Hotel berhampiran FireZone, Schaumburg

Very clean. Loved our King suite, especially for the price!!! Food was good, but they had a bit of a hard time keeping up with hot items being stocked... It was pretty packed though, so it was understandable. They kindly gave me a late checkout so the kids could swim after breakfast... Pool is a little small and we're always a fan of a hotel with a hot tub (which this one doesn't have), but it was clean and did the job for the kiddos anyways. Overall, one of the best Hamptons we have been to and we will definitely go back when in the Chicago area.

방의 싸이즈가 넓고 소파베드가 있어서 매우 유용합니다. TV의 사이즈도 매우 크고 침대도 편안하며 침구도 아주 좋습니다. 아침식사는 베이직이긴 하나 하루를 시작하기에 충분하고 주변에 코스트고와 아이키아가 있어 쇼핑 하기도 좋습니다. 공항을 이용할 때는 좋은 위치이나 시카도 다운타운과는 상당한 거리가 있습니다. 주차할 장소가 많은 것도 이 호텔의 장점입니다.

I enjoyed my stay in this hotel. It’s clean and comfortable. The staff are friendly. It would be better if the breakfast could provide more variety. The air conditioner in the room is a little bit noisy, but most hotels are same.

The views from the rooms are amazing. This is one of the best places I have stayed at so far and an so happy to have chosen it. The room was clean, checking in was no issues and the atmosphere just felt great.

I stayed here for 2 nights in June 2024 for a concert that was in Chicago. My room was fine. You can tell it was dated and old. There was a lot of dust and a lot of stains on the carpet/wall. I did check for bedbugs (I do this at every hotel) and there were none. The room had a king sized bed, a chair in the corner, a desk, and a dresser that had a very large tv on it. The bed itself was comfortable. I brought my own pillow so I can’t say anything about the pillows. The desk chair was also comfortable enough as I did work from the desk. The bathroom you could tell had been updated. It had a standup shower which was fine with me. It got GREAT hot water, the water pressure was just ok. The vent in the shower didn’t look it had been cleaned…in a very long time. There was also a spider hanging out in one of the corners of the shower. And omg the sound of the toilet when you flushed it. I’m surprised I couldn’t hear my neighbors. It was SO LOUD. If you stay with someone and you have to go to the bathroom in the middle of the night, you’ll definitely wake up the person you’re with. The internet was ok. I had some sluggishness when I worked and didn’t have full bars on my phone. My last day there the internet was out entirely. Nothing would connect. That was a bit frustrating, but as I was checking out at noon, I wasn’t going to complain. The front desk workers and the house keepers were extremely kind. I didn’t have a blow dryer and I called down to the desk to get one. I did wait an hour and had to go to the desk, but the front desk worker was very apologetic and the housekeeping team brought one right away after that. Would I stay here again? Not sure. For the amount of money I paid, I expected it to be a bit nicer. If they would do some basic updating, I think it would go a long way!

很好很贊很不錯

Best location if you need to return rental car before you fly. Just 3 minutes drive. The hotel facilities have been recently renovated and everything is spot-on! The room has absolutely everything you would ever need, good coffee, appliances, nice lightning, super clean bathroom. Reading chair and working desk. (The only problem is they don't offer water in the room). Nice swimming pool and gym. Downsides: They charge parking, and the check-in staff could be kinder. They interacted with me and other foreign guests in a rather bossy way.

Get ready to take the stairs! Elevators don't work, and nobody at the hotel even cares. I showed up for my stay and upon check in, I attempted to take the elevator to the 6th floor. The elevator got stuck and the doors opened half way. It stayed that way for a few minutes, until it went back down the 1st floor thankfully. Upon finally getting down to ground level, I advised the front desk person of this, and also found the other elevator was out of service. They looked at me dumbfounded and didn't know what to say. They refused to provide any credit or compensation. I then had to take all my fully loaded luggage up 6 flights of stairs. The manager of the establishment will only respond if you submit a bad survey after your stay, and even then won't respond to you at all after you try and communicate about the issue / experience. Corporate won't do anything either, so it's a dead horse. Do yourself a favor, and stay elsewhere. They don't care about their customers obviously, or the property, as it's definitely in need of repairs. No customer service here at all! Bad business.