Hotel Shenzhen dengan Sarapan

Oleh kerana itu adalah sambutan hari lahir, pesanan itu telah diubahsuai untuk memerlukan tingkat tinggi untuk menyambut hari lahir Tanpa diduga, selepas mendaftar masuk, wanita di meja depan memberitahu saya bahawa terdapat kejutan di dalam bilik mendapati bahawa bilik itu telah dihias dengan teliti, dan lagu ucapan selamat ulang tahun ditayangkan di atas meja saya juga melawat tempat berbentuk hati dengan kelopak bunga ros yang segar. Terima kasih kepada pihak hotel untuk kejutan sangat sabar dalam membantu saya menjawab semua jenis soalan Dia sangat bertimbang rasa. Saya sangat berpuas hati.

The hotel has a very stylish design, and the restaurant downstairs is highly recommended. The staff are friendly and accommodating, which was definitely a highlight. Unfortunately, there were some serious issues during our stay. The room had a constant unpleasant smell that couldn’t be removed, no matter what we tried. It wasn’t just in the room—the entire floor seemed affected. Additionally, the lack of soundproofing was a big problem. You could hear everything from the neighboring rooms, and when water was running, the noise was so loud it would wake you up. On the positive side, there are some great perks. The hotel offers a free laundry service, which was very convenient, and if you choose not to have your room cleaned, you get a free coffee. While these touches were nice, the smell and noise issues made the stay less enjoyable overall.

Big room with amazing price, free minibar, cheap breakfast and a lot of restaurants around the corner! Ordered takeaway at the end and the driver can send the food to the front desk

Situated at the CBD of SZ, The Ritz Carlton provided us with a remarkable memory for our celebration for anniversary & happy birthday. Special thanks go to professional staff including Annie Fu, Erick Lu, Kylie, Molly, Mark, Jimmy, Mandy, Fiona, ... etc,,who took care of our stay. The cheerful day started from the “birthday cakes rain” in WeChat from Annie😄 Facilitated by her, the room was upgraded to a spacious room with interior celebration decoration as well as the stunning view of the CBD. The room setting was comfortable and the services at the club lounge on 26/F was excellent! We love the bathtub with LED TV by the window. Through the relaxing but cool staycation, we enjoyed 5 meals at the Club lounge on and a buffet breakfast on 2/F. We got great time too at the pool, sauna, & gym room, and surprisingly got a tasting cocktail at the lobby at 6-7pm. Erick was also another one key person of our amazing customer experience 😊 He is decent, humble, presentable, and friendly. The overall customer experience / journey of this stay was fab! It would be great if the hotel put more effort on general dining food taste & hygiene standard (especially the buffet restaurant Flavorz on 2/F), as well as upgrading the architecture maintainence (especially the lobby lounge ONYX on 1/F and partially in the room) which is generally ageing. Could also consider if replacing the traditional toilets as the advanced auto e-toilets in the washroom of the room. We like the staff services most and would definitely revisit again!

Premium location. The hotel is located in the heart of Shenzhen . Cool staff , very welcoming , Got an upgrade from the with a wonderful large room and bathtub with a splendid view of the city 🌆. Enjoyed the stay , the breakfast and the meetings I had at this facility .

Very nice hotel in the middle of Shenzhen I Would recommend this hotel to my business and persomal friends Also close by the Hong Kong Customs, easy access

The hotel was shown as a 5 stars but I don't think it deserve to be a 5 stars. It's Old, water pressure is low and hard to adjust to the right temperature (it would either be really hot or cold). Wall paper was partly ripped. Bathtub wall has black spot (can't confirm if it's just dirty or mold) The overall property is not bad on the outside. It is on the boarder of HK and SZ, so it's good location if you wanna be close to HK. But note the road going in would be jammed of u are going in and out before the boarder close. Overall all, I would not recommend it as a 5 star hotel.(Unless everything else is booked) Maybe as a high 3 star. With current price I can find better place to stay in the mode center SZ area. Room stayed sees a little HK area ( it honk it is HK across the creek)

Good service and very big room. Overall good stay and will revisit again should I need a hotel around this area. Highly recommend. One note would be the morning traffic can be heard from the room.

來看傑倫演唱會的，早早就定了這家酒店。 前台貼心地為傑迷準備了小貼紙卡片等，官方周邊也能在大堂買到，不用去現場擠啦。 更貼心的是接送服務，提前預約制的，所以現場不排隊不混亂，特別有序。負責接駁的小黎特別負責人，態度也好，一直不厭其煩地給大家共享位置。 太興奮，以至於房間內部沒拍照，但是必須要説一下： 房間乾淨衞生 衞生間有直飲水 有浴缸（雖然我們是朋友出遊沒用上，以後帶小朋友來可以考慮） 早餐品種豐富，口味棒！

I stayed 4 nights at this hotel and I didn't recommend you guys to stay here if you don't smoke. I can feel it's smell in the air when I open room door or exit door to go to Landry room at 29th floor. I can't imagine if this hotel can be considered as 4-star hotel because its wall is too dirty and needs to be fixed ASAP. You will have breakfast at 3rd floor, this room is quite small, and staffs only speak Chinese.