Ulasan Palm Beach Resort Yalong Bay Sanya（Tianhong Resort)

Jawapan daripada Pihak Penginapan: 親愛的客人，看到您用 “非常完美” 來形容這次入住體驗，我們整個團隊都感到無比温暖和榮幸！每一份用心被您真切感知，就是我們最珍貴的收穫。您提到的 “房間乾淨整潔”，是我們始終堅守的基礎 —— 從床品的每日更換消毒，到桌面、衞浴的細緻擦拭，甚至是角落的灰塵清理，工作人員都不敢有絲毫馬虎，就想讓您推開房門時，能先收穫一份清爽與安心。而 “窗外優美的海景”，更是我們想為您留住的自然饋贈，清晨被海浪聲喚醒，拉開窗簾就能看見蔚藍海面與白色沙灘，這份晨起的治癒，能成為您體驗裏的亮點，我們特別開心。更讓我們欣慰的是，您還喜歡獨立泳池帶來的私密愜意，以及工作人員 “熱情好客、無微不至” 的服務。獨立泳池的設計，本就是為了讓您不用擁擠，能獨享戲水的快樂；而從您入住時的貼心指引，到居住期間隨叫隨到的需求響應，甚至是主動為您準備的海邊遊玩小貼士，每一份服務細節，都藏着我們想讓您 “住得舒心” 的初心。這些努力能被您看在眼裡、記在心裏，對我們而言，就是最大的肯定。“完美” 二字對我們來説，既是鼓勵，也是繼續前進的動力。我們已經悄悄記下您的喜好，下次您再來，無論是想繼續在房間裏賞海景、在獨立泳池裡放鬆，還是想體驗步行到海邊的便捷，我們都會以更用心的服務，為您再續一段美好的度假時光。祝您往後的旅程都如這次般舒心，期待與您再次相遇在這片海邊！ 🌊

Jawapan daripada Pihak Penginapan: 親愛的客人，非常感謝您的細緻反饋！超開心您喜歡房間的觀海視野與便捷體驗～ 走過公路即達的沙灘，配備專屬遮陽傘與救生保障，24 小時沙灘吧直麪日落，這份愜意太珍貴～酒店泳池本就是親子戲水天地，湖畔餐廳落地窗攬景點餐超舒適～ 您提到的智能馬桶、小度語音控窗簾燈光，正是一區智能客房的摩登設計，科技讓旅居更便捷～每處設施與服務的用心被感知，就是最大鼓勵～ 期待下次繼續為您和孩子創造歡樂，祝您生活愉快！ 🌊

Jawapan daripada Pihak Penginapan: 親愛的客人，非常感謝您選擇我們度假村並留下 “超棒的體驗” 反饋！能為您的假期帶來滿滿的美好感受，我們由衷地開心～特別開心您喜歡酒店 “距離海灘僅幾步之遙” 的便捷！這片沙灘配備了專屬遮陽傘、舒適躺椅，24 小時沙灘吧直麪瑰麗日落，隨時能讓您沉浸在悠逸的濱海時光裏～自助早餐能獲得您 “種類豐富、美味可口” 的好評太榮幸啦！中西合璧、南北風味薈萃的餐品，搭配湖畔餐廳全景落地窗框住的青山綠水，就是希望為您開啟活力滿滿的一天～ 您提到的 “很棒的房間” 每間都設有觀景陽台，貼心的洗衣液、晾衣架及免費洗衣烘乾服務也希望為您的旅居增添便利～酒店的泳池本就是歡樂聚集地，無論是大人放鬆還是孩子嬉戲都能找到樂趣～ 更開心工作人員的熱情友好讓您感受到温暖，這是我們始終堅持的服務初心。此外，酒店靠近餐廳和步行街的地理位置，讓您輕鬆邂逅特色小吃與風情，出行便捷度能被感知，我們很滿足～期待未來能再次為您服務，讓私享沙灘的靜謐、美食的治癒與貼心的服務繼續陪伴您的旅程，祝您生活愉快！ 🌊

Jawapan daripada Pihak Penginapan: 尊敬的賓客：您好！衷心感謝您選擇入住天鴻酒店，並分享如此用心的點評！我們非常高興得知您對酒店的超值房價、寬敞的180°海景房以及便捷的地理位置感到滿意，更榮幸您對服務團隊的熱情周到給予了肯定。您的滿意是我們最大的動力！關於您提到的沙灘躺椅及遮陽傘設施的建議，我們已認真記錄並將反饋至相關部門，後續會結合實際情況進行優化升級，力求為賓客提供更舒適的度假體驗。再次感謝您的寶貴意見！期待在您下次到訪三亞時，能再次為您提供更完善的服務。祝您生活愉快，陽光常伴！

Jawapan daripada Pihak Penginapan: 尊敬的客人，您好！感謝您選擇入住三亞亞龍灣天鴻度假村，並抽出寶貴時間分享您的入住體驗！我們非常高興得知您對酒店的衞生環境、員工服務以及地理位置感到滿意。亞龍灣的海灘一直是我們的特色之一，能讓您享受到寧靜舒適的度假時光，是我們最大的榮幸。您的認可不僅是對團隊的莫大鼓勵，也是我們持續提升的動力。期待未來能再次為您和家人提供更優質的服務，祝您生活愉快，旅途平安！天鴻度假村 敬上

Jawapan daripada Pihak Penginapan: 親愛的客人，感謝您的認可！能讓您滿意咱們酒店的餐飲，我們特別開心，也希望這份美味能為您的度假添份幸福感；而 “離海灘最近” 的優勢，更是我們的小驕傲 —— 出門就能踏浪看海，輕鬆擁抱碧海藍天，這正是海邊度假該有的便捷與愜意。期待您下次再來，繼續享受這份 “美味 + 近海” 的雙重美好，祝您生活常伴陽光與海風～ 🌊

Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for choosing to stay at Sanya Yalong Bay Tianhong Resort Hotel and for taking the time to leave us detailed feedback. We value your stay experience and sincerely apologize for not meeting your expectations. Regarding the issues you mentioned, such as outdated room amenities, a clogged sink, and soundproofing, we have noted them and will immediately arrange for our engineering team to inspect and maintain them to ensure the comfort and functionality of the room amenities. We will also strengthen our room cleaning and inspection procedures to prevent similar incidents from recurring. We are pleased to hear that you were satisfied with our hotel's location and sea view. The ocean is just 100 meters away, within walking distance, and the clear waters and beautiful sea views are one of our greatest strengths. Regarding breakfast, we are committed to providing guests with a rich and diverse selection and are constantly improving based on guest feedback. Your feedback is very important to us, and we will communicate with our culinary team to improve breakfast quality to meet the needs of more guests. We sincerely hope that you will give us another opportunity to make amends for this shortcoming. If you visit us again, we will wholeheartedly provide you with an even more comfortable and enjoyable stay. We wish you a happy and prosperous stay!

Jawapan daripada Pihak Penginapan: Dear guest: Hello! Thank you for taking the time to share your stay with us. We are very sorry for your unpleasant stay. The problems you mentioned have been fed back to relevant departments for follow-up and handling. Breakfast is served from 7:30-13:00, so you don't have to worry about missing breakfast even if you sleep until you wake up. My shop provides Chinese and Western buffet breakfast, there are more than fifty or sixty varieties, the breakfast produced every day will do some fine tuning, produced are: coffee beans freshly ground coffee, yogurt, porridge, steamed buns and steamed buns, cereals, bread jelly ice cream, powder and other breakfast, thank you again for your comments, looking forward to your visit again!

Jawapan daripada Pihak Penginapan: Dear guests, thank you for choosing to stay at Tianhong Resort and making comments for us. It's a pleasure to meet you in Sanya. This beautiful city has wonderful stories every day, and tourists from all over the world come and go every day. What remains unchanged is the bustling of Sanya and the warmth and friendliness of the people of Sanya. We are very happy to leave you a wonderful experience during your short stay. We have always adhered to the sincere hospitality and careful service for every guest. We hope that you can visit Sanya again next time and find out the charm of Deer City. We sincerely look forward to meeting you again at Sanya Tianhong Resort！

Jawapan daripada Pihak Penginapan: Thank you for choosing Tianhong Resort. It's an honor to know that you had a wonderful time at the resort，Your support is our greatest encouragement! We look forward to seeing you again in the future.Have a nice trip!

Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing Tianhong Resort, we are glad that you are satisfied with our hotel room, our breakfast is more Chinese, if you have other needs, you can inform the waiter, we will try our best to help you deal with. Welcome next visit,have a nice trip.

Jawapan daripada Pihak Penginapan: Thank you very much for your recognition of Tianhong. We are deeply honored to get your praise. It is our unshirkable responsibility to let guests enjoy a wonderful stay experience. Regarding your map suggestion, Xiaotian has given feedback to the leader, trying to adopt your suggestion. Thank you for your support and look forward to meeting you next time.

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for choosing TianHong Resort. We are glad that the location and service provided by our resort are satisfactory to you. When you travel to Sanya next time, we hope you can still choose to stay in TianHong resort,have a nice trip.welcome next time!

Jawapan daripada Pihak Penginapan: Dear Guest, So happy to be so satisfied with this stay! The convenience of a few minutes walk to the seaside, coupled with courteous check-in tips and responsive service, even make you want to choose us next time you come to Yalong Bay. We cherish this recognition. We will forward your praise to Director Lin. Looking forward to our next appointment in Yalong Bay, we can meet you here and continue to provide you with a good experience ~ I wish you a happy life and a smooth journey!