Hotel berhampiran Gardens of the Sintra＇s National Palace di São Martinho

Rating 0/5 - Exceptions to this RATING - Are the polite & extremely helpful Jessica @ the front desk & Andre the Rooms Manager who went out of their respective ways to meet any requirements needed. Firstly, my reservation was booked 2 months prior yet NO NOTIFICATION that the Hotel name & brand had changed a couple weeks prior. With a few street signs & the massive New Name signage on the hotel marquis , I was not notified of the NH Re- Branding. I was told that ALL guests were notified of this Change of Corporate Re- Branding . When I explain this to the Day front Desk Manager his reply was nothing they can do as it all comes from Head Office (poor apology ). I checked all previous correspondence & no such emails were received by me despite being assured that notifications were sent to all arriving guests! After an 8 hour flight from Toronto Canada & driving past the hotel 3 times up & down one way streets, finally parked & asked where is the Tivoli Sintra Hotel? I was directed in its direction. Jessica @ the front desk walked back with me to my car ( got in with my wife & I ) & guided us through the streets to the hotel. Wonderful ! Andre was most attentive & any request was followed through with the expertise & care of a 5 star manager (a hand written note expressing his desire to be of service should we require anything) was in our room . COMMENDABLE! Now my rating is based not on these two wonderful caring staff But the other staff & room encounters. The shower head kept falling down on the bar so could only be used by hand . The evening front desk manager came to the room & apologizing said it would be repaired in the morning, still not corrected by next day. I asked for 4 towels as the shower floor was soaking wet ( said could give us ONLY 2 ) from the ill functioning shower-head, also the sink faucet spout that spewed water over the entire area (poor design) choice. The house maid came & cleaned entire bathroom that evening so we could still use it the next day - lovely lady despite no English we gestured what was required and she met our expectations. The following day we went @9:30 pm for a late light dinner. After being seated by a bus boy who did not provide us with table settings, we waited 10 minutes as the Waiter walked by us twice with no acknowledgment as to our presence (saying he would be with us momentarily would have been considerate). He proceeded to serve another table 3 feet from us, who were asking for additional drinks as they were obviously there for some time dining. We finally got up from the table & in dismay the waiter looked at us. We stated that being ignored & as guests of the hotel were upset with this level of disrespect & lack of hospitality professionalism. Lastly, I had sent an email at the time of booking advising of this being a special 70 th Birthday trip for my wife, to the hotel Manager that any niceties that could be offered would be appreciated. Not even a note ! As I am writing this in our Fig

Located in Sintra, Casa das Hortênsias - Charming Guest House is within a 15-minute drive of Sintra National Palace and Quinta da Regaleira. This guesthouse is 6.6 mi (10.6 km) from Pena Palace and 9.9 mi (15.9 km) from Estoril Racetrack.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a rooftop terrace and a garden. Additional features at this guesthouse include complimentary wireless internet access, concierge services, and an arcade/game room.Take advantage of the guesthouse's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.Make yourself at home in one of the 7 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers.

We had a great time during our 5 night stay at the Vila Gale Sintra. I’ll start with the pros of the resort. The property itself is beautiful. The pools, the scenery around the hotel are amazing. The family room layout was great for us. It was essentially what appeared to be what used to be two rooms combined into one. The large balcony was great for sitting out at night. The sunset was spectacular from our room. The kids activities were great as my kids got to enjoy the carousel, playground and trampoline park. Be aware though that they only open these at certain times throughout the day. The breakfast was great and had a ton of selections. There were a few cons, the first was the buffet dinner. It was quite expensive at 29 euros per person and the options werent great. They only really had one meat and one fish that they were cooking and there was a line to wait in if you wanted it. We only ate dinner there the first night. The room was partially refurbished. The carpet looked older and the sliding door within the room kept coming off the tracks. And the bathroom was a little odd in that the vanity was open to the rest of the room. So if someone needed to use the lights for it they would light potentially wake up the person in the room if they were sleeping. Then the WiFi, while it worked well for the most part, kept having to reconnect to the network. This happened on both my phone and iPad several times each day while I was there. The location of the hotel has its pluses and minuses. It is a quiet resort away from the city of Sintra. And it’s also located in a place that makes it easy to get to the beach and Colares. But there isn’t anything else right around the hotel so you need to rent a car or take an Uber to get around. We took and Uber and it did work pretty well. Nothing is within walking distance and the nearest bus stop is a 20-30 minute walk away.

La ubicación del hotel no es del todo buena. No está cerca de nada, necesitarás el coche para llegar a cualquier sitio. El hotel en si se ve que tiene sus años. Las habitaciones están bien pero honestamente no para el precio que se paga. El agua de la piscina interior estaba fría, por lo que no pudimos disfrutar del spa. El buffet deja mucho que desear. La atencion del personal fue muy buena.

With a stay at Casa Holstein Quinta de São Sebastião in Sintra (Santa Maria e São Miguel), you'll be a 3-minute drive from Sintra National Palace and 6 minutes from Quinta da Regaleira. This hotel is 14.9 mi (23.9 km) from Belém Tower and 4 mi (6.4 km) from Pena Palace.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:30 AM to 10:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 13 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

We came for 2 nights here in Sintra and this B&B was fantastic. The beds were the most comfortable beds we've had in a hotel room, the room wad tidy, modern and clean. Breakfast was delicious and had a range of nice options. The bread and croissants were particularly good. Service was brilliant throughout. We arrived very late (1am) but we found the check-in super easy thanks to Mariana. Overall, a great place to stay. Highly recommended.

Friendly with customers and there own colleagues which was good to see we would stay again when we come back sometime this year for a baptism pool was nice and cold it’s like the uk weather but too cold for a swim but it would have been amazing if it was a little hotter

I went there from 14 until 16 of January and I had an amazing experience. This hotel is so good, calm, comfortable, perfect for a good couple moments, has a good food, cleaning, location from Sintra City with so many castles and medieval era places to know. And what I have to say about the staff? OMG! Everybody is wonderful hosts! I just have to say THANK YOU SO MUCH for all! Keep going this way I really wanna to come back as soon is possible :)

The pool at this hotel is incredible! X4 diving boards! Good cafe and restaurant. Excellent location not far from Lisbon but still feels incredibly remote! We really enjoyed our stay and hope to go back one day!

With a stay at Palácio de Sintra Boutique House, you'll be centrally located in Sintra, just a 4-minute walk from Sintra National Palace and 6 minutes by foot from Quinta da Regaleira. This upscale bed & breakfast is 15.4 mi (24.8 km) from Belém Tower and 4.5 mi (7.3 km) from Pena Palace.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This bed & breakfast also features concierge services and a fireplace in the lobby.Take advantage of the bed & breakfast's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.Make yourself at home in one of the 9 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.