Hotel berhampiran Oriental Shopping Center (Jinshan Branch), Shanghai

The reservation lady who assisted us was very helpful. She even went upstairs to show us our rooms and the restaurant. She is always willing to help despite the language barrier. She always smiles and is very accommodating. The room is very big. They always clean it, replace the towels and other toiletries. It's indeed an awesome experience for our family.

預訂便捷，早餐豐富，還有健身倉，有小機器人送東西，辦理入住很舒心服務員小弟弟很熱情，床上用品很乾凈，服務員見面還有問好，房間沒有異味，空調很舒服，電視很大很新，二樓還有自助洗衣服的地方，房間隔音也很不錯，晚上九點半以後還有粥喝，發票開着也很方便，離店時候還有小禮品不錯不錯，下次還會來他們家住。

We had a wonderful time at this hotel. Amazing service from Grace who made my birthday extra special. She made sure we had everything we needed. Our kids loved the light show and we loved our beautiful spacious room with the gorgeous view from our balcony. Betty from housekeeping was also super nice and helpful.

暑假帶孩子外出遊玩，訂的虹莘路漕寶路口的維也納酒店，比較便利的是可以停車、停車位充足，晚上10點多到店的還能停，對電車非常友好，能充電，衞生總體還不錯，床品，桌子都比較乾淨，就是裝修風格稍顯老舊，閑談中前台説他們也有升級改造計劃，估計明年來就完全不一樣，位置不錯，周邊有錦江樂園，七寶老街，上海動物園，去外灘，南京路，打車40左右，總體還比較方便！

We would give this place a 10/10 when it comes to a good experience. The place was clean, the location was amazing, the amenities provided were unmatched. We stayed at this place for over 10 days. The staff was quick to respond to any queries we had. They cleaned our apartment everyday. Did not hesitate to provide anything extra like detergent, water bottles etc. The full size fridge was quite helpful. The washroom was clean and the shower had great water pressure. If you choose to stay here after looking at this review, do not forget to try the street food being sold right behind the apartment building. We had the best food from there... Jianbing, mutton wrap, amazing coffee, fried chicken etc. It's right next to a mall that has all the big and small brands, amazing bakeries, KFC, McDonald's, DJI, Huawei, Apple etc. This place was really one of our favourites. We hope to be able to go and stay there again. And did I mention, It was 1000% worth the price

I was very satisfied with the room. The facilities were very complete. When I came back from Disney at night, there was a free sweet soup, fruit and pickled pepper bucket delivered to the lobby on the first floor of the room. They also provided plum soup, tea and other things. There was also an amusement park in the lobby on the first floor. People with children can come and play to lose weight and free their hands. The breakfast restaurant was very rich and had a lot of breakfast varieties. It was open on the 11th floor until noon. The housekeepers cleaned it very well. It was a very good stay. I also recommended it to my friends. The lobby decoration was also very high-end, and the cleaning was very clean. Every corner was marble, and the decoration of the room was also separated into dry and wet areas. It was super good.

The hotel was a great experience. The staff was friendly and accommodating, the room was clean and comfortable, and the location was convenient for exploring the city. The amenities were also top-notch,Overall, highly recommend this hotel.

I had the pleasure of staying at the Shanghai MGM West Bund Hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm hospitality and a seamless check-in process. Especially Lucy from the Guest Experience team made my day remarkable. She made me feel like a valued guest and went above and beyond to ensure my stay was comfortable. What truly impressed me was their genuine care and attention to detail. They anticipated my needs before I even had to ask, ensuring that I had everything I required for a comfortable and enjoyable stay. It's clear that they take great pride in their work and are committed to providing exceptional service to every guest. I would like to express my heartfelt gratitude to the guest relations team at the Shanghai MGM West Bund Hotel for their outstanding hospitality. They played a significant role in making my stay truly memorable and I highly recommend their services to anyone visiting the hotel. The hotel itself is a true gem, boasting modern and stylish decor throughout. My room was spacious, well-appointed, and offered breathtaking views of the city skyline. The comfortable bed, luxurious amenities, and attention to detail made me feel right at home. My stay was the exceptional service provided by the hotel staff. Also the housekeeping team, everyone was friendly, attentive, and always willing to go the extra mile to ensure a memorable stay. The hotel's location is also worth mentioning. Situated in the vibrant West Bund area, it offered convenient access to popular attractions, shopping, and dining options. Whether I wanted to explore the city or simply relax and take in the views, everything was within reach. Overall, my experience at the Shanghai MGM West Bund Hotel was nothing short of exceptional. It's a true testament to luxury and hospitality. I highly recommend this hotel to anyone seeking a memorable stay in Shanghai.

Service are really great ! Staff very friendly and so helpful. Really appreciate it. Room is new and very clean with good auto control system. Love the shower hot water ! Location is good just opposite the stadium with 3-5mis walking distance. Food & shopping just around the area. Highly recommended! My choice of hotel. It makes me really happy to stay here.

I really enjoyed my stay at the hotel. It’s a good rate and close enough to NYU Shanghai for a visit. It’s very comfortable and it’s clean . However, it’s an older hotel so it’s been used more. Regardless. I slept great. Bathroom and room is comfortable and clean. Most of all it feels like home away from home. The service is so good and the staff is the most friendly. I will come again .