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Holiday Inn Express & Suites Watsonville
4.2/581 Ulasan

Holiday Inn Express & Suites Watsonville

Watsonville
I stayed from March 31-April 2. The room is reserved to accommodate two adults. When I checked in the front desk I was given door hanger that if I wanted to re-use the towels that there is a points credit to do so. First thing I notice - I was not offered any drinks/snack but instead I got my welcome amenity in points. When I enter the room the first thing I noticed was the chipped tub (really big ones) . The room was clean overall. On April 1, after a long work day, I returned to my room (around 9:30pm) and found the bed was not made up and the towels were not replaced. I called the front desk (Shery - white female) and she told me that since I get the points for not getting the towels wash that I will not get my new towels. I said I did not hang the green door hangar because I want new towels I also asked why the bed is not made up. She said I must have put the do not disturb sign. I told her I did not put any sign at the doors at all and when we left that morning , the cleaners are right outside. I asked her what I need to do to get new towels (trying to overlook the non made up bed). Disdainfully, she said I will not get any towels since I receive points (the points I received btw are for the amenity - not the towel re-use). I told her take away the points she said she can’t and that I will not get any more towels —- I asked for the manager and she said she is the only one there. Instead of trying to be a good host to customer, she refuse to acknowledge my request for a long time before she finally gave in and told me to come down the front desk and pickup the towel (not even ordered to deliver them). This is the worst service I received from Holiday Inn Express that is considered as 4 stars accommodation). I have always stayed with Holiday Inn on business trips but I have not been treated this bad from a front desk manager. I had the choice to go to Hampton inn in the area but I chose to stay at Holiday Inn and now I fully regret choosing Holiday Inn at Watsonville. I am hoping this is just one bad front desk manager and not the norm on how paying customers are to treated. Very very disappointed. I strongly NOT recommend going to this Holiday Inn in Watsonville. I often not give any bad review and try to understand the situation but this one i just cannot ignore. - Brigitte
Hilton Santa Cruz/Scotts Valley
3.9/5101 Ulasan

Hilton Santa Cruz/Scotts Valley

Scotts Valley
As I write this review I’ve given myself lots of time to mull over my family’s most recent visit to this Hilton. Here goes, at just after 11:00 pm on a Friday night my wife and retriever arrive to wait to be checked in as the one clerk was helping another guest. The hotel clerk took my name, and credit card, and checked me in, although she didn’t initially bill me for the dog, as she stated “oh you have a pet?”. I said “yes does it not show this in the reservation? She said yes you are on the 5th floor, and asked me again to bill the pet fee, which is a cost of $100.00. Now I already learned this only after I booked this through Priceline. Meaning I paid for my hotel, and only after learned I had to fork over another $100.00, for my retriever. This is one of several times I’ve stayed at this Hilton, at least 3 or 4 times. First with out dog however. Having stayed at this Hotel before they always extended a $30. Credit at the hotel, either bar, restaurant or snack shop. I mention this as I called before I got to the hotel, before I checked in, and spoke with the desk who advised me, I didn’t ask, they told me to ask for Jeremy who wasn’t available at that time, but to ask upon check in if I could use this credit towards the dog fee. I mentioned this to the Hotel clerk, and asked if Jerry was in? She said no, he wasn’t in and that she couldn’t apply any credit and because I booked through Priceline, I wouldn’t be receiving any credit at all. At this point another women appears, and proceeds to tell me “I am very misogynistic“. I asked her “why she felt this way?” She replied I was speaking down to the clerk and being dismissive” she says this while walking away from me. The alarm i didn’t set went off at 6:00 am, tiny little alarm. It would be nice if housekeeping would check, I didn’t. I did go down and meet with Jerry, the next morning, this whole event, from checkin to checkout was eight hours. And nearly $400. I advised Jerry of what transpired, he essentially shrugged his shoulders and confirmed that no credit for this Hilton honors member was correct and that the $100. Fee was not a big deal. Take aways, last time I will stay at this hotel. The next night I was at the Hampton in Oakland and the experience was beautiful. So many other hotels/motels in Santa Cruz that charge between $20-50. for rover. Keep looking, save some money for the nice businesses in Scotts Valley like the Heavenly Roadside Cafe! They were amazing to me and my dog. Didn’t charge extra to do it either. They didn’t call me names either!

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Hotel Berhampiran Tarikan Popular di Santa Cruz County

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Mystery Spot

Chaminade Resort & Spa
3.8/599 Ulasan

Chaminade Resort & Spa

Santa Cruz|2.74km dari Mystery Spot
Located in Santa Cruz, Chaminade Resort & Spa is in the mountains, within a 10-minute drive of Capitola Mercantile and Santa Cruz Wharf. This spa resort is 4.3 mi (6.9 km) from Santa Cruz Beach Boardwalk and 4.7 mi (7.6 km) from Mystery Spot.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.You can enjoy a meal at the restaurant serving the guests of Chaminade Resort & Spa, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santa Cruz? This resort has 12000 square feet (1115 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Make yourself at home in one of the 156 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Hilton Santa Cruz/Scotts Valley
3.9/5101 Ulasan

Hilton Santa Cruz/Scotts Valley

Scotts Valley|2.86km dari Mystery Spot
As I write this review I’ve given myself lots of time to mull over my family’s most recent visit to this Hilton. Here goes, at just after 11:00 pm on a Friday night my wife and retriever arrive to wait to be checked in as the one clerk was helping another guest. The hotel clerk took my name, and credit card, and checked me in, although she didn’t initially bill me for the dog, as she stated “oh you have a pet?”. I said “yes does it not show this in the reservation? She said yes you are on the 5th floor, and asked me again to bill the pet fee, which is a cost of $100.00. Now I already learned this only after I booked this through Priceline. Meaning I paid for my hotel, and only after learned I had to fork over another $100.00, for my retriever. This is one of several times I’ve stayed at this Hilton, at least 3 or 4 times. First with out dog however. Having stayed at this Hotel before they always extended a $30. Credit at the hotel, either bar, restaurant or snack shop. I mention this as I called before I got to the hotel, before I checked in, and spoke with the desk who advised me, I didn’t ask, they told me to ask for Jeremy who wasn’t available at that time, but to ask upon check in if I could use this credit towards the dog fee. I mentioned this to the Hotel clerk, and asked if Jerry was in? She said no, he wasn’t in and that she couldn’t apply any credit and because I booked through Priceline, I wouldn’t be receiving any credit at all. At this point another women appears, and proceeds to tell me “I am very misogynistic“. I asked her “why she felt this way?” She replied I was speaking down to the clerk and being dismissive” she says this while walking away from me. The alarm i didn’t set went off at 6:00 am, tiny little alarm. It would be nice if housekeeping would check, I didn’t. I did go down and meet with Jerry, the next morning, this whole event, from checkin to checkout was eight hours. And nearly $400. I advised Jerry of what transpired, he essentially shrugged his shoulders and confirmed that no credit for this Hilton honors member was correct and that the $100. Fee was not a big deal. Take aways, last time I will stay at this hotel. The next night I was at the Hampton in Oakland and the experience was beautiful. So many other hotels/motels in Santa Cruz that charge between $20-50. for rover. Keep looking, save some money for the nice businesses in Scotts Valley like the Heavenly Roadside Cafe! They were amazing to me and my dog. Didn’t charge extra to do it either. They didn’t call me names either!

Lihat lagi

Winkle Farm Park

Chaminade Resort & Spa
3.8/599 Ulasan

Chaminade Resort & Spa

Santa Cruz|1.05km dari Winkle Farm Park
Located in Santa Cruz, Chaminade Resort & Spa is in the mountains, within a 10-minute drive of Capitola Mercantile and Santa Cruz Wharf. This spa resort is 4.3 mi (6.9 km) from Santa Cruz Beach Boardwalk and 4.7 mi (7.6 km) from Mystery Spot.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including outdoor tennis courts, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.You can enjoy a meal at the restaurant serving the guests of Chaminade Resort & Spa, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Santa Cruz? This resort has 12000 square feet (1115 square meters) of space consisting of a conference center and 12 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Make yourself at home in one of the 156 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

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Pleasure Point Beach

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Wilder Ranch State Park

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Lihat Ulasan Tetamu untuk Hotel di Santa Cruz County

Ingin menempah hotel di Santa Cruz County? Lihat ulasan daripada pelancong sebenar untuk pilihan hotel terbaik.
La Quinta Inn & Suites by Wyndham Santa Cruz
4.5/5103 Ulasan
Great location, the newest hotel near boardwalk. Parking is extra ($20 currently), but at least it is in a secure gated basement. Great clean rooms, front desk staff was super helpful. Would come back again!
Holiday Inn Express & Suites Watsonville
4.2/581 Ulasan
I stayed from March 31-April 2. The room is reserved to accommodate two adults. When I checked in the front desk I was given door hanger that if I wanted to re-use the towels that there is a points credit to do so. First thing I notice - I was not offered any drinks/snack but instead I got my welcome amenity in points. When I enter the room the first thing I noticed was the chipped tub (really big ones) . The room was clean overall. On April 1, after a long work day, I returned to my room (around 9:30pm) and found the bed was not made up and the towels were not replaced. I called the front desk (Shery - white female) and she told me that since I get the points for not getting the towels wash that I will not get my new towels. I said I did not hang the green door hangar because I want new towels I also asked why the bed is not made up. She said I must have put the do not disturb sign. I told her I did not put any sign at the doors at all and when we left that morning , the cleaners are right outside. I asked her what I need to do to get new towels (trying to overlook the non made up bed). Disdainfully, she said I will not get any towels since I receive points (the points I received btw are for the amenity - not the towel re-use). I told her take away the points she said she can’t and that I will not get any more towels —- I asked for the manager and she said she is the only one there. Instead of trying to be a good host to customer, she refuse to acknowledge my request for a long time before she finally gave in and told me to come down the front desk and pickup the towel (not even ordered to deliver them). This is the worst service I received from Holiday Inn Express that is considered as 4 stars accommodation). I have always stayed with Holiday Inn on business trips but I have not been treated this bad from a front desk manager. I had the choice to go to Hampton inn in the area but I chose to stay at Holiday Inn and now I fully regret choosing Holiday Inn at Watsonville. I am hoping this is just one bad front desk manager and not the norm on how paying customers are to treated. Very very disappointed. I strongly NOT recommend going to this Holiday Inn in Watsonville. I often not give any bad review and try to understand the situation but this one i just cannot ignore. - Brigitte
Hotel Paradox, Autograph Collection
4/5112 Ulasan
호텔 내부는 깨끗했고, 특히 화장실 바닥에 작은 조약돌이 있어서 지압 받는 느낌이었다. 내부 식당도 깔끔했고, 수영장에서 노는 사람들은 있었지만 우리는 날이 추워서 들어가진 않았다.
Surf City Inn & Suites
3.5/5102 Ulasan
The front desk staff are very proactive, kind, and extremely responsive. Their customer service is outstanding. They went above and beyond to help me enjoy my stay. The hotel amenities are exactly what I was looking for. It’s a nice place to stay with the family because of updated kitchen and cleanliness.
Fireside Inn by the Beach Boardwalk & Bowling
3.2/5102 Ulasan
If you want a cozy hotel close to the beach and boardwalk this the place. Great family owned business. They are ready and willing to accommodate your needs. Stayed a couple nights with family had a great time.
Hampton Inn Santa Cruz
4.1/5103 Ulasan
My fiancé and I were traveling for our one year anniversary and this hotel was amazing! When we walked into the room, the staff even left us a “happy anniversary” card and gift bag with some snacks and waters. How nice to walk into the room and see that! Staff was so kind during the one night we stayed there. Pool was pretty small when we walked past it but we didn’t use it, so it’s okay. It’s also the perfect distance from everything you want to do in Santa Cruz! I would definitely go back to this hotel in the future when I come back to Santa Cruz!

Soalan yang Kerap Ditanya

Maklumat Perjalanan Setempat

Harga TertinggiUS$ 1,126
Harga TerendahUS$ 68
Bilangan Ulasan6,893
Bilangan Hotel239
Harga Purata (Hari Bekerja)US$ 278
Harga Purata (Hujung Minggu)US$ 395