Jacqueline
23 Januari 2024
Privilege room decor and furniture tired; carpet stained, sink cracked, curtains a mix of long and short which were half hanging off, table blistered and old, armchair seats coming out underneath. Complained and moved to another privilege room. This was a little better as we had lamps and pictures in this one, but was still tired. Old radiators were useless and gave off little heat so room and bed was freezing cold. We were given another duvet as no blankets. Next day room was still cold despite radiators being on so requested a heater. One duvet cover had holes in, the other duvet cover was ripped. How this hotel can advertise to be luxury 4* is beyond us...
Terjemah