Golden Phoenix Sea View Hotel

It was good experience, but I arrived hotel at 10:00pm they give me different room with which i booked, they said no available room and second day will give me same my booking room , i booked sea view they give me swimming pool view , staff was polite, room was clean , breakfast was suitable for Chinese not very convenient for foreigners

The service was quite good, check-in was a little bit challenging due to misunderstanding about paying the deposit- it got resolved after a while- language barrier was the main issue. Nonetheless everything went well but had to call the cleaning service on the second day (no idea why it took so long for them to come through, anyways- cleaning was done). The staff at the reception is welcoming, very friendly and helpful with the luggage. All in all, the hotel is a very good spot I must say.

Great hotel. Across the street from the beach. It's family friendly, and you've got a lot of things for kids. The only thing that is a bit bad is the shape of the hotel. If you take a room with a view it will probably face the pool and the other wing of the hotel, so basically everybody from the other side can see you. So it kinda lacks privacy, but it's great! 🙃 Also, it is a bit noisy sometimes, there is a construction site across the street, but it's really not that bad. Overall, I recommend it primarily to families and everybody else surely won't regret. Needless to say that everything was nice and great. The staff barely speaks English, but they're using the translation app to communicate and they are very helpful.

Hotel locates at a strategic location and price is cheaper compared to the nearby hotels. The twin room is big and comfortable for two persons. Special thanks for the daily cleaning service provided by 燕 to keep the room clean and fresh.

Very convenient using Trip.com to book. Very satisfied. The hotel was better than I expected, will book the same one on my next trip to Sanya.

The room was nice and clean. We got a free minibar in the first day (2 cola and 2 sprite). We got other gifts from Trip.com but didnt use it because not enough time. The beach is near from the hotel just a few min walks. There were many restaurant near the hotel like KFC, Pizza hut, chinese food, etc.