LISIMAN Xinsu Yusiye Oxygen Supply Manor (Shangri-La Branch)

We genuinely enjoyed our time at Lisiman. When we first arrived at the hotel, we recalled being welcomed by their resident huskies. As we relaxed in the cozy lounge area, nice music was playing in the background. Despite language barrier, the staff was friendly and always attended to our needs. The hotel was located at Napa Lake scenic area side, but it was easy to find DiDi to go to Dukezong Ancient Town and Ganden Sumtseling Monastery. On our second day in Shangri-la, we ended up spending most of our time at the hotel, taking in the peace and quite while watching the animals.

Absolutely incredible experience - it’s more than just a hotel with stunning views of the grassland and mountains! Pros - - the hotel is home to many adorable animals, which you can give free pets and even feed. Even if you don’t particularly enjoy animals, they surely liven the place and provide the perfect backdrop for your grassland landscape pic - the room was well furnished with marshall speakers, apelles supply, Dyson hairdryer, humidifier, room heater, and an oxygen generator and tube. It was also impeccably clean even for someone with abit of OCD. I must say the facilities surpassed most of the 5-star hotels I’ve stayed in. - there’s a free ******* clothing photography experience which you can opt for - convenient location which is about a 10-minute drive away from the city and a 5-minute drive away from the nearest horse-riding park - and most importantly what completes this experience was the butlers. The service was top notch! They were extremely attentive, friendly, and accommodating. From the welcome snacks to the tour of the room, the friendly advice to prevent altitude sickness, the shuttle to horse-riding park, tweaking menu to suit dietary needs, serving warm milk at night, laundry service, and satisfying my curiosity by sharing about the city and local culture. They definitely went above and beyond to make the guests feel welcomed and ensure they have a great time. Thank you to all of you again! Cons - absolutely nothing. I hardly go at lengths to recommend a hotel as much as this but this is definitely a place one should visit. I’m already looking forward to my next visit!

Where can I begin. This place is amazing. The best hotel of our entire 12 day China trip. Firstly, this place is rather secluded, so you get to really take a break from people. Then, the team of staff is really amazing. The most dedicated staff I’ve seen. Anything you need help with, the team is on standby. We had asked them to wash and dry our clothes and they did it so quickly within a day. And of course, the animals… The cute animals!! You can really tell they take good care of the animals from the way the animals are so friendly with humans, and how every animal is generally healthy. All animals are let out to play and graze the huge land in the day. It’s so beautiful watching the animals interact with each other. We saw how the dogs play with the deers and geese. We’ve never seen this before and it gives us the impression that these animals are really well loved. We’ve also observed how the staff interact with the animals, how the staff treat the animals with love and respect. If we do come back to Shangri-La, we’d definitely stay here again! What an experience :)

The experience was nice and the host was very caring. Very clean place and their dog is super cute. it’s really near the old town and we highly recommend.

Amazing hotel in Shangri-La, receptionist is so helpful. He can speak english and communicate well. Wonderful room and environment. 5 star..

Amazing family stay with farm animals such as sheep, lamb, alpaca, miniature horses, black swans, ducks and rabbits. Service is excellent with a wechat group. The coffe is great and the chestnut cake was delicious. Gorgeous mountain view and we particularly like the small island and 2 swings on the premise. They have an in house restaurant and photo studio. Highly recommend staying with them as we really enjoyed ourselves.

The service was outstanding, and the relaxing atmosphere made for a perfect getaway. The adorable animals on the property added a delightful touch. Highly recommend!

This hotel offers an exceptional stay in Shangri-La. The attentive and helpful staff ensure guests feel well cared for from the moment they arrive. Rooms boast magnificent views overlooking Napahai, providing a stunning backdrop to your stay. The welcome drink is a delightful touch, setting a positive tone for the experience. Breakfast is of good quality, offering a satisfying start to each day. Overall, the combination of scenic location, comfortable accommodations, and thoughtful service make this manor a standout choice in the area. Would you like me to expand on any aspect of this review or adjust the tone in any way?

Hotel service was absolutely amazing. From day 1, they were very attentive to detail from carrying of luggages to even taking the time to decorate the hotel room for our honeymoon stay. On our last day, we were going to be late for our train departing Shangri-La and our luggage was still stored at the hotel after our check out, but they were kind enough to bring our luggage to the train station at a moment's notice so that we could catch our train, which we barely did, all thanks to their superb service going the extra mile. Would rate 10/5 for service if it was possible.