to book for our stay. When we arrived, we discovered they had no porters to help with our luggages, especially when their car park was a tight squeeze outside the hotel building. The bedroom was a good size- the sea view was appreciated but we did not expect the noise level from the busy continuous traffic to be so loud and so distressful! All through the night as well!! There was only 1 waste bin in the entire room- one more in the bedroom would be helpful. The bedroom was clean n spacious but no frills. Well located to explore the city and to access restaurants. Bring your own umbrellas.
Grand Hotel & des Anglais Spa
4.1/566 Ulasan
Bel hôtel, et très bon petit déjeuner, mais très déçu car la clim de la chambre était en panne par 36° extérieur, nous avons dés notre arrivée à 16h00 et à 4 reprises informé l'accueil, qui nous a dis communiquer le pb au directeur mais rien n'a été fait, c'est inadmissible pour un 4 étoiles !!! Du coup pas de clim et à notre départ juste une timide excuse de l'agent d'accueil sans aucun geste commercial !
Royal Hotel Sanremo
4.5/571 Ulasan
Bonjour, ça fait plusieurs fois que que vais dans cet hôtel et c'est toujours le top la piscine extérieure, le spa vraiment bien et j'y retournerais certainement, je conseille pour un week-end romantique
Hotel Alexander & Spa
4.2/564 Ulasan
This is a charming hotel with lots of character. There is a lovely garden at the front with covered seating and play area for children. The reception staff were so friendly and welcoming. The location is perfect for access to the train station and the town. Large rooms and modern bathrooms with an elevator to all floors. We have really enjoyed our stay here and happily recommend it. Also good restaurant nearby.

Soalan Lazim

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