Ulasan IntercityHotel Berlin Airport BER Terminal 1+2

This is a really good hotel, that needs a few little issues ironing out. The positives are: 1) the location - a stone's throw from Brandenburg Airport 2) The design of the hotel - clean and contemporary with lovely fittings & fixtures (I especially loved the super-comfortable "cloud bed" and the ceramics and glassware) 3) Breakfast is exceptional with so many choices - this is also the first time I have seen Chinese breakfast tastes catered for. The negatives are: 1) Check-in is a bunfight. People had left luggage all over the place and the receptionists kept being taken off by other guests instead of dealing with the queues of people waiting to check in. The self-check-in terminals were not clearly signposted enough and located in a throughfare so one became a nuisance when using them - they need their own, prominent position. In addition, had I known, I would have registered as a hotel group member so as to reduce the check-in process. This needs streamlining. 2) We were allocated a room with an extra bed made up which made it a little awkward to move around - however the rooms were spacious enough. 3) Only one type of each hot drink is available in the room - meaning 2 people can't both have tea or caffeinated coffee.