Hotel berhampiran The Paradox Room, Santiago

I had an injury just prior to checking into this hotel. the front desk staff were helpful in the extreme to help me change my room to a more convenient one, find food during siesta time, and they even helped me get a Covid test in my room which was required in order to get on my flight the next day. the room was super comfortable and quiet, the breakfast was fantastic and again, the staff was excellent- friendly, caring, competent and anticipated my needs. thank you!

· La ubicación es inmejorable, cerca del bus que va al aeropuerto, al lado del centro , está muy bien , tiene dos terrazas, super divinas, tienes agua, café y té. También tienes neveras para guardar tus cosas. Una Habitación muy amplia y comodisima. Un detalle, puedes lavar alguna ropa, que cuando llevas muchos dias siempre necesitas algo , Lo recomiendo. El chico de la recepción que es venezolano super amable a la hora de consultar algo

this was a backup choice for 10 of us on an Ebike Camino de Santiago tour. It was only a few minutes from the Cathedral. Very good location, super clean, modern, spacious, excellent breakfast, small modern bar downstairs which they opened for us after our dinner across the street. Quiet, solid rooms with typical Euro features, very clean.

This is my favorite hotel in my favorite city in Spain. The hotel is situated a five minute walk to the Cathedral and the historic area with plenty of great restaurants and other historic sites. The hotel itself is very historical. Getting to the hotel is easy and the hotel has plenty of parking. The hotel staff is very friendly, knowledgeable and professional. The Rooms I’ve stayed in are modern and roomy with comfy beds and pillows. Room and bathroom were very clean. Breakfast was great. Restaurant and housekeeping staff were very friendly. I try to get to Santiago several times a year and I wouldn’t consider staying at any other hotel.

Hotel is in a great location and near all the main tourist areas, and also shops, bars and restaurants. I was very disappointed about the staff at the hotel. On check-in, after waiting about 10 minutes as the receptionist typed on her computer, we eventually got our room keys. Staff were not very welcoming and did not tell us anything about the hotel, facilities, breakfast room or the Pool. When we got to the room, we found that we didnt have a bath-tub (which was why I booked that room), no robe and no slippers. Mini-bar was empty with a sign saying it was closed due to Covid safety. I have no idea what Covid safety has to do with it. No other hotel I was in in Spain has had excuse. Also, no water in the room. No sanitisers in the room either. When I called reception to enquire, she said she would send water up, and then we had to sign to pay 4 Euro for the bottle. Terrible service, how can a hotel not provide water to their guest. This is coming from an expensive 5 star hotel. On checkout it was as bad, but I couldnt wait to leave then. Checkout person had a phone to his ear the whole time, took our key cards, and the continued his call. No receipt, no 'goodbye', nothing. The room itself was very nice, but the sound proofing is absolutely awful. All we could hear each morning was the noise of doors banging, hoovers and we could even hear snoring from the room beside us. So you had no choice but to wake up early with all the noise. Also the air-con is terrible, we left it on the whole time, and the room was still very warm. It was only about 20 degrees outside, so I would hate to stay here in the miiddle of Summer. Total let down of a hotel, I would avoid it. I think alot of 5 star hotels have gotten lazy during Covid, but have no problem charging top prices.

Nos costó comunicarnos para saber cuándo nos enviaban el código para entrar y eso nos dejó nerviosas porque llegábamos después de medianoche. Finalmente lo enviaron pero estaba errado. Por suerte hay un teléfono en la puerta y en un segundo lo resolvieron. Hay un parking a unas cuadras. Muy cerca del centro y la catedral. Hab muy cómoda, moderna, nos tocó la de discapacitados en PB No tiene aire acondicionado, solo calefacción, como fuimos en marzo no notamos la falta, tal vez en verano se sienta. No tomamos desayuno. Camas muy cómodas, buen wifi, sin pava pero tienen máquina de café de pago en el salón. Estuvimos sólo una noche, estuvo muy bien.

Chose this hotel for overnight as on outskirts of SDC for easy get away next morning. Situated high on a hill the rooms face the courtyard or the pool/ tennis court, town and busy road. Super easy parking. Decor is a bit 80s time warp, but the hotel has a slightly faded grand hotel layout with sitting areas about, wide corridors and spacious rooms. we took a family room so we had 2 double beds for a bit more space rather than 2 small singles. Due to Covid the room was a bit *****ped down...no kettle, minibar, robes, slippers, notepad etc. Very clean. Got a complimentary bottle wine but no corkscrew to open it. Good basic buffet breakfast with plastic gloves to wear to use buffet. Simón, who checked us in was charming and very helpful giving us all the useful info. Good wifi. Did hear some noise from nearby room with kids going crazy but just a few hours in the evening. Wonderful huge size bath. Great linen and pillows and very comfy bed made for good nights sleep. Would use again. If you want to open windows ask for a room facing the courtyard so there is no road noise. Room service limited hours but came fast and was delicious. Very good value for what we paid and a great night's sleep.

Ia agak jauh dari tarikan, tetapi ia lebih mudah untuk memandu. Garaj bawah tanah boleh disambungkan terus ke lantai di mana bilik itu terletak. Bilik ini adalah suite dengan katil tambahan. Keadaan sekeliling sangat sunyi.

Chose this hotel as its away from the centre and the noise. The hotel is a 4 star, and an international feel to it. There is a parking just outside. A nice swimming pool in the sun and a good spa. The room is very big and the beds humongous. Good size wardrobes, mini fridge, big bathroom with no amenities. It needs a refurbishment but we found it good value for money. Good breakfast buffet