Ulasan Onomo Hotel Johannesburg Sandton

Jawapan daripada Pihak Penginapan: Thank you for your feedback.We are delighted to hear that you enjoyed our excellent location near Mandela Square and that you found the breakfast to your liking. Your comments are appreciated, and we hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you very much for your feedback.We are delighted to hear that our safe and convenient location was the main reason for choosing our hotel, and that you enjoyed the proximity to Nelson Mandela Square. We truly appreciate your comments and look forward to welcoming you back on your next visit to Johannesburg.Kind regardsOnomo Management

Jawapan daripada Pihak Penginapan: Thank you very much for taking the time to share such detailed feedback following your stay with us.We are pleased to hear that you enjoyed our convenient location near Nelson Mandela Square, as well as the cleanliness of our rooms and linen. It is also encouraging to know that our concierge, waiters, and housekeeping team made a positive impression with their warm and hospitable service.We appreciate your comments regarding breakfast variety and will certainly take this into consideration as we review our offerings. Your feedback on room size, television functionality, WiFi connectivity, and bathroom odour has been noted and shared with the relevant teams for review and improvement.Regarding amenities, ONOMO Hotels operate on a select-service model, which means certain items may not be standard in all rooms; however, we do apologize if this was not clearly communicated and for any inconvenience caused.We regret to hear that your interaction with the reception team did not meet expectations. This is certainly not the level of service we aim to provide, and your comments will be addressed with the team to ensure a more welcoming experience for all guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with an improved and more seamless stay in the future.Kind regardsOnomo Management

Jawapan daripada Pihak Penginapan: Thank you for sharing your experience at ONOMO Hotel Sandton. We’re delighted to hear that you enjoyed your first visit to Johannesburg, found our hotel clean, and appreciated the variety of food, including our local dishes.We note your comment about the room size and would like to mention that we offer larger luxury and executive rooms for guests seeking more space.We hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you for sharing your wonderful feedback. We’re delighted to hear that you enjoyed your stay and appreciated our clean rooms, breakfast offering, and the convenience of our location near the Gautrain and Sandton City. It’s great to know our team made a positive impression during your visit.For future stays, you may wish to book one of our luxury or executive rooms which offer additional space and comfort.We hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you for your feedback and for choosing ONOMO Hotel Sandton. We’re glad you enjoyed our excellent location next to Nelson Mandela Square and appreciated the food from our restaurant.We hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Dear Facety, Thank you for sharing your feedback. We’re pleased to hear you enjoyed our service, fantastic location, and breakfast selection. We understand your comment regarding bottled water. As part of our sustainability commitment, we have an in-house water filtration system providing safe drinking water throughout the hotel. Bottled water is also available for purchase at our F&B outlets. We hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you for your detailed feedback.We are pleased to hear that you enjoyed our safe and convenient location near Nelson Mandela Square, and that you found our team friendly, helpful, and the hotel clean. We also appreciate your comments regarding the room size and soundproofing, as these are valuable points that assist us in identifying areas for improvement.For future stays, we recommend our Luxury or Executive rooms for a more spacious experience.We hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you for your feedback.We are pleased to hear that you enjoyed our convenient location next to Nelson Mandela Square and found good value in your stay. We do however note your comments regarding the room size and the lack of a closet and fridge. Mini bar fridges are available on request, and for guests seeking more space and additional in-room amenities, we recommend our Luxury or Executive rooms, with Executive rooms offering their own minibar fridges.We appreciate your feedback and hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the clean and spacious room, our helpful team, and the convenient location. It’s always a pleasure to know our guests plan to return.We look forward to welcoming you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you for sharing your honest feedback. We appreciate that our prime location was a positive aspect of your stay. We’re sorry to hear that the room size and amenities did not meet your expectations. Your comments regarding sleepers, robes, and wardrobes have been noted for ongoing improvements.We hope to welcome you back to ONOMO soon.Nicolene and Team

Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We are delighted to hear that you enjoyed our excellent location in front of Nelson Mandela Square and that our reception team provided helpful and kind service. We are also pleased that you found your room clean, comfortable, and good value, with quality linen and towels. We look forward to welcoming you back on your next visit.Nicolene and Team