Hotel (The Luxury Collection di Santorini

We have just returned from a 10 day stay and overall it was quite a pleasant stay. Definitely not luxury though. We stayed in Suite Y1. Having stayed in some very beautiful hotels there are definitely improvements that could be made. Firstly, the room cleaning team need to sort things out. They come and clean your room and make the bed and you return to find it all clean and tidy. However, they take the dirty cups and glasses and don't replace them until another member of staff comes later in the day to replace them. Then someone else comes to replenish the coffee, tea, water etc. Another member of staff then later comes to bring a complimentary sweet or snack. We are the couple who has breakfast, goes to the pool and then later we return to our room after lunch to sit on the terrace or have a siesta but we were constantly interrupted with staff. One day I was on the terrace and my husband had gone to sleep. The cup and glass man came and had to leave everything on the table. Why can't the room be cleaned and serviced all at the same time? We also had a gate that led to the next door's terrace and on our first day the staff used our terrace to walk through to next door. We had to complain in the end as we never knew when someone was going to walk past our open doors and windows. It did, thankfully stop. There also was no information in the room giving trip suggestions or advice on the local area. Yes, there was a hotel TV info but this did not include any of this kind of information. There is very little entertainment within the hotel. We only encountered one lady performing during our 10 day stay and didn't even know she was going to be there! Where is the communication? I understand people go here for a peaceful holiday but a little light entertainment would go down well. There are 2 pools, only one with a bar. Why not have bars at both? The staff will come and ask you of you need anything but only when you can catch their eye. On the plus. The staff are very nice and helpful. In particular we would like to praise Lina and Michael working by the pool bar. They were amazing and so helpful. Also Michael at breakfast was so nice and friendly and always had time. The village square has 3 nice restaurants. Our favourite was Olio's and their staff were fantastic. Penelope, George, John and Panos. All incredible. Also the Reki bar next door. The taverna just down the hill from the hotel is great. Good value for money but gets busy at around 7.30 to 8. We loved a trip across the island that we booked in Fira. Great value at 200 Euros. If you want the sunset don't go to Oia. Way too crowded. Go to Franco's bar in Pyrgos, a short taxi ride from the hotel. It's a climb but thoroughly worth it and way better than the scrum in Oia.

Lokasi hotel bagus, pemandangan indah, harga sederhana, perkhidmatannya baik, bilik sangat bersih, sarapan pagi sangat mewah