Hotel berhampiran The Magnuson Community Garden, Seattle

The manager has been extremely helpful with straightening out a mistake on my account. There was a mistake on my account and he has gone above and beyond to help fix it. I would recommend this Hotel to anyone staying in the area. I very much appreciate the Hotel for their help.

Just finished a one night staycation at the Woodmark Hotel. What a delight. Beautiful location on Lake Washington. We were greeted with glasses of bubbly, and they even accommodated slightly early check-in. Serene, luxurious lobby with lake views. Our room also had a lake view (no balcony, too cold in Nov). Incredibly comfortable beds, and so peaceful. They had firepits down below, and a nice boat dock area to stroll around. We ate at Le Grand Bistro in the complex, which was excellent. Also enjoyed the Starbucks and Carillon Kitchen (host at the Como Italian, however, was quite rude when we walked in carrying our coffees, snapped ”no outside food”). Got a spectacular sunset. Free snacks pantry at night wearing hotel bathrobes was fun! In warmer weather there are free bikes and kayaks. There is a mini fridge, but no free breakfast. The Carillon bells do ring every half and hour, but not overnight. :-) You also pay $23 for parking and a $25 resort fee, but that's the price for luxury, I suppose.

Our power was out due to a snow storm and our disabled daughter was at home sick. We quickly looked for a hotel ~10 minutes from our house that was reasonably priced and booked your hotel. The plan was for my husband and daughter to spend the afternoon there so she could be comfortable and I could take several important client calls without distractions. We called to ask for an early check-in, explaining the situation, practically begging to be allowed in early (even to a community space such as a business center or gym) and were flatly refused. My husband forgot the CC when he went to check-in and because it was my card (that we use to get miles) I had to go down to check-in. The man (pretty sure his name was Zach) at the front desk was very inhospitable. He asked, clearly suspicious, me if I was getting the room for other people, I said “No, my husband booked the room with my card”. He then proceeded to tell me that if there was heavy foot traffic to our room that we would be kicked out without refund. I remained calm and said “I realized this location might see some unsavory things but that we were just a family who hasn’t had power for 14 hours”. He continued in a condescending tone, “I’m just telling you our policy. And your room was already flagged as suspicious because it was booked for two people and now I find out it’s a family”. I started to explain that it was only ever supposed to be two people, my husband and daughter for the afternoon but this man did not care and I did not need to justify why I was spending $120 on a hotel room. The hotel clearly had many vacant rooms (the blinds were open and the rooms dark) which only further frustrated us as they clearly could have accommodated an early check-in. My husband and daughter spent a total of 20 minutes in the room. Long enough for her to have a snack and change her diaper. He collected their things and I went back to check out—I did not want my husband or daughter anywhere near that man with his “guilty until proven innocent” attitude. I would rather have our daughter at our cold (but safe) house than have her spend another minute at your hotel. The ugly way we were treated and Zach’s implied accusations made my sick to my stomach. If that is how you treat us (white, upper middle class) I can only imagine how poorly you treat people with less privilege. It’s appalling, as if no one could possibly be at your hotel for a legitimate purpose because of its location. That is not what this community needs. Thankfully, our power came back on right at bedtime. We will never give our money to any of your locations ever again.

It's hard to rate a motel like this. If I rate it alongside the upscale motels in Seattle with all kinds of amenities, I'd give this motel one star. If I rated it as a motel that cuts all the fat off a luxury stay and just offers you the least amenities for the lowest price, I would give this motel 5 stars. The staff was very friendly and accommodating to our needs. The room was clean, the bathroom was fine. There was no breakfast, but there was coffee in your room, and in the lobby, and that's it.

Always a pleasant stay in this hotel. I’ve stayed there twice (one time with my husband and the other time alone) and each time they are very accommodating. The hotel is very big, and the hot tub was open during winter. I liked how the staff let me check in a few hours early with upgrading my room for only $10. The hotel does have an old style, which may put off some people but it doesn’t bother me.

Hotel overall is a great location and you are certainly paying for that. The lobby, waiting area, etc. are super nice. The rooms on the other hand while clean have dated/pull out couches that are not great. The bed was clean and comfortable enough but I wouldn't say any better than your standard travel lodge hotel. The closet shelf barely head the weight of the room safe on it and the safe door wouldn't stay closed so that was poorly placed. My biggest gripe is the bathroom for a 175+ dollars a night i'm expecting a spotless nicely kept up bathroom. The bathroom vent didn't work at all nor had any way of turning it on. The ceiling was very low and crappy office type paneling and had a fire sprinkler over the tub! The flooring, counter top and shower walls are marble which is nice but I don't think the staffing knows how to properly take care of marble because my room, and two of my other friends' bathrooms were all the same the marble had a yellow/green tinge to it like it needed a heavy duty steam clean or scrubbing. The shower head was also horrible and needed replacing too. Overall you're paying for location as you're walking distance to Pike market place and other down town stuff but for the price the hotel commands not sure its worth it. Not a horrible place by any means and it worked and was clean just expected more of the room accommodations.

Nice stay in Seattle. Location was so nice and quiet. But no bathrobe so make sure to bring sleep wear.