Darwin Xie
21 November 2022
I book this hotel for my boss. It is non refundable but I tried to modify the booking anyway. Because my boss changed his plan right after I booked the hotel. I book for 3 nights, but my boss stayed for 2 nights.
Trip officer has tried all possible ways to contact the hotel (emails and calls), but this hotel is so difficult to contact. Almost impossible.
When my boss was on the spot in the reception, the hotel reception said the modify is accepted and we only have to pay for 2 nights. But I was charged for 3 nights anyway.
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