Hotel berhampiran East China University of Science and Technology Graduate School, Shanghai

I had the pleasure of staying at the Shanghai MGM West Bund Hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. Especially Lucy from the Guest Experience team made my day remarkable. She made me feel like a valued guest and went above and beyond to ensure my stay was comfortable. What truly impressed me was their genuine care and attention to detail. They anticipated my needs before I even had to ask, ensuring that I had everything I required for a comfortable and enjoyable stay. It's clear that they take great pride in their work and are committed to providing exceptional service to every guest. I would like to express my heartfelt gratitude to the guest relations team at the Shanghai MGM West Bund Hotel for their outstanding hospitality. They played a significant role in making my stay truly memorable and I highly recommend their services to anyone visiting the hotel. The hotel itself is a true gem, boasting modern and stylish decor throughout. My room was spacious, well-appointed, and offered breathtaking views of the city skyline. The comfortable bed, luxurious amenities, and attention to detail made me feel right at home. My stay was the exceptional service provided by the hotel staff. Also the housekeeping team, everyone was friendly, attentive, and always willing to go the extra mile to ensure a memorable stay. The hotel's location is also worth mentioning. Situated in the vibrant West Bund area, it offered convenient access to popular attractions, shopping, and dining options. Whether I wanted to explore the city or simply relax and take in the views, everything was within reach. Overall, my experience at the Shanghai MGM West Bund Hotel was nothing short of exceptional. It's a true testament to luxury and hospitality. I highly recommend this hotel to anyone seeking a memorable stay in Shanghai.

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Super nice service from the whole team from receptionists,housekeepers… The location is good with many restaurants surround and walking to Yishan Road station (~5-8 mins walking) Definitely recommend for travelling to Shanghai It is quite new and modern hotel I also like their laundry service (modern machine, well and fresh detergent), they also help you to take care of it if you do not have time to follow. 100/100 Well done !!!

The location is good, there are many restaurants around the area, the metro stop is close by when you arrive you may be confused because there are about 20 or so exits and some of the exits don't have an esklators , there are 3 lines that converg at the metro stop, even the locals get confused which way to exit, the rooms are clean, the staff is very curtious and very helpful, most of them don't speak English, I recommend you use a translator app, that helps out tremendously. Breakfast is sufficient, it is a mix of toast and mini croissants butter strawberry jelly and poached eggs and bacon and a piece of fruit with coffee or orange juice,or Chinese breakfast consisting of rice small salad with soup or porage Chinese boiled eggs etc. It is a minimalist breakfast, it is good and will keep you full till lunch.

If you would like to enjoy ”old Shanghai” and experience good Chinese food and observe Chinese ordinary people's daily life, Hengshan Garden Hotel is a great location to stay. Hengshen Garden Hotel has a long history as an international hotel and service is as excellent as expected. It is located in the old French Concession area, it is vey walking friendly and a lots small coffee shops and restaurants. The Hengshan Garden Park is about 5-10 minutes walking distance, we enjoyed the beautiful park in the middle of busy city. In the park, we enjoyed people watching (and bird watching too). People are happy doing group exercises dance, practice Tai-Chi, grandparents taking grandchildren for a stroll in the strollers. People are friendly. Worried about safety? China is the safest country to visit in my opinion. We enjoyed every minute during our visits. I would definitely stay in Hengshan Garden Hotel again when next time visiting China.

出門很方便 地鐵5分鐘 感謝工作人員的熱情招待

As a business traveller, when I go to a hotel, I crave familiarity, as there are often enough surprises at work. At the Radisson Xing Guo, I had high expectations, check-in process was smooth and the room was nice. However, when I came back after work, the dirty cups were still inside my room and when I called down to front desk, they sent replacement glasses from room service without any spoons after a long wait. On my second day returning from work, there was only half the normal nunber of bottles of water. The continuous little errors were unfortuante as I never knew what else would go wrong. Hotel overall was nice, and should definitely spend more time training room servicing staff.

This place is very good, the room is clean and spacious with washer/dryer in the room. Many restaurants and shops are just 10 minutes walking away.

Excellent concierge team. The front desk and all the colleagues went above and beyond! We arrived on 5th July. Our child felt unwell from the travelling. The hotel staff was very helpful in helping us find a hospital who would offer outpatient appointments without pre-booking. She helped to get us a taxi. They are a credit to their employer. Nice and clean hotel room. Lovely breakfast buffet. Perfect location. A++++

The hotel location is pretty conveniently located if you wish to visit Tianzifang or SunMoonLight Shopping Mall. You could walk or use a local ride hailing app. It's a simple no-frills hotel, and the room which I had reminded me of the hotels in Tokyo but was much more spacious. The hotel front desk and housekeeping staff were really kind and helpful, they even sent me a note on WeChat when I left my supplements in the room and asked if I wanted items to be mailed to me. My favourite highlight of the room was the air ventilation system. I could choose the fan mode if I didn't want the cool mode, which is something pretty rare in other hotels which run on central air conditioning.