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Terokai Ulasan Tetamu Hotel di Santo Domingo

El Embajador, a Royal Hideaway Hotel
4.5/5110 Ulasan
The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.
Catalonia Santo Domingo
4.2/5130 Ulasan
I had a wonderful stay, the concierge, Fanyelis and housekeeper Olga did an excellent job of helping my sisters surprise me! I truly appreciated it! Alexis was also great in helping us cross the busy street and even giving walking directions to local places. The pool area was wonderful not huge but great for the space and a lot of seating available.
Crowne Plaza Santo Domingo
4.3/5102 Ulasan
Short trip with the family, we made the decision to stay at the Crowne Plaza. Best decision ever! Beautiful hotel and the service was exceptional. The complimentary breakfast is a must! Our waiter Jose Manuel was the absolute professional offering the most dedicated and courteous service. Loved it! Will definitely come back to this gorgeous hotel!😊
Homewood Suites by Hilton Santo Domingo
4.5/5111 Ulasan
I have been staying for long time at the Homewood Suites in Santo Domingo, DR. This an excellent hotel, with extremely good customer service. Their personnel go above and beyond to accommodate you and make your stay enjoyable. I recommend this hotel.
InterContinental Hotels Real Santo Domingo
4.6/5103 Ulasan
During my recent stay at Intercontinental Santo Domingo, I was truly impressed by the exceptional hospitality and service. The experience was nothing short of outstanding, and I feel compelled to express my gratitude. I also must commend the general manager, Mr Sebastian, who goes above and beyond by personally welcoming guests at breakfast and the attentiveness and ability to remember preferences are truly impressive. The food quality is exceptional, though I would suggest adding cooked legume dishes to the breakfast menu to cater to vegetarian guests.
Hostal Nicolas de Ovando Santo Domingo - MGallery Collection
4.4/5106 Ulasan
UN HOTEL CONN EXCELENTE UBICACION Y CON TODOS LOS SRVICIOS DISPONIBLES. LA ACTITUD DE SERVICIO DE TODOS SUS EMPLEADOS EXCELENTE, LO HACEN SENTIR A UNO EN SU CASA. 100% RECOMENDABLE DESDE TODOS LOS PUNTOS DE VISTA, ADEMAS DE SER UN SITIO HISTORICO DE RELEVANCIA PARA NUESTRA ACTUALIDAD INCREIBLE ESTANCIA !!

Soalan Lazim

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