Hotel 5 Bintang Terbaik di Sandton

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

We spent the night at this hotel with our 2 daughters age 5 and 11, it was a short notice trip so I only booked the room on the day of arrival. The arrival process was a little tedious and our room was not completely ready, however the manager Bonginkosi was incredible in making the process as smooth as possible and in turn being able to assist with a better room set up later in the evening while we were at dinner in the hotel. The staff made our stay so memorable. Linnet our waitress in the restaurant, Amos who assisted with storing our luggage all provided 5 star service. I would definitely recommend this hotel, it is in the mall so great for a shopping trip. The rooms are clean and spacious. I did notice comments regarding the noise, we were situated a few floors above the venue, however it was not unbearable, so if booking and you are sensitive to noise, request a room away from this.

During our recent stay at the hotel, my expectations were unfortunately not met, largely due to what I found to be significant oversights and, at times, concerning behavior from some members of the hotel staff. As someone who has had the privilege of traveling to over 76 countries and has been a guest at numerous top-tier hotels worldwide, I believe I have a comprehensive understanding of the standards that one should anticipate from establishments that pride themselves on excellence in hospitality. The experiences that stood out during my stay were not in line with these standards. From the onset, the reception was less than warm. While I understand that everyone can have an off day, in the hospitality industry, it's paramount to ensure that guests feel welcomed and valued. Regrettably, this was not the impression I received. Further, there were several operational glitches that marred the experience. For instance, our room service orders were either delayed significantly or mixed up on more than one occasion. Additionally, basic amenities that one would expect to be replenished daily, such as toiletries and towels, were often overlooked. These might seem like minor issues in isolation, but when combined, they paint a picture of a system that is not functioning as seamlessly as it should be. Moreover, during our interactions with the hotel staff, there were instances where their behavior left a lot to be desired. Professionalism, in my opinion, extends beyond just performing one's job duties—it encompasses how one communicates, addresses concerns, and ensures that guests are having the best possible experience. On several occasions, when we raised concerns or made requests, the responses we received were either dismissive or lacked the necessary urgency. This was not only surprising but also disheartening, considering the reputation of the hotel. Furthermore, the general ambiance of the hotel did not resonate with the relaxing and refreshing experience one would expect. Whether it was the noise levels in the common areas, the upkeep of the facilities, or the lack of attention to detail in areas such as dining or leisure activities, the overall feel was that of a place that was not operating at its peak potential. Now, I do not write this review with the intention to disparage but to provide feedback that could be constructive. The foundation of the hospitality industry is built on the experiences and feedback of its patrons. While the physical aesthetics of a hotel play a role in its appeal, it's the intangibles—like service quality, staff behavior, and operational efficiency—that truly define a guest's stay. Given my extensive travels and experiences, I found the current state of affairs at this hotel to be notably different from the premier service I've grown accustomed to at other renowned establishments. I believe that potential guests should be aware of these issues, as they could impact the quality of their stay. Moreover, I sincerel

This is an excellent ‘boutique’ hotel with rooms that are very different to standard hotels. Breakfast is excellent and staff are very nice, friendly, helpful and are available to help at any time. Location is convenient. There are a few shops - supermarket, pharmacy and small eateries nearby and the main Sandton area is only a short taxi ride away. Rooms are clean and bathroom is well-equipped. Best of all, I slept very well in a comfortable and quiet bed. All very lovely and I would be happy to go back there

Dengan penginapan di Hyde Park Guest House di Johannesburg (Sandton), anda akan berada dalam 5 minit memandu dari Pusat Beli-belah Melrose Arch dan 5 minit dari Sandton City Mall. Inap-sarapan mewah ini berada 3.8 km dari Pusat Konvensyen Sandton dan 4.8 km dari Zoo Johannesburg.Gunakan peluang rekreasi seperti kolam renang terbuka atau kecapi pemandangan dari teres dan taman. Inap-sarapan ini juga menampilkan akses Internet wayarles percuma, pendiangan di lobi dan bantuan pelancongan/tiket.Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Hyde Park Guest House. Sarapan penuh percuma disajikan pada hari minggu dari 6:30 hingga 9:00 dan pada hujung minggu dari 7:30 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, kakitangan berbilang bahasa dan kemudahan dobi. Tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang dengan membayar surcaj manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 15 bilik tamu yang dihias secara berasingan serta menampilkan peti sejuk dan ketuhar gelombang mikro. Televisyen skrin rata 32-inci dengan program satelit disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi menampilkan tab mandi dan pancuran berasingan, kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

I stayed at the Michelangelo for business and it was the perfect location and price. I attended a conference at the Sandton Convention Centre and the Michelangelo Towers was perfect for that. The two bedroom apartment was ideal for our visit.

I recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality. The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels. The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated. The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring. Overall Rating: ★★★★★

Lovely room, customer service was top notch, proximity to the Sandton shopping mall and Nelson Mandela Square was a huge plus....I mean just an elevator down and you are in the mall. You could actually bring your shopping cart into the hotel.

The Leonardo In a class of its own .. We spent four nights at The Leonardo in a two bedroom grand suite. We were pleasantly surprised on arrival to be greeted by warm friendly staff and a beautiful reception area and lounge. The art work throughout the property is stunning and adds to the general feeling of being in a high end establishment. There was initially some mix up with our booking but Penelope was very helpful and made sure that we were able to check in without any delay. After our Moet&Chandon welcome drink we were taken to our well appointed suite which had everything we needed to make our stay comfortable. The Al La Carte breakfast was very high quality (although slow to arrive at times) and had enough choice for everyone. Presentation was top notch and we left the hotel each morning feeling very satisfied and ready for the days adventures. Overall, this is a gorgeous hotel in an excellent location. It is made even more homely by the attentiveness of the staff who are alway on hand to make sure that no needs go unmet. Special shout out to Penelope, Bobo ( aka The President) Paulina, Tshepo & Ray (Security Door Man Extraordinaire) !! Great team !

Dengan penginapan di Saxon Hotel, Villas and Spa di Johannesburg (Sandton), anda akan berada dalam lingkungan 5 minit memandu dari Hyde Park Corner dan Muzium Peacemaker. Hotel mewah ini berada 2.7 km dari Pusat Beli-belah Dunkeld West dan 3.1 km dari Dataran Nelson Mandela.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk 2 kolam renang terbuka, sauna dan pusat kecergasan 24 jam. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan salun rambut. Tetamu boleh menumpang naik pengangkutan ulang-alik kawasan (dengan surcaj) ke destinasi berhampiran.Nikmati masakan antarabangsa di Saxon Qunu Restaurant, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Bertegur sapalah dengan tetamu lain di majlis makan percuma yang diadakan setiap hari. Bersantailah dengan minuman yang menyegarkan dari bar tepi kolam atau salah sebuah daripada 2 bar/ruang istirahat. Sarapan penuh percuma disajikan pada setiap hari dari 6:30 hingga 10:30.Kemudahan yang ditampilkan adalah termasuk perkhidmatan pencucian kering/dobi, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Ada rancangan acara di Johannesburg? hotel ini mempunyai ruang berukuran 4898 kaki persegi (455 meter persegi) yang terdiri daripada ruang persidangan dan 4 bilik mesyuarat. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik lapangan terbang (tersedia 24 jam) dan perkhidmatan pengambilan dari stesen kereta api.Selesakan diri anda di salah satu daripada 53 bilik tamu yang menampilkan item bar mini percuma dan pemain DVD. Katil tilam berlapik anda disediakan dengan gebar bulu kapas dan cadar kapas Mesir. Bilik mempunyai balkoni persendirian. Televisyen LED 55-inci dengan program satelit disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Bilik mandi dengan tab mandi dan pancuran berasingan menampilkan tab mandi rendaman dalam dan hulu semburan mandi hujan.