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4.5/5
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16337 ulasan
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Persekitaran4.6
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.5
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Pengguna Tanpa Nama
Bilik Katil Saiz Queen Pemandangan Bandar
Menginap pada Nov 2024
Keluarga
11 ulasan
3.5/5
Disiarkan pada 27 Dis 2024
Location is great and hotel room is spacious. However it need an upgrade as facilities are very old and maintenance is poor.
Terjemah
Jawapan daripada Pihak Penginapan: Dear customer, hello! Thank you for your valuable advice! We must review our shortcomings and actively correct them. Try your best to achieve your satisfaction. Welcome to supervise! Thank you!
FreyyyyaaaH
Bilik Katil Saiz Queen Pemandangan Bandar
Menginap pada Nov 2024
Solo
15 ulasan
1.5/5
Disiarkan pada 23 Dis 2024
NOT A 5* RESORT!! I booked this place to relax for 4 days in a nice 5* resort (as advertised). It was the worst experience I’ve had in my 5 weeks in China by far. Terrible check in service, the hotel is definitely not 5* (as other reviews confirm as well), they broke my suitcase at check out and their response was pretty much “we didn’t mean to, deal with it, we’ll give you a room upgrade when you come back”…. It is a massive empty space, poorly maintained, hard to find anything, most staff is unfriendly, the room is smelly, uncomfortable bed, etc.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for taking the time to provide us with your feedback. We deeply regret your unpleasant experience during your stay in the store and will actively rectify and improve our service standards We hope to have the honor of providing you with our most dedicated service again in the near future. Thank you again for choosing to stay at our hotel. We sincerely look forward to your next visit!
Lim
Bilik Katil Saiz Queen Pemandangan Bandar
Menginap pada Nov 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Jan 2025
Good location around with good food and shop and nice hotel surrounding
Terjemah
6/10
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!很高興您選擇入住紅樹林酒店!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒 店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Bolormaa
Puti City-View Double Bed Room
Menginap pada Dis 2024
Keluarga
7 ulasan
4.5/5
Hebat
Disiarkan pada 31 Jan 2025
Suit 2 days, nice view, nice food street &shopping
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。我們致力於為每位客人提供專業周到的服務,暢享這裏的非凡入住體驗。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
Pengguna Tanpa Nama
Family Suite - 2-Bedroom (3 beds)
Menginap pada Okt 2024
Keluarga
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 3 Jan 2025
Really old resort back in early 2000s. Many idle facilities left to rot collecting dust. Breakfast buffet is heavily chinese oriented as expected. Not much suits even for our south east asian taste buds.
The water park is quite sad because they make it seemed bigger than it actually is from promotional photos. And yes it is equally old water park.
Location is very close to the train station so thats a plus point for us doing short stay in Sanya.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, hello! Thank you for choosing mangrove forest! What we need when traveling outside is a sense of comfort, warmth, and familiarity. How can we not strive to fulfill your wishes? Because this is also our wish. We hope that everyone who comes to the mangrove forest will be happy!
Gevorg
Bilik Katil Saiz Queen Pemandangan Bandar
Menginap pada Sep 2024
Solo
16 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Okt 2024
This hotel is incredibly comfortable with spacious and scenic rooms. The staff is extremely friendly, offering a warm welcome from check-in with delicious tea and a bowl of fresh fruit in the room. I'll definitely be choosing this hotel again when staying in downtown Sanya.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
Amr Hakim
Buddha Tower Family Suite
Menginap pada Jul 2024
Keluarga
55 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Ogo 2024
Best place for you and your family in Sanya at least stay for 4 nights or more you will enjoy, also I want to tell you that Miss Zhang is the best hospitality in Buddha tower , the rooms are clean as pictures the. View wonderful the facilitates all available swimming pool amazing every thing perfect 10/10 rate them
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for choosing the Mangrove Hotel. Your words of "excellent service" are like a warm stream in winter, warming our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five next time. Best wishes!
Pengguna Tetamu
City-view Twin Room
Menginap pada Jul 2024
Melancong bersama rakan
12 ulasan
4.7/5
Menakjubkan
Disiarkan pada 25 Ogo 2024
Very nice and big bedroom with good staff. Sanya railway station is about less than 10 minutes by taxi.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, hello! Thank you for your recognition of all aspects of the mangrove! But we know that there is still a certain gap from the five-point standard in your mind, and we will continue to work hard! Wish you happiness every day!
Vlad the Traveler
City-view Twin Room
Menginap pada Jul 2024
Keluarga
21 ulasan
4.2/5
Sangat Baik
Disiarkan pada 17 Ogo 2024
The hotel from which due to its price and some other reviews we expected the least, turned out to be the best to a point that if we ever decide to go back to Sanya it would probably be one of our top choices. We only booked for one night before our early morning flight but it turned out to be a very positive surprise. Mangrove resort is a set of separate towers making a circle inside of which is a water park and a lot of bars, shops and restaurants. Each tower has its own pools, which in case of Buddha Tower were located on the third floor terrace and were quite decent although I guess in peak times they might feel too small for all the rooms in the tower. Still when we used it, it was more than okay. The rooms are a bit old, shower door is creaking like it has serious arthritis, but overall it was a good and very functional room with a nice view of the pool, water park and the inner courtyard.
High point of this place is that it feels like you and your kids could do something here for days. Bars, restaurants, live music, pottery workshop, a really cool dinosaur museum, water park, art workshops and probably more we haven't even discovered are all inside the resort's area.
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Please accept the most sincere greetings from the Mangrove Hotel. We are deeply sorry for the situation you encountered during the store. The hotel attaches great importance to the questions you raised. We have reported your comments to the relevant departments and followed up the investigation and coordination to find out the shortcomings.Make it perfect. We sincerely invite you to come again!
Pengguna Tetamu
Deluxe Garden-view Double Room
Menginap pada Dis 2024
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Jan 2025
Very nice
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!很高興您選擇入住紅樹林酒店!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒 店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Pengguna Tanpa Nama
Bilik Katil Saiz Queen Pemandangan Bandar
Menginap pada Dis 2024
Keluarga
1 ulasan
3.5/5
Disiarkan pada 11 Jan 2025
Service good
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。感謝分享您的住宿體驗,我們很高興聽到您滿意本次的住宿經歷。您對我們酒店的肯定,是對我們最大的激勵,希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
Dul Erdenetsogt
Bilik Katil Saiz Queen Pemandangan Bandar
Menginap pada Dis 2024
Solo
2 ulasan
4.7/5
Menakjubkan
Disiarkan pada 16 Jan 2025
Good
Hotel
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客,您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。我們致力於為每位客人提供專業周到的服務,暢享這裏的非凡入住體驗。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
Nita Elytta
Deluxe Garden-view Double Room
Menginap pada Jun 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Ogo 2024
I recently traveled solo to Hainan and had a wonderful stay at this hotel. From the moment I arrived, the staff went above and beyond to make sure I had everything I needed. My room was spacious with a large bathtub and offered a stunning view.
As a foreigner, navigating without Google Maps can be challenging, but the hotel staff, particularly Perou Zhang, were incredibly helpful. She assisted me with hotel facilities, booked the shuttle for me, and recommended nearby tourist spots. Her excellent English and friendly demeanor made my stay absolutely perfect.
I highly recommend this hotel for their outstanding service and hospitality.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
Unurjargal
City-view Twin Room
Menginap pada Dis 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Jan 2025
We had very pleasant stay at Buddha tower with my kids. Breakfast had wide and good food choices. Especially thank to Perou for her kind assistance in english
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的賓客, 您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,紅樹林酒店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開^_^!
yi_man
Bilik Katil Saiz Queen Pemandangan Bandar
Menginap pada Jun 2024
Pasangan
4 ulasan
3.7/5
Disiarkan pada 4 Ogo 2024
Staff were friendly. Room were huge
Location ain't in the center of the town but doesn't matter.
There was some good restaurant and supermarket near by. 5 mins taxi away to night market 👌🏼
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, hello! Thank you very much for your support for the hotel. I didn't get your praise of all 5 points. We are still a little frustrated. Maybe there is still something wrong with the hotel. I hope you can point out our shortcomings when you come next time. We will try our best to do better. We will serve every guest officer who arrives at the hotel. I can feel the warmth of home. I hope our service can bring you more surprises and emotions. Looking forward to your next visit!