Hotel Romantik di Serra de Tramuntana

If you work in the hospitality industry, and you want to know how to provide the best service possible, then visit this wonderful hotel! Beautiful place in perfectly tranquil setting. The team is exceptional. From the first interaction on email with the wonderful Antonia to the final warm farewell, nothing was a problem. We had a junior suite which was lovely and spacious. Breakfast lovely, lots to choose from. We had planned to explore the area in the evening but ended up heating in the restaurant every night as it was so good. Providing a simple and free buffet for guests between one and 3 pm is a lovely touch. Hope to return soon.

Although slightly more expensive that other choice it is utterly value for money - I recommend as a solo female traveller the best breakfast buffet I have ever had including fresh healthy selections - availability of other food all meals pool bar and formal restaurant plus snacks and drinks provided in the rooms with a fridge nespresso machine etc. So comfortable beds excellent linens. safe and secure with own enclosed carpark by reception or for late arrival taxis. plenty of books and magazines games room. SUPERB SPA and indoor pool for all weathers wonderful beauty parlour for massages facials etc. Close to all amenities shops bars restaurants tennis beach and has complimentary yoga with Min- a brilliant price for what you get - plus the gardens and pool are superb, after check out you can stay all day and use facilities to shower and change always treated a a guest even after check out.

We have just spent an absolutely wonderful week at this beautiful hotel. It was everything we were hoping for. The hotel is in a lovely quiet area (if you want lots of restaurants & bars, this is not the place for you). There are a few mini-markets and a handful of restaurants dotted about, but other than that, it is just other hotels. You can hop on a bus to Palma from right outside the hotel. The number 4 bus goes into Palma every 15 minutes or so for €2 per person and takes about 20 minutes. Palma is a beautiful city, so I recommend you do this at least once. The hotel is kept very clean by a team of hard-working staff. We were in a garden bungalow (2 adults & 1 teenager) and it was just the right size for us, with a good sized bathroom and a beautiful view out to the bay. The rooms are cleaned every day. The swimming pools are lovely – the upper one is by the pool bar (which isn’t too badly priced and the food we had (toasties, nachos, pizzas) were very good) and the lower one has a little pool attached to the main one for little people, or just to sit in. There isn’t a huge amount to do for children (no organised entertainment – so again, if this is what you are looking for, you need to stay elsewhere). The hotel also has mini-golf, tennis courts, pool table, if you want a little activity to do whilst you are there. The staff were all very knowledgeable and very helpful. There are a couple of little beaches nearby, but they were completely packed (we were there in the first week of the summer holidays) and most of the beach is taken up with sunbeds which you have to pay to use. It was too busy for my liking, but we did go down later one afternoon (it was still packed) to have a quick dip in the sea and a cocktail from the beach bar (€10 for a porn star martini and it was packed with alcohol!) Food: we stayed on a half-board basis (and I thoroughly recommend doing this). Breakfast was from 7.30 to 10.30 and is a help-yourself buffet. There is so much to choose from and the drinks are all included (they even have Prosecco out on Saturdays & Sundays). You can eat inside or outside on the terrace. The staff work very hard to keep everything topped up and to keep your table clean. We loved the breakfast! The evening meal is in the sister hotel over the road and we found this to be absolutely brilliant. Again, it is a help-yourself buffet and there is so much food to choose from. The pudding selection was absolute heaven! We felt the choice was very good (different options each evening throughout the week) and we found the food to always be served hot. The views of the bay from the window tables are absolutely beautiful and you can watch the cruise ships make their way back out of Palma. The drinks are not included, so they are billed to your room and you pay at the end of your stay, when you check out. We tended to get a bottle of water (€3 each). The waiting staff work hard so that you enjoy your meal – our waiter Wilson was absolutely wonder

English / Français. Occupants of rooms 306 and 307. Excellent stay at this superb hotel. Thanks to all employees, but special thanks to: - Mr. Ramon Costa from the reception. - Mr. Giovanni from the restaurant. The staff was perfect but these 2 men are clearly above by their professionalism and their kindness, the bosses of their field. Thanks again. Occupants des chambres 306 et 307. Excellent séjour dans ce superbe hôtel. Remerciements à tous les employés, mais remerciements particuliers à ces : - Monsieur Ramon Costa de la réception. - Monsieur Giovanni du restaurant. Le personnel était parfait mais ces 2 hommes sont clairement au-dessus par leur professionnalisme et leur gentillesse, les patrons de leur domaine. Merci encore.

Our stay at Donna Portals was just amazing. The room was spacious and comfortable, with a beautiful interior design. We had a room with ocean view and you could hear the waves at night, which was very peaceful. The Spa offers great massages and the spa in general is a great hideaway. If you want great food, you dont need to go too far, as the Hotel Restaurant is super delicious and you can order anything from downstairs as room service. The hotel is perfect as a couple or with the family. Everyone was very nice and would help you at any time of the day. Thank you so much Donna Portals!

This hotel was absolutely fabulous. The facilities were great, especially the pool and private beach area. The views are spectacular all round. The room was clean and comfortable but there was very little space between the bed and the TV. We found it difficult to get to the other side of the room without bumping into the TV everytime. The staff was very pleasant and helpful. They recommended a good cruise and helped with a motorbike rental company. I would definitely stay here again.

We loved staying at this hotel. Our room was very big, the bedroom separated from the living room. Gorgeous view of the sea, and nice balcony. The service was fantastic. The breakfast buffet was huge, with many fresh choices. Everyone was very friendly at hotel, and most spoke English. Great Old Fashion cocktail at the bar. We enjoyed the food at the poolside bar. I had the hamburger and my husband had the Power Bowl. Very tasty. Rent a car because nothing is close by. Netty helped us book an awesome sunset cruise on a catamaran. Highly recommend this hotel!

Beautiful hotel, pool and rooms all around. Staff were always very friendly. Breakfast buffet was amazing. Overall very good experience and I had a very nice stay. Highlight of the trip. Would recommend.

I can’t fault this hotel, I had to leave a review based on my last family stay. During a very busy peak of season for the staff at Hotel Bendinat, I asked them to accommodate more family members visiting on top of my original bookings, lots of last minute dining requests, and late night support with a sick child. Not once did they fail to accommodate us, nothing was too much trouble for them and everything was done to an excellent standard and right first time…. I couldn’t fault a thing from the front desk (Ramon), to the Restaurant (lead by Marco) to the cleanliness of the rooms and service (which is exceptionally delivered). The stand out for me at this Hotel is the Assistant GM, Carlos. He takes time to walk around to see guests, nothing is too much trouble and he works very hard to get things right for everyone. He is kind, courteous, Very professional and humble. This guy is the best Hotel manager I’ve come across, if not only for his willingness to take criticism and come back with clear resolutions and ensure consistency of standards. Great stay this year and like I say it was faultless for my whole family. Well done Team Hotel Bendinat

臨出發看到很多不好的評論，於是帶着忐忑的心情入住這家酒店；沒想到評論裏說的不好完全是假的！作為一個資深旅遊達人，住過無數星級酒店，這家給我的感覺算很不錯了，酒店地理位置很好，步行就能到沙灘，工作人員服務態度優秀，完全沒有地域歧視，早餐和晚餐種類豐富，泳池雖小，但氛圍不錯，特別是早上，音樂很嗨，唯一缺點是房間的淋浴時設計不好，洗完澡后，洗浴房的水都溢出門外，每次都需要很小心！總體還是滿意的，愉快的一次旅程！