Ulasan Mar Monte Hotel, in The Unbound Collection by Hyatt
Mar Monte Hotel, in The Unbound Collection by Hyatt
1111 E Cabrillo Blvd, Santa Barbara, California, 93103, United StatesLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.6/5
106 ulasan
Ulasan yang disahkanPersekitaran3.7
Kemudahan3.6
Perkhidmatan3.6
Kebersihan3.7
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Semua ulasan(106)
Ulasan positif(89)
Ulasan dengan gambar/video(1)
Ulasan kurang baik(17)
Pengguna Tetamu
Bilik King
Menginap pada Apr 2024
Pasangan
1 ulasan
Disiarkan pada Jun 13, 2024
Hotel feels a little dated and the location was quite far from town. We also couldn't get Hyatt points because we booked through Trip.
Terjemah
NNCTH
Bilik Dua Katil Queen
Menginap pada Dec 2022
Rakan-rakan
16 ulasan
Disiarkan pada Dec 25, 2022
Great stay and bed are huge. However the service of a particular staff was really unpleasant and the hotel system does not tally with my booking at all!
Trip.Com mentioned breakfast for 3 pax since I booked the stay for 3. Yet the staff insist it was 3 breakfast a day for 1 pax and did not mentioned that there was a $ capped for per pax breakfast. She insisted me to pay and did not want to speak to trip.Com herself. Also, insisted me to call trip.com on my own since I booked through a 3rd party. Help was not offered! I have to spent 30mins to seat at the lobby , ruin our itinery for the day and managed this hassle! Horrible experience overall at mar monte hotel.
Terjemah
Pengguna Tetamu
Bilik King dengan Balkoni
Menginap pada Sep 2023
Keluarga
2 ulasan
Disiarkan pada Sep 20, 2023
房間狹小。環境優美得賴於自然風光並非酒店環境。前台工作人員對亞裔態度傲慢，40美金一天的停車費在小鎮很不合理，完全無需代客泊車的像Motel一樣就在房間門口的停車場，強行保管客人車鑰匙為了索要小費。居然是凱悦旗下的，凱悦扣大分。
Terjemah
chenbsi
Bilik Deluxe Dua Katil Queen
Menginap pada Nov 2023
Keluarga
5 ulasan
Disiarkan pada Dec 29, 2023
酒店房間設施老化，服務態度不好，酒店房間小，隔音差，性價比非常差的一間酒店
Terjemah
Sweeping
Bilik King
Menginap pada Sep 2022
Rakan-rakan
32 ulasan
Hebat
Disiarkan pada Oct 23, 2022
海邊椰林，風光無限，裝飾簡約，舒適乾淨，服務到位，熱情大方，早餐豐盛，品質可口。
Terjemah
Verified traveler
Menginap pada Apr 2024
Lain-lain
Sangat Baik
Disiarkan pada Apr 3, 2024
Beautiful hotel and nice stay. Staff did everything they could to accommodate and nice coffee service in the lobby each morning was a treat. If there was one minor complaint, hallway noise could be loud if you don’t have a sleep machine or other method to block out, etc.
Terjemah
Andrea
Menginap pada Apr 2024
Keluarga
Disiarkan pada Apr 2, 2024
Hallways and rooms are tired, and have a general musty smell. Walls are incredibly thin and there lacks a sense of privacy since you can hear your neighbors and mechanical equipment.
Terjemah
Judy
Menginap pada Apr 2024
Pasangan
Disiarkan pada Apr 1, 2024
The rooms are very small with very little space to put clothes. The hotel could use some updating. No dressers with drawers. Great ocean view.
Terjemah
Verified traveler
Menginap pada Mar 2024
Lain-lain
Disiarkan pada Mar 27, 2024
Creaky floors everywhere even in our room, old and odd smelling odor maybe because they allow pets. The heater/AC unit was huge and loud along with the train noise every hour or so at night. The shower water pressure was super weak, worse than sink water flow. This is not eco-friendly when you spend longer and forever to wash up. Windows were dirty with spider webs. We asked for missing remote for TV and waited over half hour so I personally went to front desk to pick it up. I waited while front desk tried getting a hold of housekeeping - can’t get a hold of them at 3pm?
It was not worth the price per night and a mandatory $42/per night for valet parking along with resort fees and taxes.
Terjemah
Antoinette P
Menginap pada Mar 2024
Keluarga
Luar Biasa
Disiarkan pada Mar 26, 2024
Enjoyed our two night stay. Loved our Oceanview balcony room. Staff was very friendly and helpful.
Terjemah
Evelyn
Menginap pada Mar 2024
Keluarga
Luar Biasa
Disiarkan pada Mar 19, 2024
We enjoyed our stay and will be returning to the Mar Monte Hotel. The staff was very friendly and helpful. Lauren was extremely pleasant and professional. The room was clean and very nice. Great quality for the price.
Terjemah
Verified traveler
Menginap pada Mar 2024
Lain-lain
Disiarkan pada Mar 18, 2024
Two issues: The mini wall around the shower meant it flooded the whole bathroom (toilet/sink area) every time I took a shower. I had to use all the towels to soak up the lake in the bathroom every day.
The second thing is that the layout is terribly confusing with the different levels. Guests need clear maps as to how to get around the main building. I got lost way too many times - posting signage would help. Numbering the rooms differently might help also. L is not the first floor - how European, but how confusing for us Americans.
Terjemah
lori
Menginap pada Mar 2024
Lain-lain
Sangat Baik
Disiarkan pada Mar 18, 2024
Staff really professional and friendly. Beds comfortable. Pool chairs old and terrible, no towels at pool. We had ocean view and street noise very loud until about 12:30am.
Terjemah
Katrina
Menginap pada Mar 2024
Keluarga
Luar Biasa
Disiarkan pada Mar 17, 2024
The pool area is great for hanging with the family and still seeing the ocean while it is too chilly to get in. The restaurant and bar was open and that is a nice feature.
Terjemah
Jonathan
Menginap pada Mar 2024
Pasangan
Disiarkan pada Mar 15, 2024
Great location. Beautiful views. Older facility. If you want to be somewhere quiet this is not the location. Upstairs neighbor was up till 2 AM both nights. Could hear TV, walking and other noises as if they were in the same room. I talked to manager after the first night and they somewhat seemed familiar with this problem. Offered another room on the first floor but explained it would likely not resolve the issue. Said to call during the night to have them call the guest above us. Called that night at 2 AM and attendant did nothing. Checked out and explained we again had a rough night. They did apologize but did not offer anything to compensate for the issue. I totally expect this from a 2 star hotel. Just not from a 599 a night location.
Terjemah
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