Hotel berhampiran Tezenis, Santa Cruz de Tenerife

The hotel is very clean. The staff is very friendly and helpful. They do serve delicious meals, loved the servings of their breakfast, and being a coffee drinker, they have the most delicious one there. The location in the Center of the city, the beach is 30 minutes with the public transport 5 minutes walk from the hotel. By car it’s 10-15 minutes. A perfect spot to go for evening walks. The area feels very safe in the evening, the city Center is very lively even during the week days. The area is Perfect for people travelling alone and couples or even families.

NH Tenerife far exceeded my expectations in terms of customer service. The hospitality has gone above and beyond anything that I have experienced before. I lost my carry-on suitcase and Juan P. made sure to help me every step of the way. His genuine concern and professionalism were evident. He persistently called the airline, located online claims I needed to file, and helped support me with my lack of fluency in Spanish. I rarely ever post a review, but Juan P. has worked so effectively and efficiently that it prompted me to encourage others to stay at this hotel for Juan P. In most hotels - the amenities and location are similar, the one OUTSTANDING factor for NH Tenerife is the customer service from Juan P. His dedication to ensuring a seamless and stress-free experience left a lasting impression on me. I highly commend Juan for his astonishing efforts and the hotel for fostering a culture of guest-centric service.

Is a nice and friendly city-hotel. Ideal to explore the city-beaches by public transport or to enjoy a downtown walk. The small rooftop pool is a clear asset. The rooms were recently remodeled and are bright and well sized. Only handicap is the availability of parking.

Pros: Great location on a pedestrian street across from a pretty park with lots of cafes and shops. Also close to other attractions within walking distance. The hotel was absolutely spotless in all areas that I visited. In the guest room, the sheets were ironed and the bed made up perfectly. Check in and check out were performed efficiently and professionally. Every employee I encountered was friendly and helpful. I requested a bathtub, and I got one. :-) My room (#311) faced the park, but was very quiet. The windows must be a sound-insulating type. The breakfast was part buffet style (coffee, juice, cereal, yogurt, sliced bread & a toaster oven, jelly, butter and other condiments) and part menu (eggs, meats & cheese, pastries, fruit, etc.) and was quite adequate to insure that you won’t walk away hungry. The bed and pillows were very comfortable. The room had a neutral smell—no dirty scents or perfumed scents. The window opened if you want fresh air. There is also a thermostat for cool or warm air conditioning. There is a restaurant on floor 1 with a bar and comfortable TV lounge. Also self-service coffee, tea and water available 24/7. Electrical outlets and light switches are conveniently located on each side of the bed just above the bedside table. There are comfy extra blankets folded inside a plastic bag on the top shelves of the closet. There is a safe for valuables, but I think you need to get the key from reception, and there may be a charge. The TV had a variety of channels, but seemed to be satellite rather than cable. Limited foreign languages. I saw German, Russian, English and French in addition to Spanish, but only a couple of each. I watched BBC News in English. In general, the Sercotel Principe Paz is an excellent value for the money. Cons: (The “cons” are not complaints, but only meant to be thorough and honest in order to help future guests and hotel management.) There is no passenger or luggage drop off area. You will need to walk at least half a block if you arrive by taxi, or farther if you drive and park your own car. There are several parking garages nearby where you can park for 24 hours for €6,95. The two and only elevators are very small (typical) and very slow, so you may have to wait some time for your turn, or else take the stairs. The water sprayer for the shower in the bathtub leaked. The bathroom mirror was a little rusty on the edges—nothing but a frame needed here. There was a crack in the porcelain lid of the toilet. There were no bags for sanitary napkin disposal. The wooden furniture in room 311 was dated and a little worn. The windows did not lock. There is no coffee machine, kettle, minibar or refrigerator in the room (but you can go to the buffet area on floor 1 and find coffee and some other goodies). There was no bottled water in the room. The poached eggs I ordered for breakfast were cold—very cold. I suppose they were precooked and refrigerated. The breakfast food in general,

Bellissimo Albergo con stanze ampie, arredate in modo molto raffinato. Personale molto gentile. Posizione centrale a pochi passi da tutti i confort. Ho avuto modo di provare la colazione ( con scelta dal menù) e confermo che è di ottima qualità. Consigliatissimo.

En general un hotel 10! La ubicación al ser céntrica es complicado aparcar, recomendamos reservar por 8€/día una plaza de parquing. El desayuno sin duda, lo mejor y el personal muy agradable.

Great place to stay to explore the northern part of Tenerife. The staff are helpful and friendly. The pool is nice, a tad small for the size of the hotel but there is a very nice beach close by (Playa de Teresitas). Breakfast is diverse and tasty. We had cocktails at the bar downstairs each night, great vibe and nice drinks.

Even the hotel is not in the city centre, it has a good location, near the harbour, and only a 10-15 minute walking distance from the centre. There is a nice walking route at the ocean front with georgeous plants.

Beautiful, characterful hotel with excellent service and facilities plus value for money. Hope to return.