Hotel berhampiran The Moss, Sheffield

I'll be honest, after reading some of the reviews I wasn't expecting much. What I got was impeccable service, the front desk guys could not have been more helpful! Large room, clean, comfortable and tidy... Shower was wonderful, bed was comfortable and extra pillows are always a bonus!!! Just what I needed! Thankyou guys, I wouldn't hesitate booking again ❤️

Travelled here for work and it was a great get away in the evenings. Chilled vibes, will stay again

So after reading other reviews I was a little unsure what to expect after booking this hotel to be honest, however we were pleasantly surprised. We had a double room on the 7th floor which was very roomy, extremely comfortable king size bed, clean and tidy with everything needed (towels, kettle, iron, hairdryer) ample size bathroom which needed a little TLC but again was clean and tidy. Admittedly the let down was the breakfast that was included in the booking, this needs some attention as the food quality isn’t great and defo needs to be warmer with some more choice but all in all, did the job. Last time we stayed in Sheffield we at another hotel that had rooms like rabbit hutches and no windows and this hotel was better and will stay here again for a weekend when we are next in Sheffield

The positives: Very centrally located, which is both advantage and a disadvantage (see below). Reasonably priced, extremely comfortable beds, high water-pressure shower. That was pretty much what we wanted when we arrived exhausted and grubby after a long journey. A minor negative: the in-house catering options are very limited beyond bar snacks; but there’s dozens of restaurants within walking distance. The major negative, and potentially a deal-breaker if it’s important to you: beware the rooms that overlook the square behind the hotel. There are a number of bars with late music licenses, and you simply won’t get any sleep AT ALL unless you’re in the bar and return to the room after closing time. We’re not talking “a bit of mild disturbance”, either - it’s “making things on the table in the room rattle” levels of bass, “singalong with Rhianna in bed” levels of volume. When I initially complained at about midnight, I got a “what do you expect, we’re a city centre hotel” response followed by complimentary earplugs followed by a move to a room on the other side of the hotel after I used my “are you kidding me” face. I was very tired, and very unhappy. Kudos to the duty manager for sorting it out, minus some kudos for trying to fob me off initially. Somehow I get the feeling that I’m far from the first person to arrive at the front desk with a “*** is this a hotel or a nightclub??” face. To be fair to the management, there’s not a lot they can do about their neighbours apart from try to get the offending licenses revoked (which I was led to believe they’re trying to do). Trying to sell those rooms most-affected on a weekend just isn’t going to work, though. It really is that loud and disturbing. Elsewhere it’s a decent hotel - it’s missing some of the bells and whistles which would justify the term “luxury”, maybe - but that level of noise pollution in the affected areas is way outside what could be considered acceptable. My 2c - stay here by all means, but call ahead and make absolutely sure you’re not in the noisy rooms, and be prepared to either get assertive with the front desk or divert to a quieter establishment.

Staff very friendly, efficient and helpful. Location very close to Sheffield Arena and Meadowhall Shopping Centre. Rooms are very small but aircon worked well.

Very comfortable stay, spotlessly clean and a very comfortable bed. Bath robes are a nice touch. Tea, coffee, fresh milk and biscuits which you can top up from stations on each corridor. Breakfast was very good.

Great no problems! Budget hotel, clean and comfortable for one night I would definitely stay again! Croissant and coffee the next day was a nice touch. Found the staff very helpful. Bed perhaps a little small for a couple. Would suggest they could develop a few “standard plus” rooms, bigger room, bigger bed, coffee making facilities. I would definitely stay again.

First time having dinner and staying at a Greene King facility, and all I can say is I’m looking forward to trying other places within the chain. Focusing on The Red Lion, all I can say is that the entire stay was fabulous. The staff either at reception, behind the bar or in the restaurant were amazing and looked after us really well. The meal was gorgeous, and extremely generous. We shared starters and then struggled to finish my main (steak and ale pie). The room was clean, charming and super comfortable. The tea and coffee facilities were probably the best ones I’ve seen (apart from hotels offering proper coffee machine access). All I’m disappointed about was not staying longer… The decor gives a lovely, warm and cosy experience all over. Parking is free and has quite a lot of spaces. Traffic wasn’t an issue for me, slept like a log !

This is the second time we have dined at Fischer's at Baslow Hall. The first time was a few months ago for lunch that left a wonderful impression. We then decided to book again for Sunday Lunch with our friends as it was a joint birthday celebration. We live about 2 hours away but we believed the drive was worth it. The staff both inside and outside the restaurant were wonderful and very professional. However whilst we had a very enjoyable day, we all agreed the food was not what we expected. We all ordered various courses, the first and second courses were disappointing, We ordered the cod fish course which was very small and basically an ordinary fish ball in bread crumbs. The single scallop had very little flavour, both did not reach our expectations. We had different main courses but three of us has lamb which was nice but nothing special. We expected something exceptional for our lunch at Fischer's it wasn't. Sorry but we wanted to express or feelings.

We were visiting Hathersage and decided to have some lunch here for the first time. When we walked in, we waited at the front desk to be seated as there was no staff around. A staff member walked right past us after a few minutes and didn't even acknowledge us and continued doing whatever she was doing. A quick comment saying someone would be with us shortly would have been good. After about 5 or so minutes a different staff member turned up and took us to a table. We weren't asked where we would like to sit even though the place was fairly empty, the whole atmosphere appeared frosty for some reason. It took ages for a staff member to actually deliver our drinks before we had even ordered our meal. After being seated for some time, the 'supervisor/manager' walked into our area looked directly at us and said nothing. In other places they usually check in that all is ok. There was a larger party sat next to us who had ordered after us and I could overhear them saying how bad it was that the food was taking so long and were going to ask someone ( thought it was just us waiting ages). The food was very average and not something I would ever order again. The triple cooked chips I actually left most of them as they didn't taste fresh at all and were quite hard inside not as a triple cooked chip that I have ever tasted in countless restaurants. The brisket burger was good but the bun it came in was too hard and wasn't very appetising. The staff we dealt with, came across as if we were an inconvenience and for most of the time the young women were in the far corner chit chatting between themselves depsite customers clearly needing assistance at their table. We asked for the bill and promptly paid. Upon leaving, the supervisor/manager was stood in the reception area in clear sight of us, saw us leaving and again did not even acknowledge us or say goodbye. If the supervisor/ manager can't be polite then I now understand why the rest of the staff were like they were. I absolutely wouldn't return and pay for average food and really poor service. It's a shame as the restaurant area itself looked great and on paper the food sounded amazing.