Hotel Mesra keluarga di Santa Margherita Ligure

Our room was very comfortable and the 4th floor location was great! The room was listed as a garden view, but from our lovely terrace, we definitely had partial ocean view! We loved having a terrace complete with a table, 2 chairs, two lounge chairs and a remote control awning, to make shade if needed! The bed was very comfortable and the bathroom was nice. The front desk staff and the staff in the dining area were all very friendly and helpful. Breakfast choices were varied and good. We didn’t use the rooftop pool, lounge chairs, or hot tub but it looked fun. We also didn’t swim or access the private beach; the price of 50 Euros for 2 lounge chairs and an umbrella seemed a bit expensive. We were unsure if we could have gone there just to sit and have a drink without paying a fee. We should have asked. The location is about a 20 minute walk from the train station and there are no sidewalks for a small section as you get close to the hotel, so you have to change to the water side of the street and then cross back over. The city buses from the train station seem to always be very, very full so using the bus with any luggage would have been almost impossible.

We have just left this hotel after a 14 day holiday which was wonderful.The view over the busy harbour from our 3rd floor balcony was fantastic and so interesting.The balcony was small as was the room but you got used to these.We did look at a larger room with a terrace on the 1st floor but the view was not as good and the extra charge was quite high so decided our high view was better. The bathroom was a decent size and a good shower.Toiletries provided on arrival but not replenished.Shower gel was replaced.Our air conditioning was not working too good however this was fixed when reported.More hangers supplied for the wardrobe.We put our cases on top of the wardrobe which was dusty. The breakfast from 7.30 to 10.30 was very good and lots to choose from and sufficient for our needs.The staff in the breakfast room were pleasant and helpful.There is also a larger breakfast room for eg families. The front desk staff were very helpful at all times eg suggesting where to visit.One lady in particular was fantastic offering where to visit if you have been to the main attraction eg Rapallo funicular.I am sorry but I have forgotten your name.Staff also helpful signing for our case which was lost for 24 hours. The hotel is in the centre so near the ferry,shops, restaurants,train station and beach etc so never far from anything. The owners are Paola and Stefano who are charming.They chatted to us frequently asking if we were enjoying ourselves etc and suggesting places of interest.We ordered a bottle of rose wine for my husband's birthday which arrived with a tray of nibbles and on settling the bill we were told this was a gift and no charge.Paola also gave us a lovely gift to take on our next holiday which was very thoughtful. This is a family business as the owners two daughters also work in the breakfast room and they were lovely. We had a wonderful holiday and would recommend this hotel.

Really unique property, on an interesting hillside sloping down to the sea! So many places to sit and view the harbor! I feel like I had one of the most unique rooms on the 3rd floor, on the east side of the building, which for many would not be suitable since it's not directly facing the ocean but on the side. However, it had a very long, private spacious balcony with two lounge chairs, and a small table for two with chairs facing the sea! Like a small rooftop terrace. A private space to read and relax, and watch the boats sail by! Lovely gardens, and meals were good. Thank you! (What a fun swimming area! Why do you charge a fee for simple lounge chairs by the sea?? Never seen this done anywhere) Category: Large Single room with Sea view, Queen bed, and Terrace