Hotel on the Rocks

First of all location of hotel is very far away from main road. I ordered dinner at hotel, the panner was rotten smelling. Hotel manager also agreed. Rooms mattress are not in good condition 10 years old mattress. I had back pain due to mattress. My worst hotel experience. If possible grant me refund for this booking. Food was third class.

The room ac was not working, the bathroom was not clean either. It was a okay types room, no network or signals coming on phone, & 9 kms before mahabaleshwar

Nice budget property. Highly recommend for couples. Very nice room service. Sweet food. Friendly people

Service -average location - average rooms - good food- excellant staff- good cost- high need to improve service

The place is quite average though, the stay was comfortable. Service was decent. In all an average stay.

Rooms look very average and common balcony for all rooms. Not satisfied with my overall stay in the hotel.

Sheets, pillow covers were dirty. No chair or table in the room. No wardrobe in the room. Instead of a door there was a sliding door which was poor quality and getting it locked was a task in itself. Breakfast was a sham, getting charged rs 175 per person for a poha was unsatisfying. No shampoo and no toothpaste provided by hotel. Room looked old and dingy. Staff was polite and helpful but are restricted by the resources provided by the owner.

The staff is very helpful and polite, quite inside but one will really love the atmosphere around in winters. Also the room was very spacious and clean.

Poor room conditions, no ventilation, there were mosquitoes in the room and no mosquito e repellent was there,