Conrad Shenzhen

The room is clean, free snack bar, and the staff is really nice to extend the checkout time to 2 pm as our return bus will be late evening. The gym is amazing and the service in the changing room was great. The only thing we felt disappointed was the location of the room as it's hardly see the sunset, but it's still a nice view. If we stayed in the rooms at the right side, we probably could see it without going out to the park.......I have reflected to the staff called Rebecca and she advised me to contact her next time if booking the same type of room again. Thanks for her help.

Absolutely great experience. I live in the UK for many years, and didn’t expect this kind of technology in this hotel and service. Absolutely recommended to everyone everybody

Breakfast was very good with varieties and good quality. Overall facilities were high standards except the Wi-fi was poor connection. The hotel rooms were very spacious and everything was clean and new. The gym, lobby and concierge staffs were helpful and provided good customer service.

very good food and beverages ! very good gym and swimming pool !

This hotel is relatively new The guest room is around 40+ sq.m. The buffet breakfast offers limited selection vs other hotel buffet breakfast of the same grade The buffet area walkways are narrow and gets very crowded Didn’t like cleaning lady sweeping the floors around when taking hotel breakfast The so called free minibar offers very limited selections and the snack was expired over 6 months ago The indoor pool & gym closed early so didn’t get a chance to go The elevated walkway to the adjacent shopping mall is connected but the hotel’s doors was locked so couldn’t walk over

Overall a very well-appointed room in a lovely hotel, striking design and everyone wanted to be quite helpful. A nice breakfast and lots of shops and restaurants nearby, convenient to the subway and fairly close to the airport. I would happily stay here again.

Gym and pool are nice

Very beautiful hotel. New and comfortable beds. Huge rooms. Would definitely stay again

Conrad Shenzhen is a truly 5 star hotel with brilliant service. The staffs (apology, I am not good with names! It has been a while ) were very helpful and friendly. The hotel was clean with good interior design, mixed of traditional and modern arts. The food was great. There are nice parks and malls nearby. Highly recommended.