Hotel 4-Star di Alberta, Canada

Another great stay at Hotel 11. The check in is easy. The room was clean and WiFi was fast. I loved the water fountain at every floor. All in all, a lovely stay.

Service was fast and accurate for both in-room and at the restaurant. Check-in and check-out was swift. The doorman/valet and bell team are very friendly, gave great advice about where to go around the hotel while the concierge wasn’t there. Bathroom was small, but clean and everything you need is there. Highly recommend.

굉장히 깔끔하고 cozy한 숙소였어요. 혼자 가서 방을 썼는데 생각보다 넓고 어메니티도 나름 잘 되어있어서 만족스러웠습니다. 공항까지 셔틀버스도 운영하고 있어서 더할 나위없이 편하게 있다가요ㅎㅎ

Great service! The only feedback is that the room type deacription does not match the names thy have at the hotel.

The staff were very helpful and the bar service and food were very satisfying even when we arrived close to closing time .

Overall it was a decent stay here. Pros: -Clean room with comfortable beds -Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical -tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.

Good location, where the bus stops right in front of the hotel, across the street. Convenient to the places of interest, restaurants, Chinatown Room was very spacious, v clean, however it did not have a safe, which I thought it was weird as the receiptionist said that the room is an upgraded one.

Spacious king suite. Very clean. Good tea and coffe facilities with fridge and microwave in room also. Pool and jacuzzi also good.

Shuttle was very fast and easy! My only suggestion is that the booking include more details about where to go at the Calgary airport to.catch the shuttle and whether guests have to call for pick up or if it runs on a set schedule how often it picks up.

職員態度友善，酒店舒適、衛生，浴室設備也很新。早餐也不錯、選擇很多，位置鄰近West Edmonton Mall開車10分鐘便到達。