Heyi Zhishang Hotel (Shanghai Lujiazui Shangcheng Road Subway Station) Reviews

great place and environment

We booked a non-smoking room with a city view and instead we got a room facing a grey wall and everyday I could smell so much smoking walking to the room. They also don't have a fridge in the room so we asked if they had a fridge in a common area perhaps to store food and they didn't even have that. Good location and the cleaning staff were great!

The Location is really great just next to metro. A little difficult to find at first time. The room is good, clean and staff is nice. Recommend to stay when you visit shanghai.

Great location. Just 2 minutes walk to the train line. A basic hotel, but the price more than justifies it. Its new and very clean. Courteous front desk staff. Would stay again.

Bit difficult to locate the entrance to the hotel. A lot of shopping areas and you can buy. I enjoyed walking on the streets and running towards Shanghai tower. Breakfast spread is average but foods taste is good. Corridors are really old and bad smells. Most unpleasant. Hotel windows are small but it was ok for me.

It was a bit hard to find the hotel since it is accessible only via elevator. Everything else was ok

Amazing location, it's across from Lujiazhui mall, very convenient. Room is very clean and modern and has a wet toilet/bidet (+++ points). Also has a laundry room that's free to use. Highly recommended. Only drawback is that they don't have a gym.

Firstly i did not find the hotel entrance Room is small but is good. Location is good and convenience, nearby shopping mall just across the road can be access to subway.

Good location. Easy to access from the train station.

Booked the hotel for my parents, they said it was good enough for one night, a little difficult to find at night, on the 5th floor

nice hotel with the great view. hotel location is near to metro station

Arrived at the hotel late at night but the hotel staff kindly helped us check in. Took a while to locate the entrance of the hotel, it was inconspicuously hidden (had to take the lift at the corner of the 1st floor (next to a food store that opens late night) up to the 5th floor for the lobby - the lift area on the 1st floor wasn’t very brightly lit at night). Throughout our 4 night stay, we had to change rooms as there were some issues with the room (1st room wasn’t very clean and the water heater had some temperature consistency issue - which we realized later on this might be a building issue). But the housekeeping lady was very nice about it and showed us to our next room, and gave us some tips on the shower heater and all. Thank you hotel staff for accommodating to our various requests! Also as I ordered some stuff from a Chinese shopping platform, the parcels were delivered and kept in the storage room that they have near the reception. It’s self collection mostly, but on one of the occasion I had difficulty locating my parcel and one of the hotel staff kindly assisted me with the search. Thank you once again! Location wise, one of the metro station entrances is opposite the hotel, so it was pretty convenient when we were heading out. However, the surrounding areas isn’t very luggage-friendly (uneven floors, narrow pathways, etc), so if you are carrying lots of luggages then taking a cab might be more feasible to get to your next destination (e.g. airport, train station…). Hope the review helps!

Had a bit trouble to find the entrance first. Good place to stay alone.

good experience, nice room and good location. but please pay attention on cleanliness in buffet area especially in night when we are getting warm noodles. we tell the staff about a cockroach but they do nothing.