Hotel Kolam air panas di Seogwipo-si

We stayed in this area as we wanted to visit Aqua Planet and Seongsan Ilchulbong. Surrounding doesn't have many things although you may still find good restaurants nearby. There are 2 bread shops nearby which serve nice breads. And beside the bread shops, there is a cafe and a stall that sells dumplings; which is a good try. They are just opposite each other. When you walk out of the hotel and turn right, within a few steps, there is a restaurants that serve raw fish set meal. Many people ate there so may want to give it a try.

The extraordinary services of the hotel staff are unforgettable. I must specially thank you the Receptionist ”Elin”. She is very attentive and understands what I need promptly. She quickly makes thoughtful arrangements for me during check in. This allowed my wife and I to recover and enjoy the entire trip.

The staff are friendly and professional when we need assistance. The room is very clean and bright, comfortable bed and pillows! Convenient locate to restaurants 、shops, waterpark(was good but towels not provided, bring your own or purchase at entry) and theme park (quite small). Free parking and Wi-Fi provided. BUT when the China and Taiwan tours arrived the vibe changed to feeling like we were immersed in a tour hotel in China. Housekeeping found it a challenge to replenish our amenities after the influx of the groups it seems they must have been overworked or understaffed - forgetting to replace old towels and remove our garbage and 3 consecutive days it happened during what was a 8 night booking we checked out early and went elsewhere the last 2 nights. The tours groups seemed to be most interested in the ****** in the Marriott. Of the 3 properties, this was the most peaceful - Shinhwa Hotel is STRICTLY for families with young kids in my opinion, Marriott not worth the extra (they include the pool $ in the price but if you don't swim or weather not good you have paid for it OR unless you want Marriott Points or interested in the ****** right below you and a lot of adult guests roaming around at late hours. We had the connecting room deal (KLOOK or Hotel direct booking only deal) - very good value.

The location of this hotel is convenient for tourists coz It’s nearby Olle Market and 2 famous waterfalls scenic places. There are many restaurants and shopping stores around the area. The receptionist is very polite and helpful to our needs. My family needed to check in an hour earlier so we were asked to pay 10000 Korean won (7.5 usd) and extra fee for my 9yo kid (15000 Korean Won = 11.2 usd) for extra ondol bed. The hotel has washing machine, microwave and big fridge in each room. Guests just need to bring their own detergent soap when they need to wash clothes. However, the machine does not fully dry clothes after washing. So we needed to hang our clothes in the bathroom. Money wise, it’s worth checking-in in this hotel.

We choose the ondol setting and we loved it. The mattress is quite thin and thinner than other Korean mattresses we slept on. The bathroom is not so clean there was still some hair. The hotel is very quiet and there is a CU grocery store in the hotel. I would consider coming back for being quiet.

Hotel location is great. Close to Olle Market and a lot of food streets. About a 10-minute walk to the Jeju Olle Info Center for those wanting to get an Olle Trail Passport and start Route 7. Also walking distance to Jeongbang Falls. It’s easy enough to get an Uber Taxi to take you to places and attractions farther out.

Its a budget hotel so its important to set your expectations right. Facilities and carpets are old, they only offer occasional room clean up, otherwise clean sets of towels and water will be dropped at your door every other day. Towels are old and sometimes smell. The toilet glass might not be well blurred so if you need privacy with your roommate do keep that in mind. Otherwise, staff are kind and helpful, speaks fluent English and there is a convenience store just at the lobby. They have also recently adopted a cute dog that was abandoned by previous owner so they are all kind hearted people. The view is great if you choose the ocean view as you can see the Seongsan Sunrise Peak Park directly from your balcony. There are numerous great food choices in the area but it could be inconvenient when it rains so plan wisely! Thank you hotel staff for the hospitality!