Hotel 5 Bintang Terbaik di Santo Domingo

The hotel is beautiful and this is our 6th visit but the reception staff are appalling. They have zero customer service tranining and are rude and nearly everyone we spoke to at the pool informed us they had the same issue. The problem is management have been aware of this for a long time but still ignore their customers and with my latest complaint I was informed that the Hotel Manager was angry with me for making the complaint which is sad. They also couldn't find our booking which cost a few hours of messing around with the management staff who are quite incompetent.

The Intercontinental in Santo Domingo provided not only the best location for business, pleasure and shopping, but the customer service is simply exceptional. I stayed for over 10 days on business and personal matters. Enjoyed the gym and the pool overlooking the city, the flawless rooms …and the best sushi bar in the city. The desserts at the restaurant are memorable. Special thanks to the employees at the desk who helped me and went out of the way when I lost my laptop charger (so profesional) and to the helpful limo driver Sr. Norberto. I have stayed at the Intercontinental in São Paulo and San Pedro Sula and they are also excellent. The experience in Santo Domingo was the best. Highly recommended!

With a stay at JW Marriott Hotel Santo Domingo, you'll be centrally located in Santo Domingo, steps from Blue Mall and within a 5-minute drive of Agora Mall. This luxury hotel is 2.9 mi (4.7 km) from Malecon and 8.4 mi (13.6 km) from Assembly Hall of Jehovah's Witnesses.Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy international cuisine at Winstons Grill and Patio, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. English breakfasts are available daily from 6 AM to 11 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Santo Domingo? This hotel has 7309 square feet (679 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 150 guestrooms featuring iPod docking stations and minibars. 46-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

With a stay at Casas del XVI in Santo Domingo (Zona Colonial), you'll be a 1-minute drive from Malecon and 7 minutes from Agora Mall. This luxury hotel is 4.6 mi (7.3 km) from Blue Mall and 5.1 mi (8.2 km) from Assembly Hall of Jehovah's Witnesses.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 4:00 AM to noon for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 20 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

This absolutely gorgeous hotel in Santo Domingo's historic colonial zone is the perfect home base for your visit to the Dominican Republic! The beds were comfortable (with very fine linens) and rooms were spacious, and the staff friendly, helpful and efficient. In particular we thought Hector the doorman/maletero, Clara at breakfast and Dilcia with security went above and beyond. Cannot remember the names of the lovely women at the front desk when we checked in, but they were also wonderful. The breakfast buffet was not only delicious, but there was a wide variety-something for everyone-without sacrificing several traditional Dominican breakfast foods (which we love and find are often left off hotel menus.) We even got a complimentary tour of the historic hotel and surrounds-the icing on the cake!

Muy grandes las habitaciones aunque les falta un poco de remodelacion ,buen desayuno buffet

Suite à une erreur commise à la réception, j’ai bénéficié d’un surclassement, qui m’a permis de découvrir les étages premium de l’hôtel. Les chambres ne se distinguent pas beaucoup de celles des autres étages. Mais le service du roof top est beaucoup plus personnalisé, la vue est superbe. J’ai beaucoup aimé l’expérience.

Personalized service, excellent always with the client's best interest in mind. As the elevators are small, employees would get out of the elevator and walk up or down in order to follow Covid rules.. Breakfast buffet had a huge variety which slightly changed from day to day. Dinner menu is varried and the food fresh and well prepared. Premises are clean the room I had was spacious. Pool on the roof isn't anything to write home about but it's available. I personally found that pool/bar area a little tacky and the drink low quality and expensive. The gym area is outside the building and not the best. I used to stay at another big name hotel, I will go back to the W&P for sure. It was really good value.

Hotel très bien placé pour faire la visite de la capital à pied..personnel très agréable, et au petits soins. Le petit déjeuner très copieux et diversifié. Chambre avec vue mer, possibilité de boire un verre sur la terrasse piscine..Un petit effort pour la langue française serait le petit plus !!!

The hotel is old but the location is good. The hotel room is clean, great bed and amenities. The hotel provides bottles of water in the room with no charge. The breakfast is complete, many international and local food options. The front desk personal is terrible, very unpolite employee attending the customers and I’m still without my invoice, because they told me that will be sent by email but never happened.