Hotel Hot Springs di Hubei, China

My recent experience at this hotel was beyond my expectations!From the moment you step into the lobby, you can feel the enthusiasm and professionalism of the staff, who are willing to help with luggage and patiently introduce the facilities.The room is clean and tidy, the bedding is soft and skin-friendly, the bathroom supplies are of high quality, and the welcome handwritten card is prepared in detail, which is very heartwarming!The location is excellent, surrounded by delicious food and business districts, making it very convenient for travel.The breakfast is rich in variety, with a reasonable mix of Chinese and Western cuisine, and the taste is superb!The overall service is considerate and meticulous, with an exceptional cost-performance ratio. I will definitely choose this place next time and highly recommend it!

This was my first visit to Country Garden Xianning, and I truly felt it's the best hotel in the area. Yet, the official photos make it look quite old and dated, which always led us to travel further to Chibi for hot springs. In actuality, both the hotel's ambiance and the room conditions far exceeded our expectations. The restaurant environment was lovely, and the breakfast was hearty. They really should consider updating their promotional images! We were upgraded to a room with a spacious bay window. We asked a staff member for an extra duvet, and the kids absolutely loved playing on it! The Water World is located just across the road from the hotel, with a convenient shuttle service. While the hot springs remain the main draw, they've also added a wave pool and a bubble pool. The large slide is unfortunately out of commission, but for those not keen on thrilling rides, there's still plenty to enjoy. The wave pool's waves were genuinely some of the largest I've encountered in any hotel-affiliated water park – far surpassing those at a certain family hotel newly opened in Wuhan, which charges double the price! The complimentary use of single and double swim rings is also a thoughtful touch. Finally, I must voice my disappointment regarding the kids' activities. The male staff member in charge showed extremely poor crowd control, leading to an utterly chaotic setup. They seriously need to learn from more competent peers in the industry. For starters, the activity content itself was poorly chosen. Knowing it was a weekend and would be busy, they should have anticipated the crowd and opted for simpler, quicker, and easier-to-manage crafts – something like making a lacquer fan or a TCM sachet, which a group could finish in 5-10 minutes. Instead, they went with the most complicated activity, causing everyone to pile into the room and complain. To top it off, the early start was only announced at the last minute. To make matters worse, they completely disregarded their own rules. Many guests complained that reservations were not honored, and people without reservations were also allowed to join. Even if we overlook the multiple booking groups, the main issue was that anyone who simply ignored the rules could just grab materials and start participating immediately. So, for an activity clearly intended for children, you'd see a family of three: the little boy making two items, his mom making one, and his dad occupying a seat as well. I've been to numerous family hotels where, during off-peak dining hours, they utilize banquet halls for activities, ensuring ample seating for parents to accompany their children at the same table. In situations with limited seating, children typically sit at the activity table while parents use small stools beside them. The priority is always to allow as many children as possible to participate simultaneously, and materials are only distributed to seated kids. I've genuinely never witnessed such disorganization where materials are handed out first, leading to a scramble for seats. What I found most incomprehensible was this: since many parents were waiting, they had their children playing in an adjacent area. One parent controversially took all the toys, preventing other kids from playing, which naturally sparked a heated argument with other parents. The dispute lasted quite a while and escalated. I even had to interject, 'It's getting pretty intense; aren't you going to send someone to de-escalate?' The male staff member simply replied that he was too swamped with people today and wasn't going to get involved. I countered, 'By the time you're free, they might actually be physically fighting!' After a moment's thought, he made a call and summoned another staff member, but offered no guidance or handover. Consequently, the female staff member, completely unaware of the situation, ended up trying to placate a different guest who was complaining about the activity schedule. Meanwhile, the original two parents continued their shouting match for a while longer. 😂 Frankly, if they can't even monitor or control the situation, they are entirely unfit to manage kids' activities. These activities really turned into a major negative point.

Very good experience. I just passed by Yingshan and saw a hot spring sign on the highway. I was tired from driving and just wanted to find a hot spring hotel to stay for one night. I didn't expect that after checking in, the front desk lady upgraded the room type. Seeing that I brought children, she gave me a small gift and introduced the local specialties very carefully. There was no one in the hot spring children's playground area. When I told the child that the playground was not open because there was no one, the service staff immediately turned on the power and opened the children's playground for the three of us. The child was very happy. At 5 pm, I wanted to take some photos of the outdoor hot spring at night for the child, so I asked the service staff when to turn on the lights. I was told that it was 6:30, but then the lights in the outdoor hot spring area were all lit up immediately. I was very moved. The big brother at the counter who rented the swimming ring was very enthusiastic and inflated our own swimming ring for free. The breakfast was also very rich. It was a very unexpected and touching night. If it weren't for the time, I would definitely stay for another day.

The room was more spacious than expected, cleaned up, no smell, the bedding was soft, and the next day I slept for one night. The most pleasant surprise is the smart curtains. You can open and close it by pressing on the bed. You don't have to work hard to get up. The lazy star said that he understands me too much! The hotel's service is also very intimate, there are free tea and snacks at the door, check-in and check-out at the front desk will be done in a few minutes, no need to wait in line. The buffet breakfast is quite complete, porridge, buns, noodles, fruit, eat enough to just go to play. The price of 200 yuan, can live in such a comfortable, convenient and intimate hotel, the price is really amazing! Next time I come to Jiayu, I still live here, I have already recommended it to my friends ～

A truly unexpected trip! First, I want to praise the B&B's ambiance and unique character. The scenery is truly unique! Unlike other hotels that are somewhat commercialized or located close to the city, this one is nestled in a valley nestled in the mountains, yet offers breathtaking views that surpass most. Surrounded by mountains on three sides, you can hear the chirping of birds and insects, and the vast expanse of greenery is breathtakingly refreshing. It was especially breathtaking that evening, and when I woke up, the mountaintops were shrouded in mist, giving me the distinct feeling of ”after the rain, the autumn weather arrives late in the mountains.” Second, I want to praise the food. I didn't have high expectations, thinking it was in the wilderness, but the food was on par with staycations in Jiangsu, Zhejiang, and Shanghai (perhaps because I'm from Hubei, so I'm more accustomed to the local flavors). The spicy and sour lotus stems we ordered were very appetizing, and the white tofu was a pleasant surprise. I thought it would be bland, but it was bursting with bean fragrance. Unfortunately, because the hotel is located in the mountains, the ingredients need to be transported in daily, so we had to order a day in advance. By the time we were satisfied and wanted more, it was too late. If possible, it would be helpful to improve the food service. Breakfast was a semi-buffet, and we ordered dumplings and hot and sour beef noodles. The main dishes were quite delicious, but the dumplings were a bit small. That's okay, though; in addition to the main dishes, they also came with steamed buns, dumplings, corn, and self-service toast and fruit, so you could still fill up without any problems. Perhaps due to the hotel's mountainside location, the amenities are somewhat lacking. The pool isn't heated, and there aren't any nearby restrooms, making it a bit inconvenient to enjoy the water. The hot tub and spa weren't open either. While the facilities are there, they seem somewhat limited. I'm not raising these shortcomings to express dissatisfaction, but rather to sincerely hope that this place can be better. I understand that achieving this level of quality amidst the mountains is truly difficult. Nothing is perfect. When I sip coffee amidst the greenery on a leisurely afternoon, when I listen to my favorite music and gaze at the distant mountains on a drizzling evening, when I wake lazily to the gentle chirping of birds and the morning mist, what more could I ask for in such a beautiful setting? I can't ask for a mountain retreat with a spa comparable to that of Thailand, nor can I ask for a Zen poetry retreat with a feast to match the splendor of the city. This view, this place, is more than enough. I believe that one morning in the future, I will still recall the morning mist here, accompanied by long-lasting, peaceful memories. Furthermore, our housekeeper, Zhang Qian, was very helpful and able to answer some seemingly challenging questions. It was clear that she knew the place well and was dedicated to her work, which is rare in a place like Hubei, where tempers can be quite challenging. The breakfast waitress was also very dedicated, responsible for cleaning and serving the food, and she deserves praise as well. The hotel's various services are well-attended, and the entire staff works hard.

I traveled with friends, and overall it was alright. The hot springs are outside the hotel, requiring a walk. There are many hot spring pools with various temperatures and effects. The rooms are fairly standard, and the price is acceptable. The only drawback was the lack of a phone in the room, and the staff kept knocking on the door when we checked out, which was quite annoying.

Great place. Nice clean guesthouse. Great location and a nice family run guest house. Would book it again. Although - the Reception ladies should learn to be more helpful though ! But the guy at the evening shift was super helpful with translation app. 5* to him. All over very nice place. 🤩🌟🌟🌟

I was attracted by the scenery outside the window of a homestay and decided to go on a spontaneous trip. After I made the reservation, I discovered this one, it’s even more beautiful! Although it is much more expensive, it is a higher grade overall. I just cancelled the previous one. It turns out to be really good. The stay was very comfortable. The clerk will turn on the air conditioner in the room in advance, hold an umbrella when it rains, and help with luggage when getting on and off the bus. Pay close attention to details. Not only the decoration, but also the scenery is impeccable. The service is even better. There were several round trips between the tourist center and the hotel by business car. They would help me book a shared car when I went back to the city, which was only 35. Another B&B said 40 before. The food is also very good, and the quality of ingredients is much better than that of other restaurants. I checked in at a few restaurants and the food was average. It’s better to eat comfortably where you live. On the last day, I returned to the city and took a ride with my boss and had a good sleep. You can lie down and greatly relieve fatigue. Enshi Grand Canyon is really tiring. Fortunately, I split the play time into two days. The people here are very nice and welcoming. Friendly reminder: The small restaurant in the visitor center tastes better than the highly rated restaurants outside. Also cheap.

I have to say that the soup house must be experienced. It has its own small pool, and you can soak it yourself at night and when you wake up early. The public hot spring pool is also very good, and the environment is also good. There are few people at the time we go, and the experience is very good. The service The reception is also very warm and attentive, and I will call in advance. Thanks to the waiter, Aunt Tan Chunming, and the lady at the front desk, the brother who answered the phone, and the brother who put the hot spring water. It made us happy and have a comfortable and relaxing day

I drove from Wuhan with my family of 5 on the weekend and booked a villa with its own bathing pool in Poxin Tangyuan. When we arrived at the destination, I just wanted to say that this hotel is really suitable for a family self-driving trip. It only takes less than 2 hours to drive from Wuhan. The whole journey is almost on the expressway, and you will arrive soon after getting off the expressway. The hotel is very new, and the staff's service attitude is also very good. Since I arrived early and it was not check-in time yet, I had a full breakfast, so I didn't really feel like having lunch at noon, so I sat and rested in the lobby. The staff came over from time to time to explain the progress of the room cleaning and apologized all the time, which made me feel embarrassed. The front desk also specially gave my daughter a small gift of stickers, and she liked it very much. To be precise, Poxin Tangyuan is a small detached house with two bedrooms and one living room, a yard at the front and back, and a private bath. You can bathe without leaving home, so our family did not go to the public bathing pool. And the most nice thing is that the private hot water in the room has no time limit, which is very impressive! The water output is also very large, and a pool of water can be filled in about half an hour. The temperature is also very high, so you don't have to worry about it getting cold after a while. (I have stayed in a garden room with a private bath in a hot spring hotel in Chibi before, but the hot water supply is only available for 2-3 hours a day. This comparison seems too stingy) The bathroom was kept very clean, and a fruit plate was offered as a gift. There was also a mahjong machine in the room, and grandpa had a great time playing with the children. It only takes 5-10 minutes to drive to the street to eat. It is very close and convenient to a famous duck restaurant in Jingshan. I will definitely recommend it to my relatives and friends, and will come again when the weather gets cold in winter!