Trail30159465705
30 Jun 2023
It is with considerable regret that I cannot recommend this campsite. Its proprietors have no idea of service and the campsite itself is shabby, overgrown with weeds and dirty. Do not be lured by the glitzy, outsourced and carefully airbrushed website (PS my malware software detected dangerous links which I haven’t reproduced for obvious reasons) claiming to offer 5 star camping. We had booked a week in a premier pitch 5 months in advance for a really relaxing break. We were promised at least 150 square metres of lush lawn and all-weather surface and a view of the Dolomites. The reality is that this is a reasonably flat, lightly terraced and over-populated site that is badly in need of care and renovation next to a busy road which is popular with bikers at the weekend and trucks and buses during the week. When we arrived the road surface was being replaced with all the noise and smell that implies. We hadn’t been warned of this. There is no discernible difference between the premier and comfort sites apart from the price, but more of that later. My wife was astonished not even to be acknowledged by a receptionist who was looking at a computer when she went to book in. The proffered pitch was unsatisfactory; we were unable to access it with our large rig and it had a two storey wooden hut immediately behind it. The escorting man on the golf buggy seemed to find it a terrible chore to be helping paying guests. I reversed 100m to an offered replacement. We cleared the dog faeces off the pitch first. It was getting late, so it wasn’t until the following morning I realised that the pitch was in no sense of the word premier. It was 10 by 8 metres of gravel and long weeds. The view was of an overnight motorhome park and an overflowing dog waste bin. Not the Dolomites. After a complaint to reception, they couldn’t offer us any other premier pitches, but a quick stroll round the campsite revealed that the comfort (less expensive) pitches were one side of reception and had far better views than the more expensive premier ones on the other side. I still can’t work out what the difference is. We moved to a decently large pitch. It was however on a busy campsite route and while we had no company at first, it soon filled up with other people within 2 metres of our van. We also had to clear dog faeces from this pitch. The website makes much mention of the addons. There is a wellness garden which is simply a haphazard walk through various muddy and boggy puddles until you reach a special Knieppen area. This is actually a few dried up bits of fir branch to walk over. One good thing – it’s free. That’s unique here. It was originally an outside pool, but there is now no outdoor pool (in a campsite – seriously?) but there is, at a price, a bookable regimented indoor pool. There is a fee for everything: even emptying your own toilet cassette into a machine costs €2 a clean. The chemical toilet rooms stink like a pig farm, too. (Yes, I did try both toilet blocks).
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